What to do when you get stuck!

Math Lab & Tutor Training

Bethel University

3/16/07

It’s bound to happen – you are working with students and you get stuck on a problem…

Two Important Ideas:

1. Use the opportunity to model good problem solving skills (do what you do when you get stuck!).

2. Be honest and don’t give incorrect answers: giving incorrect answers leads students astray and often spreads like a disease (they tell someone else, the incorrect material ends up on an exam, etc.). It is much better to say “I don’t know the answer, but let’s work to find a solution” than to lead someone down the wrong path.

Some Strategies:

1. Have the student state the problem in their own words.

- Define any unknown terms (use index or current section in book if necessary)

- Write the problem in the form: Given:

Find:

2. Use the student's resources, ask lots of leading questions.

- Find out which pieces of the problem the student understands

- Write out any formulas or theorems that may apply

- See if there is a similar example in the book

- Use their class notes

- Ask them if they have done a similar problem before

3. Other Strategies

- Draw a picture or graph, make a model, or act it out

- Break the problem into smaller parts, solve an easier problem

- Make a numerical example that fits the problem, and solve it first (this is

especially helpful if the problem is full of parameters)

- If possible, estimate a solution, then check with this estimate

- Look for patterns

- Brainstorm - throw out all kinds of ideas

- Incubate! (let it sit for awhile)

4. If you still have not found a solution...

- Ask another student from the same class or another tutor to help.

- Check the answer key (if available)

- Refer the student to their instructor and follow up when you see them again!