West Region – Highlights 2017-2018

NHS Greater Glasgow & Clyde – Partnerships PEF/CHEF Team / Within NHSGGC Partnerships the integrated PEF/CHEF team strive to ensure an equitable service delivery across all the practice learning environments. A shared PEF/CHEF team approach provides a flexible and timely response to meet the needs of the diverse health and care home mentor population.
The PEF/CHEF team have been instrumental in establishing a number of initiatives over the years that assist in the quality development of mentorship and the learning environment. Enhancing the quality of the learning environment contributes to safe, effective person centred care and a number of initiatives involve partnership working with practice education and practice development colleagues.
Successful initiatives include:
  • Facilitating Lunch and Learn sessions for Flying start NHS
  • Development of the link mentor network
  • Roll out of QMPLE in all areas
  • Development of a mentorship Learnpro module (eLearning)
  • Developing a Professional workshop series in collaboration with PDN and NES practice Educators
  • Flying start NQP forums and Online Community of Practice support
  • Facilitation of Learning Toolkit rollout in care homes
  • CHEF collaborative working i.e. Caring for smiles, palliative care team
  • Sign off mentor workshops
  • Conference poster development and presentation
  • Involvement in on-site selection for new applicantsin pre-reg programme
  • Collaborative working delivering the mentor prep course, GCU / UWS,
  • Supporting the various Interview structures of HEI's (1:1, Group)
  • Supporting Observed Simulated Clinical Exam's (OSCE)
  • Participation in delivery of educational resources throughout GGC partnership areas
  • Publication of NMAHP Education and mentor bulletin,
The PEF/CHEF team are actively supported through the Professional Nurse Leadership Structure thereby enabling a cohesive partnership approach to practice education, development and learning towards achieving the ambitions of the Healthcare Quality Strategy.
NHS Ayrshire & Arran PEF Team / Local implementation of the NES Quality Management of the Practice Learning Environment (QMPLE) system:
-All of our practice learning environments now have a QMPLE Profile, and the SCNs/Team Leaders (and deputies in some areas) have access to the system.
-QSPP & Educational Audits are being completed online, in partnership with HEI colleagues.
-Our local mentor database is being transferred onto QMPLE.
-We look forward to receiving feedback from students via this platform.
Annual Flying Start Completion & Mentor Awards Event: Celebratory event held at University Hospital Crosshouse on Monday 30th October 2017, at which certificates of completion for the Flying Start programme and Mentor Awards were presented by Nurse Director.
Cheryl Harvey from NES also spoke at this event as part of the launch of the new Flying Start programme.
With re-launch of the NES Flying Start programme, we maintain a commitment to 3 days (or equivalent hours) protected learning time for all NQPs to complete the programme. We no longer offer facilitated study days for this, instead encouraging that SCNs and their newly qualified staff negotiate this time in practice.
An Improvement Science Fundamentals project regarding placement and mentor capacity is currently being rolled out across in-patient areas following successful completion of the pilot. This project aims to ensure optimal placement capacity within clinical teams and ensure that sufficient mentors are prepared to support student placements.
Development of a local media resource to support delivery of action planning sessions within the UWS Mentorship Module.
NHS Dumfries and Galloway PEF/ CHEF Team / Within NHS Dumfries and Galloway the PEF/CHEF team continue to ensure that all placement areas are supported to develop a positive learning environment. An example of how we promote this is we have continued with our student nurse engagement forum with our Nurse Director and Deputy Nurse Director. This forum gives pre-registration students the opportunity to feedback what is working well and not working well in the organisation. Responses are then fed back to all areas and allows them to look at any improvements required.
In 2015, we introduced the role of the Mentor Champion whose role was ‘to support existing mentors, staff and students to deliver safe, effective and person centred care. Having an identified individual in each placement area supports and reinforces best practice for practice placements and ensures that Mentor Standards are maintained’. We continue to have the support of our Mentor Champions.
In 2017 we carried out a project on ‘What Matters to You?’ to enhance the experience for pre-registration students coming out to placement. We engaged with mentors to ask the question and then collated feedback from them which evidenced the students felt more comfortable in their placement, less apprehensive and well supported. Mentors also felt asking the question helped tailor the students experience and helped build up relationships.
To embed this we continue to encourage our mentors to ask ‘What Matters to You?’ when pre-registration students commence placement.
A large part of our work for late 2017 was supporting our practice learning environments to prepare for a move to our new district general hospital, ensuring a smooth transition for our pre-registration students on placement.
Golden Jubilee Foundation / The Golden Jubilee National Hospital has one 0.6 WTE Practice Education Facilitator (PEF) within its Board which is part of the wider Clinical Education team.
The PEF is currently completing their Values Based Reflective Practice (VBRP) Facilitator training which will assist with their role with supporting mentors and clinicians in the PLEs.
The PEF continues to support the Emotional Touch Point (ETPs) interviews with pre-registration student. This helps to gather feedback from students on their PLEs.
Within the Golden Jubilee National Hospital the PEF holds Student and Mentor Support Meetings three times a year to provide an opportunity to meet with students and mentors to discuss and disseminate information related to practice education. These meetings are supported by senior staff within the Board and also link lecturers from the local Higher Education Institutions (HEIs).
Recently the PEF has supported the Clinical Educators within the Theatre Department with the introduction of a live links session between the theatre and a training room where surgery and the operating theatre can be viewed. This session was introduced to help with facilitating visits/spoke PLEs for students in the theatre department. The live links session allows an increased number of students to experience theatre without accessing the department as the students can watch the surgery and also the operating theatre from a training role, the session is supported by the surgeons and theatre staff who enhance the students experience by discussing the surgery and the role of the theatre nurse.
NHS Lanarkshire / The Lanarkshire PEF/ CHEF team has seen a year of change and development with two new CHEF’s (1.5wte) and two new PEF’s (1.75wte) joining our team to bring us to full compliment. There has similarly been a freshness and dynamism to our activity as we held Lanarkshire’s First mentor conference entitled “celebrating mentorship inspiring others”, with 115 Nursing and Midwifery mentors attending the day. We similarly facilitated our third Healthcare Support Worker conference where 90 delegates from across our NHSL NMAHP community illustrated their spirit and commitment to providing compassionate person centred care.
Whilst we remain instrumental in supporting learning and learners in diverse practice learning environments in both increasing numbers and in increasingly varying ways. This includes the commencement of pre-registration Open University students within NHSL for the first time in September 2018.
Other new or ongoing successful initiatives and pilot projects we support include:
  • Chief Nurse/senior nurse forums. In both Acute and primary care settings
  • Community Senior Nurse forums
  • QNIS (Queens Nursing Institute Scotland)
  • SPQ District Nurse course GCU: Directed to Effective Practitioner Resources
  • 2030 Vision Focus groups/ Educational Standards focus groups
  • HCSW scoping exercise to develop education strategy
  • Refresh of Flying Start: promotion inclusive of lunch and learn sessions, support sessions etc
  • Allocation of HNC, SAS, Return to practice and Erasmus students (above support for pre-registration courses)
  • Review, development and facilitation of Induction for HCSW’s, NQP’s, and other Nurses and Midwives joining the organisation
  • Revised HCSW short courses
  • Revised Employability course
  • 2018 completion by the majority of PEF/CHEF team of Facilitation of learning CPD Units

NHS Greater Glasgow and Clyde - Acute PEF Team / Refreshed Flying Start NHS programme:
8 Lunch and Learn sessions completed
Board commitment to 24 hours protected learning time for all NQPs
Facilitated learning sessions away from practice developed to support NQPs with the gathering of evidence to meet the learning outcomes of the programme
Actively identifying NQPs and encouraging registration
QMPLE:
Continued support for implementation
All biennial educational audits now conducted via QMPLE
Mentor database added with some additional work required so that this can be fully utilised
Student feedback being received where HEI partner has gone live
Supporting Young Workers’ agenda:
Clinical practice preparation for Modern Apprentices and Get into Healthcare
Facilitation of practice learning experiences for HNC Care and Administration programme and GCU/UWS articulation pathways
Capacity:
Collaborative work with HEI partners to address capacity challenges around child, learning disability
and midwifery practice learning experiences. This includes the introduction of facilitated CNS spoke
experiences for child field students and additional mentorship preparation programmes at partner HEIs
Nursing and Midwifery Induction programme:
Review and refresh of current programme to extend to 5 days for all registered nurses and
midwives and 10 days for newly qualified staff. Facilitation of induction programme across all acute
services sectors.
The State Hospital / The State Hospital PEF, continues to ensure that all placement areas are supported to develop a positive learning environment. The PEF is currently completing their Values Based Reflective Practice (VBRP) Facilitator training which will assist with their role with supporting mentors and clinicians in the PLEs. They also enhance the quality of the learning environment by contributing to safe, effective person-centred care and a number of initiatives which involves partnership working with practice education and practice development colleagues.
  • Roll out of QMPLE in all areas
  • Sign off mentor workshops
  • Involvement in on-site selection for new applicantsin pre-reg programme
  • Collaborative working delivering the mentor prep course UWS,
  • Supporting Interviews at UWS
  • Supporting Observed Simulated Clinical Exam's (OSCE)
  • recently increased placements within the Skye Centre
  • recently been audited to accept our first adult student within the health suite
  • will be commencing our first cohort of internal OU students in Sept 2018
  • PEF involvement in Clinical inductions
  • PEF involvement in Values based interview structure for NAs and SNs