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Hardware and Software included:
  • Unlimited web based search and replay licences
  • SMDR feed – to allow extension based searching (Premium & Enterprise Edition only)
  • Recording statistics analysis tool
  • USB based recording hardware
  • CallPlayer playback tool
  • AES 256bit secure encryption for PCI/FCA reqs
  • Manual DTMF stop/start included for PCI regs
  • reportX Call Management Software

recordX Premium ISDN30 12 channels & reportX (3012-0100-02) / £3,995
Installation & Commissioning (REC-USB2) / £595
TOTAL SYSTEM PRICE (Total Re-seller Price £3,192)
Optional PC purchase (£995)
All prices exclude VAT / £4,590



recordX allows playback either locally via multimedia speakers or across the LAN using Internet Explorer. Where appropriate it is possible to back-up or archive recordings for storage or security. Calls are efficiently compressed down to 3.8kps meaning that one hour of voice takes up only 13MB.

Oak CallPlayer – Our integrated media player streams the desired call to the users’ desktop providing a superior playback experience. With built in options for emailing as wav, marking and flagging. Call Player also allows users to create playlists for quick and easy listening or exporting of multiple calls. There is also an embedded web player available for seamless playback from within the browser interface.

ReportX Premium Edition call logging available from Oak Innovation is ideal for client’s looking for a cost effective reporting solution. ReportX allows the user to report on all the call activity from inbound, outbound and internal calls. All the reports are broken down by the extension and or the department.

  • Modern intuitive user interface
  • Comprehensive range of reports including cost, response, traffic and account codes in PDF, HTML and CSV formats
  • Large range of selection criteria
  • Web Reporting
  • DisplayX Wallboard with 2 licenses
  • Power report scheduler delivering report via email
  • Range of carrier costing tables
  • Full installation package included
  • Live display graphs of telephony traffic

DisplayX allows the user to view real-time management statistics. DisplayX licenses are included within the ReportX premium package and can show a wide range of information within the product.

  • Call Logging information from ReportX
  • Live Web Feeds
  • Live Video Feeds
  • Live RSS Feeds
  • XML