WBSA General Manager Job Description & Person Specification
Position: General Manager
Status: Permanent, full time to meet the requirements of the job.
Holidays: 30 days per annum including public holidays
Background
Wootton Basset Sports Association (WBSA) is a voluntary run sports facility provider based in Royal Wootton Bassett, North Wiltshire. Currently the Association’s member clubs are Wootton Bassett Town FC, Wootton Bassett Cricket Club, Wootton Bassett Tennis Club, and Wootton Bassett Hounds Running Club.
WBSA is in the process of developing and relocating to a new site on the Brinkworth Road on the eastern edge of the town, named the Gerard Buxton Sports Ground in recognition of the gift of the initial land by Major Buxton in the 1930’s. Completion of the new site is due in July 2015 and will comprise a club house with changing rooms, bar and social/function space, full-size floodlit artificial grass pitch, four natural turf football pitches, two cricket pitches and eight floodlit tennis courts.
WBSA is seeking to employ a General Manager, supported by a Bar Supervisor, grounds staff and casual staff, to take responsibility for the day to day running of the facilities.
Roles and Responsibilities of the General Manger (GM)
The GM has the ultimate day-to-day management responsibility for the facility operation.
The primary objectives of the role are:
1) Manage the operation and maintenance of the site to appropriate standards;
2) Manage the delivery of the WBSA business plan.
In addition, provide direction and leadership for annual management, financial and sports development goals and objectives.
He or she will work alongside the Bar Supervisor, who is responsible for the ‘hospitality’ function of WBSA. The GM reports directly to the WBSA Executive via the Operations Officer, and recruits, develops and manages the staff and volunteers to assist in ensuring the responsibilities of the organisation are met.
The General Manager will be responsible for the following:
· Overall site management in respect of the facility, its operations and maintenance.
· Ensure excellent operational and service standards are maintained all times.
· Develop and recommend to the Board, annual operating and capital budgets, upon approval and with fully delegated authority, manage the organisation’s resources to meet the approved budget.
· Formulate policies and planning recommendations to WBSA Executive and keep it informed of existing or impending policy issues.
· Develop and implement an annual marketing plan that is shared across the organisation and members clubs. This will include liaison with local community groups, schools and sports development agencies.
· Maintain and manage the delivery of a comprehensive annual planned maintenance programme for the clubhouse, and in conjunction with the grounds resource, the outdoor sports facilities and grounds.
· Ensure the clubhouse facilities are maintained to a high standard and at all times meeting the necessary levels of health & safety and environmental requirements/legislation.
· To participate in the Risk Assessment of hazards to staff, visitors, customers and contractors, to monitor visiting contractors and deliver all necessary staff / volunteer training.
· Provide interface between the Executive and employees and implement operational procedures for employees.
· Recommend staffing requirements and structure to the Executive.
· Work with the member clubs to support delivery of their sports development plans and achievement of participation targets as outlined in capital funding agreements from stakeholders.
Person specification
WBSA is looking for candidates with the following skills and experience:
· Experience in facility management and administration.
· Excellent organisational skills and highly driven.
· A flair for enterprise and business development
· Experience of working with voluntary sector sports clubs and general sports development.
· Familiar with asset management and control of budgets.
· A sound knowledge of general building maintenance and housekeeping.
· Experience in Managing Health & Safety Risks associated with Sports Facilities.
· Trained in ‘First Aid at Work’ (or prepared to undertake this training).