Volunteer Management in Cultural Institutions – Practical issues and hints
In-Service Training, Museum of Fine Arts Budapest
7th-11th November 2011
Volunteer Management in Cultural Institutions – Practical issues and hints
In-Service Training for coordinators of museum volunteer programmes
What?
The volunteer coordinators and the volunteers in the Museum of Fine Arts are ready to share their experiences in-depths with you if you are or plan to be a volunteer coordinator in a cultural institution.
The Volunteer Program of the Museum of Fine Arts celebrates its 5th anniversary in 2011 and has been listed as best practice organization in the programme of many international conferences. The coordinator of the programme has provided many lectures on the volunteer management scheme used in Budapest and recently she has also been involved in training museum professionals in Hungary to prepare them for running a volunteer programme.
The Volunteer Docent Programme of the Museum of Fine Arts runs guided tours since the mid 90s and the programme is still expanding.
These coordinators and some participating volunteers would share with you the background of their programmes and boost sharing your own experiences within this training conducted in English.
Over the 5 days participants will spend together, they get familiarized with and share they own experiences on the selection process, interview techniques, induction and continuous training, volunteer appreciation and administration practices.
Course methods include interactive presentations, games, role plays and more to help you learn by experience. Materials to read and talk about as well as homeworks for later self-check will also be provided over the 5 days. Opportunity will also be given to gain your own experience on parts of the induction process and volunteer activities in order you get the deepest understanding possible.
By Whom?
Workshop sessions are provided by Izabella Csordás, the Founder and Coordinator of the Volunteer Programme in the Museum of Fine Arts Budapest in cooperation with her assistant coordinator, Zsuzsanna Csuka, the coordinator of Volunteer Docent Programme, Edina Deme and a practicing volunteer guide, Ellen Mozley.
Where?
In the Museum of Fine Arts, Heroes’ Square, Budapest (Hungary)
When?
Between 7-11 th November, Monday-Friday
For Whom?
For present and future coordinators of volunteer programmes in cultural institutions. Maximum number of participants: 24, minimum number of participants: 15.
How much?
The course fee is 700 EUR due until 15th August 2011, paid by bank transfer.
Registration:
Please send the signed application form and your CV back to us until 15th May.
per post: Museum of Fine Arts,1396 Budapest 62., POB. 463., Hungary
per e-mail:
per fax: +36-1-428-2074
If invitation is needed for a Grundtvig In-Service training grant, please pre-register by April 12th to allow enough time that we post you the original invitation.
Grundtvig grant (In-Service Training for Adult Education Staff) can be requested by submitting an application to your National Agency (for finding your National Agency please check here: http://ec.europa.eu/education/lifelong-learning-programme/doc1208_en.htm). In most countries the next deadline is 29th April 2011. Please note that due to the early start of the course the 7th November, you might have to arrive one day earlier and book your hotel from 6th November. Also due to the late end of the course on the 11th November, you might have to leave Hungary the next day and book your hotel until 12th November. In case you apply for a Grundtvig In Service grant, you might be eligible for a grant for 7 days. The grant usually includes travel expenses, susbsistance and course fee. For more details please contact your National Agency!
This course has the following reference number in the Comenius-Grundtvig Training Database:
HU-2011-106-001
Workshop Content
Day 1 - November 7th (Monday)
- 9:30-11:00 introduction to the workshop, introduction of the participants
- 11:00-11:20 Coffee break
- 11:20-12:40 Basics and elements of volunteer management & volunteer motivations
- 12:40-14:00 Lunch break
- 14:00-15:00 Expectations towards volunteer work
- 15:00-15:20 Coffee break
- 15:20-17:00 Selection of volunteers
Day 2 – November 8th (Tuesday)
- 9:00-10:40 Interview techniques
- 10:40-11:00 Coffee break
- 11:00-12:30 Practical experimentation of induction training of MFAB volunteers – part I.
- 12:30-13:45 Lunch break
- 13:45-15:15 Theory of volunteers’ induction – part I.
- 15:15-15:35 Coffee break
- 15:40-17:30 Practical experimentation of induction training of MFAB volunteers – part II.
Day 3 – November 9th (Wednesday)
- 9:00-11:00 Theory of volunteers’ induction – part II.
- 11:00-11:20 Coffee break
- 11:20-12:55 Timing of launching a new programme
- 12:55-14:15 Lunch break
- 14:15-15:45 Practical experimentation of Hands On activity and visitor feedbacking
- 15:45-17:30 Evaluation of volunteer activities – assertive feedbacking technique
Day 4 – November 10th (Thursday)
- 9:00-10:30 Volunteers’ appreciation
- 10:30-11:00 Coffee break
- 11:00-12:15 Participation on a volunteer docent guided tour
- 12:15-13:45 Lunch break
- 13:45-15:15 Continuous training of docents and further challenges
- 15:15-15:35 Coffee break
- 15:35-17:00 Changing volunteer motivation, phases of volunteer life
Day 5 – November 11th (Friday)
- 9:00-10:00 Role of the volunteer coordinator
- 10:00-10:20 Coffee break
- 10:20- 12:20 Administration and representation of volunteers’ results
- 12:20-13:35 Lunch break
- 13:35-15:00 Dissemination of volunteer programme’s results
- 15:00-15:20 Coffee break
- 15:20-17:00 Evaluation of workshop