Turcotte Stickhandling HockeySchool
Policies and Procedures
2007
555 W. Granada Blvd., Suite B-11
Ormond Beach, FL 32174
(800)732-2894
Turcotte Stickhandling HockeySchool
Policies & Procedures
Table of Contents
Section 1.0 Statements of Operation
1.1 ScopePage 1
1.2 Philosophy “The Opportunityto Improve”Page 1
1.3 The MissionPage 1
Section 2.0 Instructor Guidelines
2.1Guideline Overview AdherencePage 2
2.2Staff requirementsPage 2
2.3Staff must be free from …Page 2
2.31FirearmsPage 2
2.32Tobacco UsePage 2
2.4Staff character referencesPage 3
2.5Orientation and TrainingPage 3
2.51Staff MeetingPage 3
2.52CORIPage 3
2.53SORIPage 3
2.54Unsupervised Student ContactPage 3
2.55Parents Right to Review PolicyPage 3
Section 3.0 Student Discipline Policy
3.1 Instructor guidelinePage 4
3.2 ProcedurePage 4
3.3 LunchPage 5
3.4 Outside ActivityPage 5
Section 4.0 Student Abuse/Neglect Policy
4.1 OverviewPage 5
4.2Suspected abuse and/or neglect by parent or
GuardianPage 5
4.3Suspected abuse and/or neglect during campPage 5
4.4Social Service ReferralsPage 6
4.5 DefinitionsPage 6
Section 5.0 Health Care Policy
5.1Health Care ProfessionalPage 7
5.2 Storage and Administration of MedicationPage 7
5.3Emergency Telephones NumbersPage 7
5.4Treatment of Serious InjuryPage 8
5.5Treatment of Non-Serious InjuryPage 9
5.6First Aid KitPage 9
5.7Day Camp Injury PreventionPage 10
5.8Day CampAllergiesPage 10
5.9Mildly Ill CamperPage 10
5.10Day Camp Managing Infectious DiseasePage 10
Section 6.0 Student Absence Policy
6.1Student Drop off and Pick upPage 11
6.2Student Check inPage 11
6.3Walk in RegistrationsPage 12
6.4Parent/Guardian Reporting AbsencePage 12
6.5Lost Student/“No Show” Contingency PlanPage 13
Section 7.0 Emergency Evacuation Procedures
7.1Evacuation PolicyPage 14
7.2Fire DrillPage 14
7.3LighteningPage 15
7.4 FloodingPage 15
7.5Tornado Warning/High WindsPage 15
7.6WildfirePage 15
7.7Power FailurePage 15
Section 8.0Fire Prevention ChecklistPage 16
Section 1.0
Policies, Procedures & Statements of Operation
1.1Scope
A sports day camp that offers specialty Stickhandling instruction for youth and adult Hockey players.
Total ice time for a one week camp is approximately 15 hours. Students will not be housed or transported. All instruction is on ice. No off ice activities will be conducted, nor supervised by Turcotte Stickhandling Hockey Schools.
1.2Philosophy – The Opportunity to Improve
Hockey is an increasingly popular sport especially among children, ages 7 through 17 otherwise referred to as (Mite through Midget).
Most programs rely on self-motivation by the child to emulate the skills of professionalsin the sport. Most coaches are parents or former players who push game and positiontheory as opposed to working on skills. The result is that most children develop strengththrough age but do not develop much skill.
It is our belief that children of this age are eager to learn and, given the properfundamentals: motivation and encouragement; can substantially improve theirStickhandling, passing, shooting, power skating and overall hockey skills.
The results can be visible quickly and, as a consequence, enthusiasm of both parent andchild are generally high and should be expected.
TurcotteStickhandlingHockeySchool prides itself in:
-Unique and exclusive approach to developing Stickhandling skills
-Having the best-qualified and trained instructors. Only instructors certified by -Real Turcotte are eligible to teach our students.
-Having the best-designed programs for the improvement of each individual.
-Results that show a marked improvement in each of the student’s skills.
-The accomplishments of our graduates since 1971.
1.3The Mission
To develop, provide and maintain the best skill learning experience available to hockeyplayers of all ages by placing programs in local arenas. The camp will stress basic skilldevelopment in Stickhandling, passing, shooting, power skating. Emphasize innovativeteaching, motivation and the highest consistent quality in all aspects of our camp.
-To develop the student’s Stickhandling skills
-Improve their individual skills
-Expand their team skills
Section 2.0
Instructor Guidelines
2.1Adherence
Strict adherence to an established format will be followed.
Emphasize the highest quality and consistency. For the program and instruction.
Employ (sub-contract) only experienced instructors that have a staff of well-trainedAssistants who can be future leaders.
Character is principal requisite of all TurcotteStickhandlingHockeySchool staff andSub-contracts. Because of the nature of this business, we must replicate what RealTurcotte has proven to be successful. As a consequence, the following elements of “character” are most important but not all inclusive:
- Loyalty
- Commitment to Turcotte Stickhandling Program
- Conscientious and self starter
- Responsible
- Dependable
- Consistent
2.2Staff must be:
-At least 18 years of age
-In good physical and mental state
-Allowed to legally work in the United States of America
2.3Staff must be free from:
-Recreational Drug Use
-Alcohol Abuse
-Abusive language (swearing, racial jokes, etc…)
-Racial or Religious Prejudices
-Any criminal behavior-Misdemeanor or Felony
-Any criminal sexual offense or accusation
2.31HockeySchool Staff shall NOT have in their possession any firearms or otherforms of weapons
2.32No tobacco use is authorized at the camp location or within 3000 feet of location.
2.4 Staff must provide TurcotteStickhandlingHockeySchool with:
-Completed Staff Application for Instructor Assignment (Form 1ASC)
-Three personal letters of recommendation substantiating character and proofof
work experience (primarily with children).
2.5 Orientation and Training
All staff of TurcotteStickhandlingHockeySchool and its affiliates must have the following qualifications:
1)Participated as an Assistant instructor (junior counselor) in at least three weeks of our summer camps under the direction of a previously certified Head Instructor (CampDirector).
2)Preferably attended a Turcotte camp as a student when they were in youth hockey.
3)Preferably participates during the regular hockey season as a USA certified youth coach, youth volunteer or as a collegiate or professional hockey player.
4)Participated in regional “on ice” and classroom training with Real Turcotte and certified by him as either a Junior Counselor (Assistant Instructor) or as a Camp Director (Head Instructor) in camping administration.
5)Have their own equipment-full hockey attire and supplies as listed on Head Instructor Equipment Check List.
6)Must meet all Character and Background requirements as outlined previously in this document.
7)All Head Instructors (CampDirector) must be certified by the Red Cross in Emergency First Aid and CPR.
8)All Head Instructors must carry a cell phone for emergency purposes.
2.51Training will be conducted annually.
2.52Criminal background check for each staff having unsupervised contact with students will be on file at 555 W. Granada Blvd., #B-11, Ormond Beach, FL32174for a period of 3 years.
2.53Sexual Offender background check for each staff having unsupervised contact with students will be on file at 555 W. Granada Blvd., #B-11, Ormond Beach, FL32174for a period of 3 years.
2.54Unsupervised student contact: Until the operator determines the requirementsof 105 CMR 430.090 are met, the operator shall insure that staff members shallnot have unsupervised contact with students unless a staff member whose background check is approved is also present.
2.55Parents have the right to review our Policies on Instructor background checks, instructor and camper health care and discipline policies, as well as procedures for filing grievances.
Section 3.0
Student Discipline
3.1Policy
No physical form of discipline shall be used at any time or in any situation.
No verbal form of abuse will be tolerated either by the CampInstructors or by the Students.
When a student registers for Turcotte Stickhandling Hockey Schools they agree to the following:
Each student agrees to conduct themselves in a non-violent, non-disruptive manner both on and off the ice. Any student not conducting himself or herself in a sportsmanlike manner may be asked to leave the class.
Students are not allowed any weapons on the premises. This includes guns, knives (any kind), and explosives (including fireworks).
No student shall be disciplined for lack of ability to perform the skill being taught.
Never intentionally embarrass the student in front of the others.
Our discipline policy will be sent to all students who register for the Massachusetts classes.
3.2Procedure
The first incidence of disruptive behavior on part of the student (this includes verbal threats, swearing, name calling, shooting pucks at the boards, etc…) will result in that student being switched to another line, under the direction of a different instructor.If the disruptive behavior continues then that student will be asked to sit out of the program (in the penalty box) for a period of 5 minutes. An Instructor should speak with the student, (one on one) in a calm manner and always use an even tone of voice. Explain to the student that we are sorry that they are not enjoying the class and that it is obvious that they do not want to be there. Make the child feel worthwhile and liked and that if he does not want to return, he will be missed.
If the disruptive behavior continues then the parents must be called and the student removed from the class. The student must be under our supervision at all times until the parent picks up the child.
Communication with the student is paramount throughout the entire process and parents should be informed of the situation regardless of how it turns out.
Be consistent, act with confidence, fairness and patience.
3.3Lunch (Eating on Premises) Students will not have a lunch break
3.4Outside Activities Students are not allowed to exit the building until Parent or
Guardian comes inside to collect them.
Section 4.0
Abuse/Neglect Policy
4.1Overview
The safety of the children is our primary concern. We have taken positive steps to prevent child abuse from occurring during camp by employing quality staff, conductingthorough background checks on our instructors and by inviting parents to visit at any time.
4.2Suspected Abuse and/or Neglect by Parent or Guardian
All counselors shall be cognizant of all students’ behavior. If there are signs of abuse on or with a student it must be reported immediately to the Head Instructor (CampDirector).
Indicators of physical abuse include: bruises and welts, burns, cuts, tears or scrapes, head injuries, bone injuries, injuries to stomach area and behavior changes.
Indicators of sexual abuse include: difficulty in walking or sitting, complaints of pain, bruises or bleeding and other symptoms not available to be seen by a camper counselor.
The Head Instructor (CampDirector) must immediately report suspected abuse to the Massachusetts Department of Social Services Child Abuse and Neglect office at (800)792-5200. This call must be in private, away from the children and counselors. This is a private matter and can only be handled by the Massachusetts Department of Child Abuse. Such a report is a 51A Report. If filed, a call must also be made to the City/Town Health Department to notify of the same.
Any situation that warrants a call to either of these Departments must be documented on an incident report and filed with TurcotteStickhandlingHockeySchool home office. Please be aware that the signs of child abuse can be clearly visible or can be very minimal. For example: there can be visible bruises with new ones that appear daily or the child may show a fear of a parent/guardian or clearly not want to go home after camp.
4.3Suspected Child Abuse and Neglect During CampHours
All counselors should be aware of their total surroundings. The students’ welfare is of the utmost importance. If a counselor suspects that there have been incidents of child abuse, the Head Instructor shall be notified. The Head Instructor shall notify the Massachusetts Department of Social Services Child Abuse and Neglect office at (800)792-5200. Refrain from speaking about this to anyone else. This is a private matter and should be handled only by the Massachusetts Department of Child Abuse as they are trained to research and deal with these situations. A call to the DSS is considered filing 51A Report and should be handled as such.
A suspected counselor/staff member shall be relieved of his/her duties until the Massachusetts Department of Social Services completes its investigation. Staff members cannot return until exonerated, in writing, by DSS.
All counselors shall be aware of this policy and commit it to memory. Be advised that should the suspected offender be the Head Instructor, the assistant instructor must place the call. This call can be made during a break or after the camp has ended. Do not make the call where anyone can hear you.
4.4Social Service Referrals
If a child shows signs of having problems of any kind, assistants are expected to notify the Head Instructor. After discussing the problem with the assistant the Head Instructor will decide what the next step is. There may be ongoing observation and documentation of the child. In addition, the director will either call the parents in for a conference or recommend that the child see a specialist.
In the case of suspected child abuse and/or neglect, the director will notify the Department of Social Services immediately. It is the director’s responsibility to notify the parents that a concern has been reported to DSS.
4.5Definitions
Abuse: means the non-accidental commission of any act by a caretaker, which causes or creates a substantial risk of harm or threat of harm to a child’s well being, both physically and emotionally.
Neglect: means failure by a caretaker, either deliberately or through negligence, to take those actions necessary to provide the child with minimally adequate food, clothing, shelter, medical care supervision or other essential care.
Reasonable Cause: means a basis for judgment that rests on specific facts, either directly observed or obtained from reliable sources, and that supports a belief that a particular event took place or a particular condition probably exists.
Reportable condition: means a serious physical or emotional injury resulting from abuse or neglect, or the commission of any act by a caretaker with a child, which constitutes a sexual offense under the criminal laws of the Commonwealth, or the physical dependence of a child upon an addictive drug at birth.
**Any staff member accused of abuse or neglect of any child at the camp shall be immediately removed from contact with the children pending the completion of an investigation by the Office of Child Care Services in the State of Massachusetts.
Section 5
Health Care Policy
Any Camper without complete medical forms cannot participate in the school until such forms are submitted and reviewed by our Health Care Supervisor.
Head Instructors must keep their student records case with them at all times. Do not leave it in the coach’s room. It must be in a quick and convenient location in the event of any emergency: Medical, Fire, Severe Weather or other unexpected events.
A copy of the Health Care Policies is available to Staff and Parents at or maybe requested at the Turcotte office at 800-732-2894.
5.1Health Care Professional:Dr. Mark Nawrocki, MD
15 Powers Road
Andover, MA01810
(978) 749-6662
The Turcotte Stickhandling Head Instructor/Health Care Supervisor is Red Cross certified in CPR and First Aid.
5.2 Storage and Administration of Medication: TurcotteStickhandlingHockeySchool will be responsible for carrying individually prescribed EpiPens and inhalers. Administration protocol will be: Health Care Consultant and/or Health Care Supervisor. If an error occurs in the administration or there is an adverse reaction to the medication, the parents will be notified and 911 will be called for immediate transport to the local hospital (see list below). A daily log of any administered medication will be completed and kept by the Health Care Supervisor.
If the child is in need of medication other than what is listed above during the Hockey camp, arrangements must be made to have a parent or legal guardian available on site to administer medication during the program or the child cannot participate. This is for the absolute safety of the child.
5.3 Emergency Telephone Numbers:
PhillipsAcademy – Lawrence General *(978) 683-4000
PhillipsAcademy – WinchesterHospital*(781) 756-2000
Valley Sports Arena – EmersonHospital *(978) 369-1400
Falmouth Arena – FalmouthHospital *(508) 548-5300
FoxboroughSportsCenter–CaritasNorwoodHospital *(781) 769-2950
New EnglandSportsCenter – MarlboroughHospital*(508)481-5000
Amelia Park Arena –NobleHospital *(413) 568-2811
5.4 Treatment of Serious Injury
1)Do not move the injured until a First Aid certified staff member has made full assessment of the student’s/staff member/parent injury. Depending on the injury, it may be best if the injured stays still on the ice until EMS arrive.
2)Make sure that a staff member stays with the injured at all times. *A staff member must also accompany this student to the hospital.
3)Clear all students, staff, on-lookers, etc… away from the injured.
4)Determine if the injured party is coherent. You can do this by asking questions of the injured that require thought for an answer (such as; their name, if they know where they are, day of the week, etc…).
5)The rule is Better Safe than Sorry. If the injury seems to be traumatic to you (the instructor) or overwhelms you in any way, call 911. Your apprehension in this situation is a detriment to the injured student.
Activate EMS / Call 911 IMMEDIATELY for any of the following situations:
- Broken Bones
- Severe cut (deep laceration/excessive blood loss)
- Any injury that is near a vital organ and/or eyes, head, back, etc…
- Trouble breathing
- Concussion
- Severe vomiting
- Unconsciousness
- Lethargy
- Changes in mental status
- Any sign of skull fracture (indentation or swelling)
6)Administer to the injured until the EMSarrives. (ambulance/paramedics)
7)Have another staff member contact the parents and/or emergency contact person that is listed on our records, immediately. Make sure that this staff member remains calm and informs the called party of all pertinent information and what hospital the injured will be transported to.
8)Assist medical personnel by detailing all pertinent information regarding the accident and injury prior to their arrival.
9)Once the EMS staff has taken complete control of the situation and no longer needs your help you must complete the following:*
a)Make entry in the Medical Log
b)Complete an accident/incident report (front and back) in its entirety
*A copy of the Medical Log and a copy of the accident/incident report must be faxed to the office at (386) 673-2482 and we will in turn fax it to the City Board of Health of the Massachusetts Department of Public Health.
5.5 Treatment of Non-Serious Injury
1)Do not move the injured until a First Aid certified staff member has made full assessment of the student’s/staff member/parent injury.
2)Make sure that a staff member stays with the injured at all times.
3)Clear all students, staff, on lookers, etc… away from the injured.
4)Once the injured has been administered to, they should have a resting period before rejoining the session. You may even want to send the student home.
5)Call the injured’s parent(s) and/or emergency contact to inform them of the minor accident.
6)Complete the following*