Wells Cathedral: Visitor Services Assistant

Wells Cathedral: Visitor Services Assistant

Background Information to the Post of Visitor Services Assistant

Wells

Situated on the edge of the Mendip Hills in the County of Somerset, Wells is one of England’s most beautiful and compact cities, built around the beautiful Cathedral of Saint Andrew. Its picturesque surroundings include a quaint market square and high street, the Bishop’s Palace and the magnificent Vicars Close, Europe’s oldest continuously inhabited street.

The Cathedral

Wells Cathedral deservedly has gained an enviable reputation for its lovingly maintained Gothic architecture, its world class music, and its Ministry of Welcome to some 250,000 visitors each year as well as around 150,000 people who come to the Cathedral for services, concerts, lectures etc.

Underpinning the life and worship of the Cathedral is a diverse organisation whose responsibilities cover an internationally recognised choir, works, virgers, library, archive, education, outreach, finance, HR, administration, volunteer management and trading companies. The Cathedral’s regular income is derived from three main sources: entry donations and other voluntary income; property and investments; and its commercial activities, which currently comprise two shops and catering business.

More details may be found on the Cathedral’s website: http://www.wellscathedral.org.uk

Department Specific Information

We welcome visitors every day of the year to experience this wonderful and holy place. We are in the process of recruiting additional members of the team to join our Retail & Visitor Services team to work in both our retail outlets and visitor entry/donation desk.

Application Process

We hope you find this pack provides all the information you need in order to consider your application for this post. If, however, you have any further questions please initially contact Maria Webber (tel. 01749 685113 or email ) who will redirect you to the appropriate person.

Applications

Applications must be received by 12pm on 20th October 2017. Application forms should be returned to Human Resources, either by post care of Diocesan Offices, the Old Deanery, Wells, Somerset BA5 2UG or by email to

Shortlisting

To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills. We will look for demonstrable evidence that you meet the criteria set out in the person specification.

All applicants will be notified of the outcome of the shortlisting process.

Interview

Further details regarding the selection process will be communicated at the time applicants are invited for interview. The appointment will be subject to satisfactory references.

Should you decide to apply for this post we look forward to receiving your application.

Safeguarding

We are committed to:

·  The care, nurture of, and respectful pastoral ministry with, all children, young people and all adults;

·  The safeguarding and protection of all children, young people and all adults;

·  The establishing of safe, caring communities which provide a loving environment where victims of abuse can report or disclose abuse and where they can find support and best practice that contributes to the prevention of abuse

Further information can be found in our Safeguarding Policy. All applicants are required to complete a Confidential Declaration Form as part of our recruitment process when an offer of employment is made. This form is strictly confidential and, except under compulsion of law, will be seen only by those involved in the recruitment / appointment process and, when appropriate, the nominated safeguarding lead or someone acting in a similar role/position. All forms will be kept securely in compliance with the Data Protection Act 1998.

JOB DESCRIPTION

PERSON SPECIFICATION

Main Terms and Conditions

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