Treat Spots and Stains on Carpets

Assessment

Treat spots and stains on carpets

Unit standard 13347 / Version 4
Level 3 / Credits 4
Learner information
Your name:
Your workplace:
Your date of birth:
Your national student number (if known):
Declaration

I was told about and understand the assessment requirements.
I have prepared my answers myself.
Any evidence I have provided as my own, I produced myself.
I understand that this assessment may be used for moderation and quality control purposes.
I understand that when I achieve this unit standard my result will be registered with the
New Zealand Qualifications Authority.

I confirm the above declaration: / Yes No / Date:
Assessment result (assessor use only)
Assessment result / Achieved / More evidence required / Date:
Reassessment result / Achieved / More evidence required / Date:
Feedback to the learner:
The requirements have been met to demonstrate competency in this unit standard.
Assessor name:
Assessor number: / Date:

US XXXX version X – Moderation and approved Mmmmm YYYY

Trainee assessment issue X.X – Published Mmm YYYY

To demonstrate competency, you must be able to: / Outcomes / Tasks
determine the nature of spots and stains on carpets. / 1 / 1
conduct a risk assessment of the worksite. / 2 / 2
prepare equipment and spot and stain treatment agents. / 3 / 3
treat identifiable spots and stains. / 4 / 4
treat unidentifiable spots and stains. / 5 / 5
report outcome of spot and stain treatment. / 6 / 6

Instructions

This is a practical assessment and you will be observed doing the tasks by your verifier and/or assessor.
If you need help with this assessment, please contact your assessor.
Once you have completed your assessment, you must read and confirm the declaration on the cover.

Definitions

The trainee is you, the person being assessed. You may also be referred to as the learner, student, candidate or employee in some instances.
The assessor is the person who will assess you.
The verifier is a workplace supervisor, team leader, manager or assessor who understands the assessment, works closely with you and can confirm that you have completed a task competently.
Health care facilities can include aged residential care facilities, dental surgeries, doctors’ surgeries, specialist clinics, general and specialist hospitals.
Industry best practice refers to any enterprise and/or establishment requirements, practices, policy, procedures, methods and protocols which are in accordance with applicable legislation, regulations and New Zealand Standards.
Organisational requirements refers to instructions to staff on policy procedures and methods relating to cleaning in the workplace (including health and safety) and the application of any written procedures which are documented in memo or manual format and are available in the workplace.
A spot is defined as a concentrated substance which sits on the surface of the fabric or material and changes the texture or appearance of that fabric or material.
A stain is defined as foreign material (soil, liquid, etc) on a fabric or material that is not removable by standard cleaning methods. This also includes discolouration occurring in or on a fabric or material or any colour other that the natural colour of the fabric or material (ie. red stain, black stain).
Spotting is defined as the application of chemical cleaning agents with a colour-fast cloth, using a dabbing motion, from the outside edge towards the centre, in order to remove spots and stains.
Sequence of best practice is determined by the procedure for the removal of spots and stains.

Important notes

Competence demonstrated during assessment against this standard must comply with the requirements of:

- Consumers Guarantee Act 1993;

- Employment Relations Act 2000;

- Hazardous Substances and New Organisms Act 1996;

- Health and Safety in Employment Act 1992;

- Resource Management Act 1991;

- AS/NZS 2455.1:2007 Textile floor coverings – Installation practice – General;

- AS/NZS 2455.2:2007 Textile floor coverings – Installation practice – Carpet tiles;

- AS/NZS 3733:1995 Textile floor coverings – Cleaning and maintenance of residential and commercial carpeting;

- CRI Green label –

- S100 Standard and Reference Guide for Professional Carpet Cleaning – 2002 (IICRC Publications);

- ANSI/IICRC S520 Standard and Reference Guide for Professional Mould Remediation – 2008 (IICRC Publications).

Equipment and cleaning agents must be used in accordance with manufacturer’s recommendations

Resources

This is an open book assessment. The following learning resources may be useful when completing this assessment:

learning materials, books, the internet and your workplace’s policies and procedures.

Task 1: Determine the nature of spots and stains on carpets
I observed the trainee identify the carpet fibre as one of the following fibres (or a mix):
wool. / nylon. / olefin/polypropylene.
Verifier comment: / Date achieved:
I observed the trainee select a treatment agent appropriate for the identified fibre.
Verifier comment: / Date achieved:
I observed the trainee use one of the following methods to identify the substance causing the stain:
positive identification by the client.
through reference to AS/NZS 3733:1995, appendix A.
For unidentified stains:
location. / colour. / feel. / pH.
appearance. / age. / odour.
Verifier comment: / Date achieved:
I confirm that this document is valid and authentic. / Date:
Verifier Name: / Position:
Assessor comments (for assessor use only):
Task 1 result: / Achieved / More evidence required
Task 2: Carry out a risk assessment
I observed or have evidence that the trainee:
carried out a risk assessment to identify immediate and secondary risks before carrying out carpet spot cleaning.
informed the client in writing of the risks and recommendations regarding the carpet cleaning.
received written acceptance of the risks from the client prior to carrying out the task.
Verifier comment: / Date achieved:
I confirm that this document is valid and authentic. / Date:
Verifier Name: / Position:
Assessor comments (for assessor use only):
Task 2 result: / Achieved / More evidence required
Task 3: Prepare equipment and spot and stain treatment agents
I observed the trainee select at least six of the following types of equipment in preparation to remove a spot or stain:
spotting kit. / pH paper.
tamping brush. / bone scraper.
duck bill scissors. / spatula.
absorbent towelling. / hot water extraction machine.
Verifier comment: / Date achieved:
I observed the trainee select at least five of the following treatment agents in preparation to remove a spot or stain:
volatile dry solvent. / non-volatile dry solvent.
acid spotter. / alkaline spotter.
oxidising agent. / reducing agent.
enzyme digester. / rust remover.
Verifier comment: / Date achieved:
I observed the trainee:
use appropriate PPE.
use treatment agents in accordance with manufacturer’s recommendations.
Verifier comment: / Date achieved:
Assessor comments (for assessor use only):
Task 3 result: / Achieved / More evidence required
Task 4: Treat identifiable spots and stains
I observed the trainee display appropriate warning signs. At least one of:
signs. / cordons. / barriers.
Verifier comment: / Date achieved:
I observed the trainee minimise the risk of damage to the carpet by applying a treatment agent in an inconspicuous area to test for:
colour bleeding/fastness. / change in pile texture.
Verifier comment: / Date achieved:
I observed the trainee ensure safe conditions for using treatment agents were observed including:
adequate ventilation. / absence of naked flames.
avoidance of inhalation and contact with skin and eyes.
Verifier comment: / Date achieved:
I observed the trainee apply the treatment agents to spots and stains of identifiable origin in accordance with manufacturer’s recommendations.
Verifier comment: / Date achieved:
I observed the trainee pour soiled solutions down the drain (not the storm water drain).
Verifier comment: / Date achieved:
Assessor comments (for assessor use only):
Task 4 result: / Achieved / More evidence required
Task 5: Treat unidentifiable spots and stains
I observed the trainee display appropriate warning signs. At least one of:
signs. / cordons. / barriers.
Verifier comment: / Date achieved:
I observed the trainee minimise the risk of damage to the carpet by applying a treatment agent in an inconspicuous area to test for:
colour bleeding/fastness. / change in pile texture.
Verifier comment: / Date achieved:
I observed the trainee ensure safe conditions for using treatment agents were observed including:
adequate ventilation. / absence of naked flames.
avoidance of inhalation and contact with skin and eyes.
Verifier comment: / Date achieved:
I observed the trainee apply the treatment agents to spots and stains of unidentifiable origin in accordance with manufacturer’s recommendations.
Verifier comment: / Date achieved:
I observed the trainee pour soiled solutions down the drain (not the storm water drain).
Verifier comment: / Date achieved:
Assessor comments (for assessor use only):
Task 5 result: / Achieved / More evidence required
Task 6: Report outcome of spot and stain treatment
I observed or have evidence that the trainee documented and reported the outcome of spot or stain removal to the client including the following information:
source of spots and stains.
unsuccessfully treated spots and stains.
spot and stain prevention.
first aid treatment for carpets when spots and stains occur.
explanation about reoccurrence of some stains and spots.
Verifier comment: / Date achieved:
I observed the trainee secure the premises in accordance with client requirements.
Verifier comment: / Date achieved:
I confirm that this document is valid and authentic. / Date:
Verifier Name: / Position:
Assessor comments (for assessor use only):
13347 practical result: / Achieved / More evidence required

Appeals

If you wish to appeal against the assessment result or process, talk to your assessor. If you are still not satisfied, you can appeal to Careerforce by completing the assessment result appeal form that can be found online at

Feedback

Careerforce regularly reviews our assessment and learning resources. As a user, we would appreciate feedback on how you found it. Feedback can be provided to Careerforce via our online feedback form at or if you would prefer, send us an email to

US 13347 version 4 – Assessment – Treat spots and stains on carpets