FISHER COLLEGE OF BUSINESS
DEPARTMENT OF MARKETING AND LOGISTICS
COURSE SYLLABUS
Term: Winter 2009
Course TITLE: BUS M&L 780, Logistics Management
TIME: Tuesday and Thursday – 8:30 AM to 10:18 AM / 10:30 AM to 12:18 PM
PLACE: Schoenbaum Hall, 305
Catalog Management of logistics activities and costs including customer service,
Description: inventory, transportation, lot quantity costs, warehousing, and information systems.
INSTRUCTOR: Dr. Michael Knemeyer
Fisher Hall, 548
(614) 292-2507 (office)
(614) 292-0879 (fax)
(937) 532-3036 (cell)
E-mail:
OFFICE HOURS: By appointment.
Required Text: Strategic Logistics Management, Fourth Edition, Stock and Lambert, (2000).
Additional course materials including PowerPoint slides, assignments and outside readings will be available either from Carmen (https://carmen.osu.edu/), Business Source Complete (http://library.ohio-state.edu/screens/databases.html) or as class handouts.
Course To provide an understanding of the key logistics concepts and the
Objective: issues affecting the movement and storage of goods. Particular
emphasis will be placed on providing a broad and general exposure to business logistics. The course will examine how the various logistics activities are related to each other and other functional areas within a business. Finally, the course strives to develop management and control techniques/skills that are critical in the area of logistics.
COURSE The course will be conducted by a combination of lecture, discussion, in-
FORMAT: class exercises, a simulation exercise and case analysis. The lectures will cover the assigned topic, but will not necessarily cover the material as presented in the text. You are expected to attend all classes and to be prepared to discuss and/or apply assigned readings. Students may be called upon by name to discuss assigned topics and concepts. Students will also be expected to actively participate in all team projects.
GRADING: Grades will be based upon performance on the following:
Assignment /Points
Exam 1 / 100Exam 2 / 100
LINKS Simulation / 100
Emerging Topics in Logistics Project / 50
Participation / 50
TOTAL
/ 4001. Exams. Two exams will be given. The exams will consist of questions drawn from the readings, lectures, speakers, presentations, and other class assignments. You are responsible for the material even if it is not emphasized during the lectures. Past experience strongly suggests you will learn much more (and thus perform better) in the class if you have completed the reading assignment prior to class. Exams will be non-cumulative. However, due to the nature of the course and subject matter, the exams might have some comprehensive elements. There will be no make up exams except in extraordinary situations, which require approval before the scheduled exam. Each exam will account for 100 points towards the final grade.
2. Links Simulation. One of the primary learning tools for this course is a web-based business logistics simulation. The objective of this simulation is to gain an understanding of how course concepts affect the operations and performance of a company in a competitive business environment. Student teams will be required to manage a simulated company that directly competes with other teams in the class. Each student team will be required to submit logistics decisions online during six decision periods as listed in the syllabus schedule. Decisions must be submitted by 5 PM on each decision’s due date. It is highly recommended that each team enter their submissions at least one hour before the time deadline each period to protect against delays caused by technical problems. No adjustments will be made in the event of teams being unable to submit due to computer problems. Each student must register at the LINKS website – http://LINKS-simulations.com Student simulation payments will be handled directly through the website. Failure to register will result in a zero for the LINKS portion of the course grade.
In order to share lessons across all members of the class, your team will give a final presentation focusing on your company’s performance to the class during the week of March 5, 2009. The team performance and presentation account for 100 points towards the final grade (75 points for the team performance and 25 points for the presentation). Additional information will be distributed in class regarding the deliverables for this aspect of the course.
3. Emerging Topics in Logistics Project. Each student team will develop a white paper and presentation on an emerging topic in logistics. The objective of this project is to gain an in-depth understanding of an emerging topic of interest in the field of logistics. The teams will be assigned a specific topic on a first-come, first-served basis. The expected deliverables are a short white paper (6 pages or less) and presentation (due on or before February 24, 2009). A grading template will be provided early in the quarter to provide you direction. The executive summary for each of the white papers submitted will be posted on the course Carmen site in order to share learnings across the groups. The presentations will occur on an agreed upon out of class time on or before February 27, 2009. The presentation should be approximately 15 minutes and not involve the use of PowerPoint. The project will account for 50 points (30 for the white paper and 20 for the presentation) towards the final grade.
4. Class Participation. Participation will be based on a combination of factors to include: attendance, preparation for class, frequency of participation, quality of participation, organization, and conciseness. Participation will also consist of in-class and team discussion of projects, and in-class exercise presentations. Students will evaluate their own performance as well as that of the other students on their team with respect to their contribution and performance on the projects. The evaluations will be submitted either electronically or in a sealed envelope. The evaluation must be submitted by the individual student and not by another team member. I will consider all of these potential inputs in the evaluation of class participation that accounts for 50 points towards your final grade.
Assignments You are expected to approach each assignment with the professionalism
and Due Dates: required of you in the business world. This is particularly relevant for your interactions with companies and practitioners as part of fulfilling the requirements of this course. Each assignment is due at the beginning of class but may be submitted any time prior to the due date. A 50% penalty will be assessed for submissions within 24 hours after the assignment is due (one day late). A 100% penalty will be assessed for submissions more than 24 hours after the assignment is due. Correct spelling, grammar, and punctuation are expected and will be considered in the grading of all assignments.
ATTENDANCE Class attendance should be considered mandatory; however, I will not
AND TARDINESS: take attendance daily. I will call on students by name to answer questions, respond to in-class exercises, or to comment on key concepts. Missing these opportunities will result in a reduction in participation points. In-class exercises and participation cannot be made up without a valid medical excuse or bona fide family emergency. If you miss an in-class activity due to tardiness, you will not be able to make up the covered material.
Grading The grading scale is guaranteed. You will receive no less than the grade
Scale: listed within the appropriate interval.
Grade / Numeric Range / Quality PointsA / 368-400 points / 4.0
A- / 360-367 points / 3.7
B+ / 352-359 points / 3.3
B / 328-351 points / 3.0
B- / 320-327 points / 2.7
C+ / 312-319 points / 2.3
C / 288-311 points / 2.0
C- / 280-287 points / 1.7
D+ / 272-279 points / 1.3
D / 240-271 points / 1.0
E / 0-239 points / 0.0
Academic All tests, exercises, and papers are to be your own work. Each
Integrity: team will be held to the same standards as individuals concerning
academic integrity. All tests are to be individual work with no discussion or collaboration with others permitted. In-class assignments may be either individual or group work as directed by the instructor. Students are expected to adhere to the code of conduct as outlined in the university catalog. Any incidents of academic misconduct such as cheating, plagiarism, copying others’ work, etc., will result in zero points being awarded for the assigned work or exam. Breaches of academic integrity may also result in other action being taken by the university.
The Fisher Honor Statement:
As a member of the Fisher College of Business community, I am personally committed to the highest standards of ethical behavior. Honesty and integrity are the foundation from which I will measure my actions. I will hold myself accountable to adhere to these standards. As a leader in the community and business environment, I will pledge to live by these principles and celebrate those who share these ideals.
Americans If you have a disability, as defined by the Americans with Disabilities Act
with (ADA), which requires classroom accommodation or auxiliary aids, please
Disabilities inform me of your needs during the first week of class so that I can take
Act: appropriate action.
COURSE The schedule, policies, and assignments contained in this course syllabus
DISCLAIMER: are subject to change in the event of extenuating circumstances, class progress, or by mutual agreement between the instructor and the students.
Other: All cellular phones and other electronic communication devices are to be turned off during class.
OUTSIDE There are several ways in which you can enhance your experience in the
ACTIVITIES: course. Three options are available for you to earn extra credit in the course. You may only receive credit for fulfilling one of the two options (not both). Successful fulfillment of each option is worth the same maximum extra point allotment (6 points). Your first option is to earn credit by attending up to three (3) regular meetings of the Transportation and Logistics Association (TLA) here on campus or the meetings of the CSCMP Columbus Roundtable. The TLA meets weekly during the quarter. I will announce meeting dates, times, and locations as I become aware of them. You may also reference the TLA website at: http://www.osutla.com. In addition, the Columbus Roundtable of Council of Supply Chain Management Professionals (CSCMP) will be holding events throughout the quarter. CSCMP is the leading professional organization for logistics. For details on their upcoming events you may reference their website at: http://www.columbusroundtable.org/. Each meeting is worth 2 points (you may attend a maximum of 3 meetings for a total of 6 possible points). Make sure to sign-in for each of the TLA meetings you attend – the TLA will provide me attendance lists at the end of the quarter. If you decide to attend a CSCMP meeting, please provide a receipt from CSCMP (there is dinner cost associated with their meetings). The third option is to write a short paper on an instructor assigned topic. The paper should be well-researched and well-written though no longer than 3 pages in length. The deadline for all extra credit submissions is March 12, 2009.
CLASS SCHEDULE:
Note: I may revise this schedule to accommodate class progress, more in-depth focus or discussion where warranted, or to take advantage of guest speakers or tours if the opportunity should arise. We will attempt to stay as close to this schedule as possible.
Date Topic Reading(s) Assignment(s)
January 6: Course Overview/Introduction
8: The Role of Logistics in the Supply
Chain CH 1
13: No Class – Team Formation
15: Developing and Implementing
Customer Service Strategies CH 3
20: LINKS Introduction and Supply Chain
Management Readings 1
22: Logistics Information Management CH 4 Links Decision 1#
27: Inventory Management Concepts CH 6
29: Financial Impact of Inventory CH 5 Links Decision 2
February 3: Managing Materials Flow CH 7
5: Managing Supplier Relationships Readings 2 Links Decision 3
10: EXAM I
12: Transportation Management Concepts CH 8 Links Decision 4
17: Transportation Network Design and
Modeling CH 9
19: Warehouse Management Concepts CH 10 & 11 Links Decision 5
24: Current Logistics Topic Project
Presentations White Paper Due
26: Formulating a Global Logistics
Strategy CH 13 & 14 Links Decision 6
March 3: Reverse Logistics and Logistics
Outsourcing Readings 3
5: LINKS Presentations
10: LINKS Presentations
12: Supply Chain Resiliency Readings 4
16: EXAM II – 8:30 AM Section (7:30 AM – 9:18 AM)
17: EXAM II – 10:30 AM Section (9:30 AM – 11:18 AM)
# Please note that all LINKS Decisions are due at 5 PM on the specified date.
READINGS LIST:
Readings List 1:
Lambert, Douglas M., “An Executive Summary of: Supply Chain Management – Processes, Partnerships, Performance” – class handout
Lee, Hau, THE TRIPLE-A SUPPLY CHAIN,” Harvard Business Review, October 2004, Vol. 82, No. 10, pp. 102-112.
Links Manual: http://www.LINKS-simulations.com/indexvariant.php?variant=SCF
Saffo, Paul, “SIX RULES FOR EFFECTIVE FORECASTING,” Harvard Business Review, July/August 2007, Vol. 85, No. 7/8, pp. 122-131.
Readings List 2:
Liker, Jeffrey and Thomas Y. Choi, “BUILDING DEEP SUPPLIER RELATIONSHIPS,” Harvard Business Review, Vol. 82, No. 12, pp. 104-113.
Lambert, Douglas M. and A. Michael Knemeyer, “WE’RE IN THIS TOGETHER,” Harvard Business Review, Vol. 82, No. 12, pp. 114-122.
Readings List 3:
Mollenkopf, Diane A. and David J. Closs, “THE HIDDEN VALUE IN REVERSE LOGISTICS,” Supply Chain Management Review, July/August 2005, Vol. 9, No. 5, pp.34-43.
Lieb, Robert C. “THE 3PL INDUSTRY: WHERE IT’S BEEN, WHERE IT’S GOING,” Supply Chain Management Review, September 2005, Vol. 9, No. 6, pp. 20-27.
Readings List 4:
Supply Chain and Terrorism: http://ctl.mit.edu/public/sheffi-article.pdf
Elkins, Debra, Robert B. Handfield, Jennifer Blackhurst and Christopher W. Craighead, “18 WAYS TO GUARD AGAINST DISRUPTION,” Supply Chain Management Review, January/February 2005, Vol. 9, No. 1, pp. 46-53.
Christopher, Martin and Helen Peck, “The Five Principles of Supply Chain Resilience,” Logistics Europe, February 2004, pp. 16-21.