Volunteer Services Specialist
American Red Cross - Pensacola, FL

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people, affected by disaster, meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.
Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health.
We are currently seeking a Volunteer Services Specialist in Pensacola, FL. This is a full-time position that will require travel to support the needs of the region, as well as working outside of normal business hours at times.
Job Summary:
Implements and participates in the development of initiatives to increase Red Cross visibility through program/service delivery within the Chapter’s jurisdiction (volunteer recruitment, retention/development and recognition). Advances assigned programs or services to meet goals and objectives. May develop program/service-specific objectives for new disaster services initiatives. Acts as a subject matter expert (SME) to staff, management, volunteers and external partners on volunteer management systems.
Minimum Qualifications
Education: Bachelor’s degree, or combination of education and experience to provide equivalent background.
Experience: Minimum of 3 to 5 years in implementing and advancing social service programs. Demonstrated experience with coordinating staff and volunteer activities, and experience with managing multiple priorities with strong skills in planning and problem-solving. Must have the ability to interpret program trends, results, related data, and budget information to formulate recommendations. Prior volunteer management experience is strongly preferred.
Management Experience: 1 year of supervisory experience preferred.
Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Develops project plans & participates in budget preparation. Demonstrates in-depth knowledge of community programs or services; Maintains confidentiality; works with integrity and ethics; Demonstrated ability to create presentations and develop training modules.
Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.
Travel: May involve travel up to 25%.
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If this sounds like the kind of opportunity that you’ve been waiting for, please visit our website at:
www.americanredcross.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=50054
The American Red Cross is a nonprofit organization that employees growth and development, team spirit, competitive salaries and a comprehensive benefits package.
As an Affirmative Action/Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply.
Qualifications:
Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background.
Experience: Minimum of 3 to 5 years in implementing and advancing social service programs. Demonstrated experience with coordinating staff and volunteer activities. Ability to interpret program trends, results, related data, and budget information to formulate recommendations. Demonstrated experience with managing multiple priorities with strong skills in planning and problem-solving.
Management Experience: Preferred 6 months – 1 year supervisory experience.
Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Develops project plans & participates in budget preparation. Demonstrates in-depth knowledge of community programs or services. Maintains confidentiality; works with integrity and ethically. Demonstrated ability in creating presentations and developing training modules.
Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.
Travel: May involve travel.
Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.