WICSEC 2018 Annual Training Conference

Century Link Center and Hilton Omaha

Omaha, Nebraska

October 14-18, 2018

Tentative Agenda

(Subject to change)

Sunday, October 14, 2018

8:00 a.m. to 12:00 p.m.
1:00 pm to 4:00 pm
4:00 pm to 5:00 pm
5:00 pm to 7:00 pm / Exhibitor Booth Set-Up
Registration
First Timers Orientation
Welcome to Omaha Reception

Monday, October 15, 20158

7:30 am to 8:30 am / Continental Breakfast /
8:30 am to 10:00 am / Opening Plenary with OCSE Commissioner, Scott Lekan
10:00 am to 10:30 am / Break /
Concurrent Workshops
  • Measure what Matters- Practice Indicators
  • New Approaches to Customer Service Delivery
  • Intergovernmental Communication Tools
  • Protecting Government Employees- Workplace Safety, Active Shooter, and Cyber Crimes
  • To Market to Market we go: Marketing Strategies for Child Support Professionals
  • Judicial Panel Roundtable(CLE)

12:00 pm to 1:30 pm / Lunch On Your Own
1:30 pm to 3:00 pm / Concurrent Workshops
  • Foster Care
  • Are we serving the Citizens that Need us?
  • New Intergovernmental Forms
  • Women in Leadership
  • Ethics (CLE)

3:00 pm to 3:30 pm / Break
3:30 pm to 5:00 pm / Concurrent Workshops
  • Connections, Cohesion, and Collaboration
  • Connecting Community through Collaboration
  • Navigating the New World of International Child Support
  • How to Address the Generational Gap when Successio Planning
  • Stuck between a Rock and a Hard Place Regarding Parents who do Hard Time
  • Sovereign Citizens and Child Support (CLE)

Evening Activities on Your Own

Tuesday, October 16, 2018

7:30 am to 8:30 am / Continental Breakfast /
8:30 am to 10:00 am / Plenary 2 with Train Ugly with Trevor Regan
10:00 am to 10:30 am / Break /
10:30 am to 12:00 pm / Concurrent Workshops
  • Virtual Services and Case Processing
  • Communication Tools in Child Support
  • Tribal 101 (Troika Consulting)
  • Train Ugly with Trevor Regan
  • Oops, Your Implicit Bias is Showing: How Implicit Bias Impacts Decision Making
  • Make the Performance Standards and Numbers Relevant to Attorneys (CLE)

12:00 pm to 1:30 pm / Lunch On Your Own
1:30 pm to 3:00 pm / Concurrent Workshops
  • From Innovation to Implementation: How to Integrate Great Ideas
  • Soft Skills for Child Support Workers
  • Train Ugly with Trevor Regan
  • Learn How to Use Behavioral Interventions to get the Child Support Outcomes you Want
  • Intergovernmental 101
  • Procedural Justice and Alternatives to Contempt (CLE)

3:00 pm to 3:30 pm / Break /
3:30 pm to 5:00 pm / Concurrent Workshops
  • Managing Change in an Ever Changing World
  • Child Support in the New Millennium
  • Epic Fail
  • Justice Involved Outreach
  • Complicated IJ Cases
  • Collecting Child Support in the New Gig Economy (CLE)

Wednesday, October 17, 2018

7:30 am to 8:30 am / Continental Breakfast /
8:30 am to 10:00 am / Plenary 3–Fatherhood Panel
10:00 am to 10:30 am / Break /
10:30 am to 12:00 pm / Concurrent Workshops
  • Analytics and Metrics Showing Employees the Connection between their Actions and Program Performance
  • Mobile Technology for Child Support
  • Overcome Fear of Public Speaking
  • Information Security Protecting data in a Digital World
  • Tribal Campfire

12:00 pm to 1:30 pm / Lunch On Your Own
IV-D Directors Lunch
1:30 pm to 3:00 pm / Concurrent Workshops
  • Leadership Chat and Tweet
  • Improv
  • Collaborating to win and Defeating the Status Quo
  • Telecommuting
  • Tribal and State Collaboration Does Work

3:00 pm to 3:30 pm / Break /
3:30 pm to 5:00 pm / Concurrent Workshops
  • IJ Fair

6:00 pm to 8:00 pm / Tailgate Party

Thursday, October 18, 2018

8:00 am to 9:30 am / Breakfast Buffet and Business Meeting
9:30 am to 11:00 am / Plenary 4 Leadership