Aastra handset SIP configuration settings

This guide is for configuring the required settings on a new phone OR one that has been reset to factory defaults (if in doubt, reset the phone to Factory Defaults).

The preferred method to configure an Aastra 6730/6755/6757 Phone is via Inclarity standard Provisioning (option 1 below). You can however follow this guide to manually configure your phone.

Getting the Phone to Retrieve its Configuration Files

Phones must be told to download their configuration files from the central InclarityTFTP server. There are two options for doing this:

1. Provisioning using DHCP Option 66

  • The preferred method is to set your IP phones to retrieve the provisioning URL automatically via DHCP Option 66. DHCP Servers can be set to not only deliver IP Addresses, DNS Servers, and Router IP Addresses to network devices, but can also specify a Boot Server Address, which most SIP Phones use to obtain the URL for retrieving configuration files.
  • This is the recommended method for larger networks, and Inclarity’s preferred method.

2. Provisioning without using DHCP Option 66 (manual configuration).

  • If you do NOT want to use DHCP Option 66 or cannot due to network restrictions, you will need to manually tell the phone where to retrieve its configuration files. To do this it is necessary to access and amend certain handset settings:

Access the IP Phone User Interface (UI)

Factory resetting the IP Phone

  1. Press on the phone to enter the Options List.
  2. SelectAdministrator Menu and enter your Administrator Password (default is 22222).
  3. Select Factory Default.
  4. For 3-Line LCD Displays::

•The “Restore Defaults?” prompt displays.

•Press # to confirm.

  1. For 8 and 11-Line LCD Phones:

•The “Reset phone to factory defaults?” prompt displays.

•Press Default to confirm.

Set-up a static IP address (if no network DHCP server)

  1. Press on the phone to enter the Options List.
  2. Select Administrator Menu.
  3. Enter your Administrator password.

•Note: The IP Phones accept numeric passwords only.

  1. Select Network Settings.
  2. Select IP Address and enter the IP address of the phone.
  3. Select Subnet Mask and enter the subnet mask.
  4. Select Gateway and enter the gateway address.
  5. Select DNS and enter a Primary and/or Secondary DNS server.
  6. Press Done to save the changes.

Configure the SIP server address

  1. Press on the phone to enter the Options List.
  2. Select Administrator Menu.
  3. Enter your Administrator password (22222)
  4. Note: The IP Phones accept numeric passwords only.
  5. Select Configuration Server.
  6. Select Download Protocol.
  7. Select the following:
  8. Use TFTP
  9. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
  10. Press Done (8 and 11-Line LCD phones) or Set (3-Line LCD phones) to save the changes.
  11. From the Configuration Server menu, select the following. This selection is dependent on the download Protocol you selected in step 6.
  12. TFTP Settings

Enter the IP address of the protocol server (in dotted decimal format).

  • Select Primary TFTP
  • Enter 82.112.234.48.
  • Press Done or Set to save the change.

Reboot the IP Phone

  1. Press on the phone to enter the Options List.
  2. Select Restart Phone.
  3. For 3-Line LCD Displays::
  4. Press # to confirm.
  5. Note: To cancel the Restart, press the 3 key.
  6. For 8 and 11-Line LCD Displays::
  7. Press Restart.
  8. Note: To cancel the Restart, press Cancel.