TITLE: Manager, Academic Operations and Field Education
DIVISION: Community Services and Health Sciences
HIRING RANGE: $71,963 - $89,953
BAND: 10 / CAMPUS: St. James
STATUS: Contract Admin
EFFECTIVE DATE: ASAP – for up to 2 years

At George Brown College, we have established a reputation for equipping our students with the skills, industry experience and credentials to pursue the careers of their choice. As employees, we are committed to creating an enriching learning community for our students, delivering excellence in what we do, holding ourselves accountable for our work and demonstrating diversity and respect for one another.

What responsibilities will you have in this role?

Reporting to the Chair of the School of Social and Community Services and School of Deaf and Deafblind Studies, the Manager works closely with the Chair providing strategic and operational leadership to fulfill the Schools’ vision and to build effective partnerships with community agencies, industry, government and educational institutions. The Manager is responsible for managing and overseeing the Schools administrative processes including business planning and budgeting. The Manager works collaboratively with the Chair and Faculty to support field education in all programs. The incumbent provides leadership to enhance field education including planning events and cultivating new partnerships.

  • Works collaboratively with the Chair to establish work plans and timelines for effective and efficient departmental operations. Manages day-to-day operational and administrative processes and supervises activities related to program databases, timetables, start-of-term and end-of-term. Manages and resolves issues associated with student recruitment, admission, registration, orientation and graduation.
  • Responsible for smooth operations and functioning of the Student Advising Desk.
  • Develops processes to support collection and maintenance of program and student specific information.
  • Participates in projects to identify, evaluate and implement a variety of changes necessary to support the Schools’ goals. Oversees systems and processes related to space, finances, services and records management.
  • Oversees quality improvement processes related to administrative and operational practices.
  • Works with the Chair to produce business plan, coordinates School reports and submissions.
  • Collaborates with Chair and Senior Operations Manager on enrolment planning, material fees and budget creation.
  • Advises on decisions with financial implications.
  • Works collaboratively with the Chair in preparation of documents such as quarterly reports, proposals, business cases, etc.
  • Liaises with the Dean’s Office on fiscal matters, as well as providing fiscal reports to Office of the Dean.
  • Manages and leads Academic Operations team to ensure that students and community partners receive the highest quality, responsive student/industry centric services.
  • Hires, trains, coaches and mentors staff to plan for career pathways and implement strategies to enhance staff satisfaction, engagement and professional development.
  • Supports the implementation of field education in all programs and provides leadership to enhance field experiences.
  • Fosters community partnerships and develops and manages complex stakeholder relationships.
  • Leads and implements School special events and projects.
  • Acts as an ambassador at external industry and community events to enhance the student experience and strategic positioning with industry partners.
  • Manages non-academic programs and external special events.
  • Manages the execution of student and industry positioning events such as Orientation, Student Recruitment, Career Fairs, Awards, Recognition Initiatives, etc.

What qualifications do you need for this role?

  • Four year degree from a recognized post-secondary institution in Business, Social Sciences, Organizational Development or related discipline, or equivalent.
  • Five years’ work experience in developing partnerships, providing team leadership, academic operational management and planning in a teaching and learning environment including education, health care and large not-for-profit agencies.
  • Proven supervisory skills to mentor and develop staff within a collaborative service-focused team environment, preferably within a unionized setting.
  • Previous project and budget/financial management experience required; proven ability to manage multiple projects, prioritize work and meet deadlines and budget targets.
  • Successful event management.
  • Knowledge of industry employer requirements and the ability to link employer requirements with Schools’ programs.
  • Ability to develop and operationalize strategies working in teams with staff, faculty, peers and external stakeholders.
  • Demonstrated communication skills to clearly articulate the College and divisional vision and inspire action to move toward the goal.
  • Exceptional interpersonal skills to build relationships, lead change, and engage diverse stakeholders.
  • Strong problem solving and conflict resolution skills.
  • Proficient in MS Office and internal College software programs related to student information and financial systems.
  • Demonstrated leadership in delivering excellent service to others as this is key in supporting the success of our students and our College.
  • Strong collaboration and teamwork skills.
  • Effective ability to interact with others and deal with situations in ways that respect diverse backgrounds, experience and styles.
  • Flexibility in adapting to change and in participating in consultative decision-making processes.

TO APPLY:

  • If you are a George Brown College employee, go to to apply via our internal site.
  • If you are an external candidate, go to and click on the “Employment at George Brown” link or click on the ‘apply’ button on the web to apply.

NOTES:

  • Please ensure your resume highlights all relevant education, training and experience that are applicable to the qualifications for this role.
  • The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.

Closing: Open until filled Competition: REQ 1434

George Brown College is dedicated to employment equity and encourages applications from people of all genders, persons with disabilities, racial/visible minorities and indigenous peoples. George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources representative responsible for the recruitment for this position will work with applicants requesting accommodation at any stage of the hiring process.

For information on George Brown College, please visit our website at