Volk’s Electric Railway- Volunteer Skills Audit January 2018

Volunteers play a vital role at the Volk’s Electric Railway (VER). To help us to continue to improve what we offer to volunteers we carry out an annual volunteer survey of skills.

This short survey should take you no more than 10 minutes. We’d be really grateful if you could answer the following questions. You can return a paper copy of the form to: or

complete online at:

1. What volunteer role(s) are you doing at Volk’sElectric Railway Please tick all that apply

Customer care
Office support
Marketing and communications
Events and activities
School visits
Historical research / Train driving
Practical maintenance and track work
Railway engineering
Gardening and landscaping
Evaluation
Other please state………………………………………

2. How long have you been volunteering with Volk’s Electric Railway?Please tick

6 months or less 6 months- 2 years 2 years – 5 years

Over 5 years Don’t know

3. How many times do you volunteer at Volk’s Electric Railway:

A week? / A month? / A year? / Other

4. Overall, how satisfied are you with the voluntary work that you are doing with Volk’s Electric Railway?Please tick

Very Dissatisfied Dissatisfied Satisfied Very Satisfied

5. Do you have any other comments or suggestions about improving volunteering at Volk’s?

6. Are you a member of the Volk’s Electric Railway Association (VERA)?

YESNO (please tick)

7. Are you a member of the Volk's Railway Institute of Science and Technology (VRIST)?

YES NO (please tick)

6. Please rate your current skill and experience against each of the following activities

(tick one box for each) / No current knowledge or skill / Basic awareness / Familiar with and some competency / Proficient / Expert
Access for people with disabilities
Construction & engineering advice
Customer care
Engineering
Finance
Fundraising
Health & safety
Historical research
Information Technology
Marketing & communications
Object handling & conservation
Office support
Photography
Planning & running events
Practical maintenance & track work
Special events
Specialist group visits
Supporting schools/learning activities
Train driving
Visitor surveys

7. Overall, how would you rate the training provided by Volk’s Electric Railway?

Excellent Good Adequate Poor

8. What other training/ support do you feel you need? Please tell us

9. What other expertise or skills do you feel you could personally offer e.g. languages, event organising, copy writing?

10. Please tick any new activities that you would like to get involved in at Volk’s Electric Railway(please tick all that apply)?

Access for people with disabilities / Object handling & conservation
Construction & engineering advice / Office support
Customer care / Planning & running events
Engineering / Practical maintenance & track work
Finance / Special events
Fundraising / Specialist group visits
Health & safety / Supporting schools/learning activities
Historical research / Train driving
IT (Information Technology) / Visitor surveys
Marketing & communications / Photography

11. How would you like to develop your skills and experience? (please tick all that apply)

Working alongside staff

Working alongside other volunteers

Visits to other sites/railways

Training courses

Practical workshops

Other……………………………………………………………………………………………………………………

If you wish to be contacted about your feedback please provide contact details below:

Name: / Telephone:
Email:
Address:

1