Volunteer Engagement Coordinator
Volunteer Position Description
Western Carolina Chapter
Position Title: Volunteer Engagement Coordinator
Key Responsibilities: Assist the Program Volunteer Manager the recruitment, retention and recognition of Chapter volunteers for programs, events and office.
Assist with community development to recruit new groups and individuals to participate in the volunteer activities of the Chapter.
Assist with the supervision of office volunteers and their assigned projects.
Assist with prioritizing, preparing, and organizing jobs for volunteer staff.
Use online tools and community based contacts to recruit event, programs and office volunteers
Manage communication with volunteers
Assist in drafting job descriptions and training volunteers
Use Association tools, Convio & CRM, to track and report volunteer service
Initial Impact: The Volunteer Engagement Coordinator will play a vital role in recruiting and managing event, program and office volunteers. Volunteers provide the resources of time, talent and energy to accomplish the Society’s mission and enable the Chapter to raise funds to support the mission. As a volunteer, the coordinator will expand the Chapter’s capacity and provide critical support to Chapter staff.
Sustainable/Long Term Outcome: The Volunteer Engagement Coordinator will help in fulfilling the Association’s vision of a world without Alzheimer’s.
Training and Support: The Volunteer Engagement Coordinator will receive an initial orientation and in-depth training in the following:
New Volunteer training
Code of Conduct, Confidentiality and Customer Service
Association Enterprise Database systems including Convio & CRM
Use of Volunteer Match and other online resources
Qualifications: The Volunteer Engagement Coordinator should be:
Enthusiastic about the Vision and Mission
Comfortable speaking with others about Alzheimer’s
Proficient in Microsoft Office and other computer technology
Interested in providing good customer service
Desire to use skills and expertise to make an impact
Commitment: Office hours are Monday through Friday, 8:00 am to 5:00 pm. Hours are flexible, but prefer a commitment of 4 hours (average) per week.
Develop practical and effective skill sets
Opportunity to enhance resumes and acquire a future reference
Opportunity to work with great volunteers and other professionals
Be part of a community who is fulfilling the vision of a world without Alzheimer’s
Volunteer Engagement Coordinator Signature Date
Chapter Liaison Signature Date