Vacancy Details

Vacancy Details

Vacancy Type :Modern Apprenticeship

Employer: The University of Edinburgh Business School

Role:Administration Assistant (General)

Postcode: EH1 1HT

Wage:£15,969

Closing date:13/4/18

Details

Job Overview

To maintain our reputation as one of the world's leading universities, we recruit the best people to a variety of support, professional and academic roles each year. Our team of talented and committed professional & support staff are critical to our success.

We offer an exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent, develop and reward success and integrate professional and personal career goals, as well as give your career the benefit of a great and distinguished reputation. In addition, our employees benefit from a competitive reward package and a wide range of staff benefits, which include generous holiday entitlement, a defined benefits pension scheme, staff discounts and much more.

The Business School has approximately 100 academic staff who cover the full spectrum of business and management disciplines, organised into six subject groups, each managed by a Head of Group: Accounting and Finance; Entrepreneurship and Innovation; Management Science and Business Economics; Marketing; Organisation Studies; and Strategy. Detailed information can be found at the School website at

The School provides a professional and comprehensive support services structure designed to meet the needs of students, academic staff and other stakeholders. We are committed to the delivery of a high quality, corporate service across all our activities, and all new appointments are made with this ethos in mind.

The Business School is committed to equal and fair treatment of all its employees and in recognition of the positive promotion for diversity and gender equality among staff and students, Athena SWAN granted the Business School a Bronze Award in 2017.

The Marketing, Student Recruitment and Admissions department is responsible for recruiting talented students onto our Postgraduate Taught Programmes. This September we are looking to welcome around 600 postgraduate students to the Business School. On average we have students from 60+ different nationalities on our MBA and 12 Masters Programmes. The team is about to embark on some new exciting initiatives and activity with the anticipated launch of the first programme for Edinburgh Futures Institute and also the first Distance Learning at Scale Master’s degree. It is foreseen that promotion and admissions for these programmes will commence from this summer thus being an opportune moment for a Modern Apprentice to join the team during an exciting time of innovation within the Department, School and indeed University. It would also be a great assistance to the team to have some additional support during what is anticipated to be a busier time than normal given the growth in programmes and activity.

The Modern Apprentice would be reporting into the Head of the Marketing, Student Recruitment and Admissions Department and would benefit from exposure to and experience in several functions from marketing (in particular digital marketing), student recruitment and admissions as well as an introduction to a highly international environment thus giving a breadth of experience. The department also works very closely with other functions such as Student Development, MBA team, Postgraduate Administration, Finance and Web/IT.

What might a typical day in this job look like?

A typical day would begin at 9am and end at 5pm, with an hour for lunch. The tasks you would be involved with include:

• Setting up meetings within the team and with colleagues from other departments

• Shipping brochures to recruitment fairs internationally

• Checking and answering email enquiries with template answers and forwarding on more complicated queries to Student Recruitment Manager or Admissions team

• Supporting PG Open Day organisation e.g. catering requirements, setting up on the day

• Taking spreadsheets of leads from fairs, or advertising campaigns and uploading into the CRM system (Salesforce)

• Recording payment of application fees in Euclid, one of the University’s systems

• Assisting the Digital Marketing Manager in scheduling content for social media posts or doing competitor monitoring/analysis of social media activity

What skills will I learn?

You will acquire interpersonal skills through corresponding and communicating with various members of staff, across the academic and professional services teams, and students via emails, telephone and face-to-face interaction.
Gain and develop customer service skills.
Learn to work accurately and methodically with attention to detail.
Increase confidence in using initiative within a team environment and develop problem-solving skills.
Gain experience following instructions or guidance and working as part of a team.
Using Excel and other Microsoft Office systems in an office environment.
Receive specific in-house training on the University of Edinburgh’s systems.
Gain a good cross section of experience in a complex and busy office environment.
SVQ Level 2 in Business Administration
Level 2 Core Skills Numeracy (SCQF3), ICT (SCQF3), Communication (SCQF3), Working with others (SCQF4), Problem Solving (SCQF4).
Employment Rights and Responsibilities Workbook
(Work based learning)

What qualifications or qualities are required?

A willingness to learn and develop new skills
Positive, punctual and reliable, consistent, focused, self-motivated, and committed to the role
A great attention to detail
Excellent ability to follow instructions and pass on information in a clear manner, both written and verbal
National 5 or above qualifications in English and Maths
Good numeracy and literacy skills
A professional and sensitive approach to dealing with confidential documents
Working understanding of Microsoft Office Suite, e.g. Excel, Word, Outlook
An interest in business administration within a Higher Education environment
A willingness to participate in the University’s Modern Apprentice programme
Please note that as this post is a Modern Apprenticeship we will not be able to progress applications from those candidates with prior experience of office administration/marketing or in possession of a higher qualification in a relevant subject.

Your training will be provided by learndirect, the nation’s largest provider of Apprenticeships. We have helped lots of people like you develop their skills and gain experience in their chosen field. Every year we find work for and train over 23,000 apprentices.

learndirect welcome and encourage Apprenticeship applications from groups currently underrepresented including, individuals from an ethic minority, disability or care leaver background. learndirect operate a fair and open competition on our selection process based on merit.

Before you make your application, please ensure that you are able to reliably travel to and from the employer location on a daily basis. Please check bus times/travel arrangements.

Interviews for this Apprenticeship will take place early June 2018, with a planned start date of August 2018.

Applications : Please email CV of interested candidates to