TRI-COUNTY E-911 AUTHORITY
P.O. BOX 527
LAKELAND, GEORGIA 31634
DEPARTMENT: E-911 COMMUNICATIONSCENTER
REPORTS TO: AUTHORITY BOARD
GENERAL SUMMARY: Directs the staff unit responsible for the administration and operation of the Tri-County E-911 Center within the guidelines of Federal, State and Local laws, CountyOrdinances, policies and procedures and department regulations. Works with government officials, agencies, employees, vendors, contractors, consultants, attorneys, homeowners, commissioners, and the public to provide administrative emergency response support. The person in this position reports to the Tri-County E-911 Authority on all matters.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Directs the overall planning, operation and administration of the E-911 CommunicationCenter including the development of goals, objectives, priorities, policies, procedures and schedules.
- Manages and directs the activities of the business unit by planning, Organizing, staffing, directing and controlling the staff and other business resources.
- Develops recommended policies and procedures to enhance the delivery of services to the public and the affected departments and presents the recommendations to the authority.
- coordinates all activities to be consistent with goals and objectives of the authority ensuring that all activities successfully comply with established rules and regulations and policies.
- Budget and accounts for all revenue and expenditures for the center.
- Responds to public concerns regarding the delivery of services within the purview of the Center.
EDUCATION: BA/BS degree in Business, Public Administration, Public Safety Communications or Criminal Justice or equivalent combination and education.
EXPERIENCE: 5+ years work related experience in public safety and administration or public administration management.
- Considerable knowledge of principals and practices of administration management, supervision and budgeting.
- Knowledge in the concepts and theories of Public Safety radio systems and management.
- Knowledge in the concepts and concepts and theories of Public Safety Answering Positions and telecommunications.
- Proficiency in applying the principals of negotiating, problem solving and communication.
- Mastery of interpreting governmental regulatory requirements, Federal and State Laws.
- Good communication skills, both oral and written.
- Demonstrated ability to work independently and to supervise others.
- Travel from local office to other distant locations may be required on a regular basis.
- Reside within 30 minutes of center.
- Other duties as assigned.
Sitting at desk with intermittent walking, standing and stooping. Work is performed in office environment.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees to this job.