VOLUNTEER DEVELOPMENT

CO-ORDINATOR

Sistema Scotland

Job Description

Post:Volunteer Development Co-ordinator

Duration:2 year fixed term contract

Days/hours:3 days a week (21 hours)

Working pattern to be agreed during normal office hours but will also include some occasional evening and weekend work

Reports to:Chief Executive Officer

Based:Raploch, Stirling, Scotland although travel to all our centres in Scotland will be required (currently Glasgow and Aberdeen)

Salary:£26,523 – £29,583 per annum pro rata

(plus 1% cost of living award from 1 July 2016)

New staff are appointed on the first point of the scale.

Start date:To be confirmed

How to apply:See full details on page 6 of this document

SISTEMA SCOTLAND INFORMATION

Sistema Scotland’s core mission is:

  • to transform children’s lives with music;
  • to empower communities;
  • to grow future inclusive orchestras; and
  • to focus this work on communities in most need, in areas of deprivation.

This pioneering programme emulates the Venezuelan orchestral system “El Sistema” which has reached hundreds of thousands of children from deprived communities over the last 40 years.

Sistema Scotland delivers its work through the creation of Big Noise programmes within communities, and currently runs three programmes in Raploch (Stirling), Govanhill (Glasgow) and Torry (Aberdeen).

For more information, please see our website

THE TEAM

We currently employ approximately 70 staff across our three centres and Sistema Scotland’s core team. Each Big Noise centre has a Team Leader, Operations Manager (who currently manages the local volunteer team), administrator and a team of part time musicians and support workers. We also have a team of volunteers and cover musicians (freelance) in each centre.

The successful applicant will join the core team consisting of the Chief Executive Officer, Director of Music, HR Manager (part time), HR Assistant (part time), Finance Manager (part time), Financial Assistant (part time), Fundraising Business Development Officer, Marketing & Communications Officer (part time), PA / Administrator (part time) and freelance Fundraiser.

The Chief Executive Officer reports to a voluntary Board of Directors.

1.PRINCIPAL AIMS

1.1To develop an organisational wide strategy, policies and processes for recruiting, training, and retaining volunteers for Big Noise centres across Scotland

1.2To support the Operations Managers at each Big Noise centre to offer high quality opportunities and support to external and local community volunteers

1.3To support Big Noise centres to develop a structure for developing youth volunteering and work experience/placement opportunities across the programme

2.PRINCIPAL DUTIES

The following gives an indication of the duties and responsibilities that the post may involve. The exact nature of these duties and responsibilities will change over time and the post holder will be expected to work flexibly and carry out any work that is reasonably required and is appropriate to the role.

2.1Develop a progression route for volunteers within the programme

2.2Develop a centralised induction programme, volunteer handbook and annual training programme for volunteers

2.3Develop a recognition and awards programme for volunteers

2.4Develop a feedback forum for volunteers, to enable volunteers to communicate regularly with the organisation and have a representative voice at Big Noise and Sistema levels (including when volunteers leave the organisation)

2.5Liaise with the Marketing & Communications Officer in order to gather volunteering news and stories for internal and external publications, and contribute to effective internal communications for volunteers

2.6Develop new approaches and initiatives to volunteering, particularly for community based volunteers

2.7Be a key link with national and key local volunteering organisations and events

2.8Drive best practice within the organisation with regards to volunteering recruitment, opportunities and support

2.9Monitor, review and update volunteer policies and procedures and keep up to date knowledge of changes in legislation and best practice

2.10Liaising with the HR Manager and Big Noise Operations Managers create effective systems for monitoring and recording volunteers training and development.

3.All Posts Will Meet The Following Requirements

3.1To contribute to the development of a professional working and learning environment in the organisation.

3.2To contribute to the organisation’s understanding of diversity and its implications for the arts, education and community and to ensure this understanding informs all the organisation’s activities.

3.3To ensure adherence to the organisation’s policies and procedures with particular reference to child protection, equality, diversity and health & safety.

3.4To work in a flexible manner in line with the organisation’s social and corporate objectives and to be willing to undertake other duties as reasonably requested.

Volunteer Development Co-ordinator

PERSON SPECIFICATION

Knowledge AND QUALIFICATIONS

ESSENTIAL

  • Training or professional development in volunteer management
  • Understanding of the benefits that a social programme such as El Sistema can have
  • Proven commitment to personal and professional development

DESIRABLE

  • Educated to degree level or equivalent
  • Knowledge of current issues regarding music, community development and education in Scotland
  • Training or professional development in project management
  • Training or professional development in people management

Experience

ESSENTIAL

  • Experience of co-ordinating a volunteer programme, including recruitment and selection
  • Experience of designing and delivering training, ideally to volunteers
  • Experience of working within a challenging and high-pressure environment
  • Experience of organisational relationship management (internal and external)
  • Experience of working within a diverse team

DESIRABLE

  • Experience of working with young people as volunteers
  • Proven project management experience
  • Experience of managing budgets
  • Experience of outreach work and delivery of community learning and development work
  • Experience of working in areas of multiple deprivation
  • Partnership working with local, national and international organisations.

SKILLS & ABILITIES

ESSENTIAL

  • High level of IT skills, particularly MS Office
  • Ability to build and sustain positive relationships with a variety of stake-holders
  • Excellent organisational skills and ability to manage a high-pressure work load
  • Proven track record of ability to work as part of a dynamic team
  • A passion for music, and belief in the impact and transformative power it has for children and the wider community
  • Excellent communication skills with both adults and young people

DESIRABLE

  • Experience of designing and creating information for external use (posters, event information etc)

PERSONAL QUALITIES

  • Commitment and understanding of the social benefits of music and the Big Noise programme
  • Socially motivated
  • Can demonstrate a strategic perspective and awareness, whilst remaining community focused
  • Belief in opportunities for all, and high expectations for all
  • Passion and commitment to inclusive practice
  • Strength of character and a sense of humour
  • A belief in and determination for others to succeed

OTHER QUALITIES

  • Ability to work flexibly, in the evenings and at weekends as appropriate. Travel will be required to all our centres in Scotland (currently Stirling, Glasgow and Aberdeen)
  • Commitment to the long term goals of the programme and team, the participants, and the communities they live in.

HOW TO APPLY:

To apply for this role you must complete our online application form at you will also find the full job description and person specification (no CVs or agencies please). As well as detailing your qualifications and work experience, you will also have the opportunity to explain why you are interested in working for Sistema Scotland and how you meet our requirements as detailed in the job/person specification.

On the application form we will also ask you to give us the names and contact details for two referees, one of these should be your current or most recent employer (please state if you would prefer us not to contact your current employer until you are provisionally offered the role).

Closing date for applications is Wednesday 11 May 2016 at 10am

The selection process will be held on Thursday 26 May 2016 in Raploch, Stirling and will involve a panel interview, a short presentation and a competency task.

For any additional information please e-mail or telephone 01786 462923.

The successful applicant will be subject to PVG check although having a criminal record will not necessarily be a bar to working with Sistema Scotland.

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