Appendix D

FTS2001 USER

AGENCY

TRANSITION PLAN

August 6, 1998

Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.

Revised November 30, 1998

Appendix D

TRANSITION PLAN

Table of Contents

1. PLAN OVERVIEW 1-1

1.1 PLAN PURVIEW 1-1

1.2 GOALS AND OBJECTIVES 1-2

1.3 RELATIONSHIP OF THE TP TO OTHER PLANS 1-3

1.3.1 Relationship to Comprehensive Test Plan (CTP) 1-4

1.3.2 Relationship to Transition Management Plan (TMP) 1-6

1.3.3 Relationship to Transition Interconnection Plan (TIP) 1-8

1.3.4 Relationship to Transition Verification Test Plan 1-9

1.4 COMPLIANCE MATRIX 1-9

2. THE FTS2001 ENVIRONMENT 2-1

2.1 INTRODUCTION 2-1

2.2 KEY TRANSITION RELATIONSHIPS 2-1

2.3 TRANSITION LOCATIONS ANALYSES 2-4

2.4 TRANSITION SERVICE REQUIREMENTS & TRAFFIC 2-7

2.5 MISSION CRITICALITY 2-8

2.6 DEPENDENCIES 2-13

2.6.1 Government Dependencies 2-13

2.6.2 Technical Dependencies 2-14

2.6.3 External Dependencies 2-15

2.7 INTERFACES 2-15

2.7.1 Other Contractors 2-15

2.7.2 SDP Identification Administrator 2-16

3. SPRINT CORPORATE TRANSITION CAPABILITIES 3-1

3.1 SPRINT’S TRANSITION EXPERIENCE 3-1

3.2 SERVICES 3-3

3.3 RESOURCES 3-4

3.3.1 Sprint Organization Structure 3-5

3.3.2 GSD’s Office of Transition Management (OTM) 3-6

3.3.2.1 Network Transition Planning Group of OTM 3-10

3.3.2.2 Network Route Planning Group 3-11

3.3.2.3 Test and Acceptance Function 3-12

3.3.3 Sprint Core Resources 3-13

3.3.4 Nationwide Subcontractors and Resources 3-14

3.4 SUPPORT SYSTEMS 3-15

4. TRANSITION PLANNING AND SCHEDULING 4-1

4.1 OVERVIEW 4-1

4.2 OVERALL REQUIREMENTS 4-2

4.2.1 Transition of FTS2000 Network B Agencies to Sprint’s FTS2001 Services 4-2

4.2.2 Transition of FTS2000 Network A Agencies to Sprint’s FTS2001 Services 4-3

4.3 APPROACH 4-3

4.3.1 Overview 4-3

4.3.2 Transition Management 4-8

4.3.2.1 Sprint’s Transition Director 4-9

4.3.2.2 Sprint Transition Program Managers 4-12

4.3.2.3 Sprint’s Transition Project Manager 4-14

4.3.3 Planning Meetings 4-15

4.3.4 Schedules 4-17

4.3.4.1 Generic Timeframes 4-18

4.3.4.2 Pre-Cutover Period Schedule 4-19

4.3.4.3 Transition Cutover Schedule 4-19

4.3.5 Activities and Tasks 4-20

4.3.5.1 Site Surveys 4-20

4.3.5.2 Site-Specific Cutover Plans 4-22

4.3.5.3 Network and User Inventory Procedures 4-25

4.3.5.3.1 Traffic Data Development 4-25

4.3.5.3.2 Inventory Plan 4-26

4.3.5.3.3 Required Government Resources and Assistance 4-28

4.3.5.4 Access Optimization 4-29

4.4 DATABASE DESCRIPTIONS 4-31

4.4.1 Transition Database 4-32

4.4.2 Migration Database 4-35

4.4.3 Implementation Database 4-37

4.5 DOCUMENTATION AND REPORTS 4-39

5. IMPLEMENTATION – PROVISIONING, INSTALLATION AND CUTOVER 5-1

5.1 OVERVIEW 5-1

5.1.1 Transition Support Resources 5-3

5.1.2 Cutover Operations 5-5

5.2 VOICE SERVICES IMPLEMENTATION 5-5

X

5.3 DATA SERVICES IMPLEMENTATION 5-27

X

5.4 STANDARD IMPLEMENTATION LEAD TIMES 5-48

5.5 OTHER LOGISTICAL ISSUES 5-49

5.5.1 Site Preparation 5-49

5.5.2 Customer Premise Equipment (CPE) 5-49

5.5.3 Network Management Access 5-50

5.5.4 Government Furnished Equipment (GFE) Vendor Coordination 5-50

5.6 SERVICE CUTOVER 5-51

5.6.1 General Cutover Approach 5-51

5.6.2 The Local Government Contact and Local Cutover Committee 5-53

5.6.3 Cutover Procedures 5-55

5.6.4 Cutover Management 5-57

5.6.5 Cutover Database 5-58

5.7 CONFIGURATION MANAGEMENT 5-61

5.8 PARALLEL OPERATIONS 5-61

5.8.1 Direct Dial Capability 5-62

5.8.2 Fallback Procedures 5-62

5.8.3 User Impact 5-64

5.8.4 Numbering Plan Issues 5-65

6. TEST AND ACCEPTANCE 6-1

6.1 INTRODUCTION 6-1

6.2 GENERIC VERIFICATION TEST PLAN 6-1

6.2.1 Testing of Telecommunications Services 6-5

6.2.2 Analog Facilities 6-6

6.2.3 Dedicated Digital Facilities 6-7

6.2.4 Network Compatibility Testing 6-7

6.2.5 DS-1 Interface Testing 6-8

6.2.6 ATM Testing 6-8

6.2.7 Video Acceptance Testing 6-9

6.2.8 Frame Relay Testing 6-10

6.3 USER TRAINING 6-11

6.4 ACCEPTANCE PROCEDURES 6-12

6.5 EMERGENCY PROCEDURES 6-14

6.6 TROUBLE HANDLING AND ESCALATION PROCEDURES 6-15

6.7 CUTOVER/IMPLEMENTATION COMPLETION NOTIFICATION 6-16

7. TRANSITION, MIGRATION AND IMPLEMENTATION RISK ANALYSIS 7-1

7.1 INTRODUCTION 7-1

7.2 RISK AREAS AND MITIGATION APPROACHES 7-2

7.3 APPROACH TO MINIMIZATION OF OPERATIONAL IMPACTS 7-5

7.4 MANAGEMENT APPROACH TO RISK MANAGEMENT 7-5

8. Glossary 8-1


List of Tables

TABLE 1-1: FTS2001 Transition Plan Compliance Matrix 1-9

TABLE 2-1: Transition Team Interface Functions And Procedures 2-3

TABLE 5-2: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of Switched Toll Free Service. 5-13

TABLE 5-3: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of Dedicated VPN/VPN Premiere Service. 5-16

TABLE 5-4: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of Switched VPN/VPN Premiere Service. 5-21

TABLE 5-5: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of Sprint Clarity Service 5-23

TABLE 5-6: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of
Clearline Service. 5-29

TABLE 5-7: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of Frame Relay Service. 5-35

TABLE 5-8: Agency/GSA’s And Sprint’s Roles And Responsibilities For Implementation Of X.25 Service. 5-40

TABLE 5-9: Agency/Gsa’s And Sprint’s Roles And Responsibilities For Implementation Of ATM Service. 5-45

TABLE 6-1: Verification Test Plan(S) Schedule 6-3

TABLE 7-1 FTS2001 Identified Risks And Mitigation Approaches 7-2

Table of Figures

FIGURE 2-1: Transition Relationships 2-2

FIGURE 3-1: Composition Of Sprint GSD’s OTM 3-7

FIGURE 4-3: Sprint Tailors Transition Plans To The Situation Using GSA- Approved Site Plan Templates 4-5

FIGURE 4-4: An Overview Of The Service Delivery Process 4-6

FIGURE 4-5: An Overview Of The Service Delivery Process 4-7

FIGURE 4-6: Sprint’s Transition Process 4-8

FIGURE 4-7: The Relationship Of The Sprint’s Director Of FTS2001 Transition To The Sprint GSD Organization 4-9

FIGURE 4-8: Activities And Critical Milestones 4-18

FIGURE 4-10: User Location Verification Checklist 4-24

FIGURE 4-11: Network Inventory Process

X

FIGURE 5-7: Organization Of The Local Cutover Committee 5-55

FIGURE 6-1: Sample Verification Test Report 6-4

Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 2-AppD-TOC-iv

Revised November 30, 1998