Welcome to Shell’s Orientation & Certifications Portal

This website and registration system was created to assist you as a Shell contractor to receive your general orientation easier and quicker than before. By having your orientation(s) completed prior to coming on site, you will be able to spend less time in orientations and more time at the site working.

The General Orientation expires after two (2) years of completion and you will be required to renew your orientations prior to expiry. Other orientations will have different expiry dates and these will show up under your profile as you complete each one.

When you register in this system, you will need to provide Shell with some personal information, including your name, employer, contact information, technical, safety and other training courses you have completed or are in the process of completing. This information may be used to:

  • manage your access to this website;
  • maintain a record of the website orientations you accessed and completed;
  • maintain a record of the technical, safety and training certifications and courses you completed;
  • contact you, if required, for reasons including retraining and updating certifications or courses;
  • run necessary Shell business reports; and
  • manage your access to Shell facilities.

Shell managers, supervisors, training coordinators and administrative staff, as well as representatives from Contracting & Procurement, may have access to the information you provide on this website and it may be disclosed to your employer upon request. Your information will be stored on this website for up to 3 years from the date that you last updated it.
By registering, and providing your personal information, on this system, you consent to Shell's collection, use and disclosure of your personal information, as listed above, as well as for other reasonable purposes.

If you do not have access to a computer at your business, home, library or other possible locations, please contact your Shell or project representative for further assistance.

To access the Shell’s Orientation & Certifications Portal, please go to:

The Shell Contractor Portal Team

Welcome

Click onNew User? Register Here (A)to create a profile in the portal. Once you have created your profile, enter your log in information in the text boxes at the bottom of the main webpage (B).

When you log in next time, please fill in these fields(B), keeping in mind that only the password is case sensitive. Once you have registered, an email will be sent to you (if you provided an email address), containing the log in information that you entered into the portal. Please retain this email for future reference.

If you forgot your password, click on Forgot Your Password?At the bottom of the page and follow the instructions.

To assist you in using the database, move your mouse over the and it will provide you will further information for that field, etc.

Registration Wizard – Step 1 (User Info)

Please fill in all the fieldson the screen. The fields are not case sensitive, which means that if you enter in john a doe, it is the same as John A Doe. If you do not have middle initial, please enter a dash ( - ) or a letter since it will not accept a blank field.

** Please note that O’Malley needs to be entered in as OMalley with no apostrophes.

An email address is not required to register BUT if you forget your password, you cannot use the feature that requests that a new password be emailed to you.

Enter a password that you will remember for future use. If you forget your password, you may request it from the main page Forgot Your Password? option. You are required to create 3 security questions to help you retrieve your password if you forget it in the future.

** Once you have created your profile, it will take you back to the main log in page for you to log into the database (A). You DO NOT create another new profile at this time! Just enter in your name and password you have just created (B).

User Profile

Every time you log in from now on, you will be brought to the User Menu page where you can edit your profile, update your email address, add/delete/update your certifications, and take the online orientations.

Where to Edit Your Profile

By clicking on Edit Your Profile (A)on the left hand side, you can change your email address, country and security questions through the above screen.

To Change Your Password

To change your password, click on Change Your Password (B) to go to the screen below.

**Your password needs to be at least 8 characters long to be valid.

View and Add a Certification

Please select from the drop down list, each valid certification that you may currently have and then enter the certificate number.

Enter the day it was issued on and the day it expires, by clicking on the calendar symbol. From the drop down box, you can select the month and year. Then click on the actual date in the calendar. If there is no expiry date, then please enter in a dummy date (ie. 2020).

The Issuer is the company that gave you your training for your certification (i.e. ENFORM, St. John’s Ambulance, ACSA, etc.).

In the Contractor Notes field, you may provide Shell with further information about your training, etc for that certificate.

Please note that all workers who are required to have training certifications for specific work locations will ensure their certifications are current & valid. Workers shall always carry and produce certification(s) upon request by an authorized Shell representative.

To finish, click on Update CertificationRecord and it will take you back to the User Menu page where you can add in more certifications by repeating the process above.

Accessing the Orientation Session

To access the various orientations in the portal, click on the grey bar (A) to unroll and see the available orientations under each section. You may be required to answer some multiple-choice questions in some of the orientations and in some of the training orientations, a pass is required before it will show up as completed on the screen.

Once you have completed the orientations, the system will register that you have completed the session, show you when it expires and you can then print off a certificate for your files(B)and the wallet size card for you to take to site.

** Make sure you click on the blue X where the yellow arrow (A) is pointing only, otherwise clicking on your browser X, it will log you out of the internet without registering that you have completed the orientations or training.

If you have any questions or comments regarding Shell’s Upstream AmericasOrientation & Certifications Portal, please do not hesitate to contact us by contacting us via email at:

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