USER HELP GUIDE

State Term Contract 600-340-06-1

Copying and Facsimile Equipment, Maintenance and Supplies

The following document provides informationthat will assist your organization in the process of selecting equipment and/or working with vendors who are presenting their equipmentto you.

Included in this User Guide are 3 items to help you in your decision making:

  1. Pages 1-2 offers suggested questions for you to ask a vendor about their equipment, networkability and installation requirements.
  2. Pages 3-5 offers a “NETWORK EVALUATION TOOL” form to be filled out by you,the purchaser, to help the vendor better understand your equipment needs.
  3. Page 6 offers a “SELECTION CRITERIA WORKSHEET” formthat will guideyou in comparingyour current equipment to proposed equipment to help you better determine if the proposed equipment will meet your future work requirements.

______

VENDOR QUESTIONAIRE

  1. Do you support the following networks and at what level?

VersionComments

a. Novell

b. NT

c. Unix

d. Other

  1. What printer languages do you support and at what level?

VersionComments

a.PCL

b. Postscript

c. Adobe

d. Other

  1. Is the software on this equipment upgradeable?

Yes No

  1. Does your company have a statewide digital support group?

Yes No

If yes then:

How many years has this support group been in place?

How many of your staff are level 3 Microsoft certified?

How many of your staff are Novell certified?

How many or your staff are Unix certified?

  1. Provide a toll free phone number that a key operator/network administrator can call for help concerning network issues as they relate to your product.
  1. How many hours should it take to install this equipment?
  1. In addition, please provide the names and certifications of the systems engineer and other members of the installation team responsible for installation and connectivity.

NameCertification

NETWORK EVALUATION TOOL

{Digital Connected Support Survey of Customer’s Site}

Authorized Dealer Information:

Dealer Name andAddress:

Engineer:

Sales Rep:

Phone #:

Email:

Customer/Agency Information:

Customer:

Address:

Phone #:

Fax #:

Primary Contact:

Title:

Phone #:

Email:

Technical Contact

(Network Administrator):

Title:

Phone #:

Email:

Market Segment:

State Government

CountyGovernment

City/Municipality

Education Institution

Other

Document Types:Pages/Job Notes

General office (text)

Presentation/Diagrams (graphics)

Manuals, Training documents (text/graphics)

Brochures/Mailings (graphics/text)

Other

Configuration Base & Options:

Copying

Printing

Faxing

Scanning

Options:

Network Fileservers:

SoftwareVersion

Windows NT

Novell NetWare

Appleshare Server

Other

Network Protocol:

TCP/IP

IPX/SPX/IP(Novell)

NetBIOS, NetBEUI (Windows)

Ether Talk(Macintosh)

LPR and Socket Printing

Other: (DHCP, WINS, BOOTP, SMTP, SNMP)

Network Wiring:

10BaseT (UTP, RJ45)

100BaseT (UTP, RJ45)

10Base2 Tinnet (Coax, BNC)

Token Ring

FDDI (Fiber Optic)

Other

PC Workstations:

SoftwareVersion

Windows 2000/XP

Microsoft Exchange/Office

Windows 98

Windows NT Workstation

Adobe PhotoShop

(for scanning)

Other

Unix Workstations:

SoftwareVersion

Solaris 2.5.1

(or higher)

Macintosh Workstations:

SoftwareVersion

Macintosh Systems 7.5.1

(or higher)

Adobe PhotoShop

(for scanning)

Customer/Agency Applications:

VersionVersion

Illustrator Excel

InDesign PhotoDraw

PageMakerPowerPoint

PhotoShopPublisher

Draw Word

WordPerfect Quark Xpress

Freehand Other

Access Other

OtherOther

IMPORTANT REMINDERFORSTATE OF FLORIDA AGENCIES ONLY:

Prior to leasing equipmentthat has an annual cost that is anticipated to exceed the purchasing Category Two threshold,State of Florida Agencies are required to request approval of the Comptroller/CFO in accordance with CM No.4 and CM No.7. Refer to the Comptroller’s Checklist for requesting Department of Financial Service’s approval to lease equipment. This is not a mandatory requirement for political subdivisions using this contract.

SELECTION CRITERIA WORKSHEET

{For Internal Customer Use}

CONTRACT NUMBER:SPECIFIC MACHINE LOCATION:

PROPOSED MACHINE MAKE/MODEL:

TYPE/CLASS:ACQUISITION PLAN:

REPLACEMENT FOR:

DATE ACQUIRED:

AUTHORIZED DEALER:CITY:

EVALUATION OF NEED:

  1. Determine monthly volume by recording three consecutive monthly meter readings and/or review of three consecutive monthly invoices.

Current EquipmentProposed Equipment

Machine Make/Model

Average Monthly Volume

Machine Speed Copies/Minute

Paper capacity

Machine Features:YesNoYesNo

Auto Document Feed

Magnification

Duplexing Capability

Finishing Capability

Sorting/Collating

Image Counter

Print Controller/NIC Cards

  1. Monthly cost is determined by averaging cost data from three (3) consecutive monthly invoices.

Current EquipmentProposed Equipment

Average monthly Lease price$ $

Average monthly copy charges$ $

Purchase Price (if applicable)$ $

Amortized over 36 months$ $

Monthly Maintenance Cost$ $

Installation Cost$ $

Removal Cost$ $

TOTAL COST$ $

Cost Difference:(Plus)$

(Minus)$

Justification: (Give brief explanation of machine and cost differences)

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