To, the Management

To, the Management

Curriculum Vitae

SATHIK ALI

PO BOX 88449, DUBAI, UAE

Mobile No: 050-5751692

To, The Management

Accept this letter as an initial step of my application for the position of Bell Captain that would best suit my qualification and character in your company. I believe that in your company I could develop more as a person and as a professional.

During the past year’s in the hotel industry as a waiter in Taj Palace Hotel Dubai, Bell man in Khaleej Group Dubai and now Bell captain/concierge/transport at Samaya Hotel Deira Dubai.

I have gained valuable experience in all area of Front Office and have displayed my professionalism to the entire satisfaction of my superiors.

Currently I am looking for an opportunity to further my career in a reputed hotel and am confident that I can use my experience valuably. I can assure you that my skills and experience will contribute in a positive way to the growth of the department.

The hotel industry has taught me endurance and ability to contribute to teamwork and a strong sense of responsibility and achievement.

Given the opportunity, I am confident that I will meet all related duties with dedication and expertise necessary to maintain the high standard expected from you and the hotel.

OBJECTIVE:

To contribute to your organization’s success through the use of exceptional customer service, managerial and people skills.

EDUCATION:

  • Bachelor of business administration at annamalai university Tamil Nadu India - 1997
  • Pre-degree from government higher secondary school Tamil Nadu India - 1994
  • Secondary school certificate from government high school Tamil Nadu India - 1992

IT SKILLS:

Highly competent with Windows, MS Office, DOS, Excel, Microsoft FrontPage, Word, PowerPoint, Internet Explorer, Ids, Opera and Fidelio Micros Systems (V 6.20)

EXPERIENCE:

SAMAYA HOTEL DEIRA Concierge / Bell Captain / Transport in-charge

(pre-opening staff) presently employed from Nov 2007.

KHALEEJ GROUP DUBAI Bell manFrom (Aug 2004 To Oct 2006)

TAJ PALACE HOTEL DUBAIWaiterFrom (Aug 2000 To April 2002)

(Pre-opening staff)

DUTIES & RESPONSIBILITIES:

A part from supervising and training the staff.

  • I provide all hotel information, facilities, activities & direction on hotel, city & country to the guest. * Re-confirm airlines ticket,
  • Make all kinds of reservation such as safaris, rent a car, tour packages, Cargo, shipments etc.
  • Handle mails, packages, newspaper, luggage, transportation, an any special request.
  • Complete and submit weekly storeroom requisition.
  • Provide details to accounts of newspaper & magazines issued to various dept. & Guest Rooms.
  • Interact with guests & staff needs & complaints.
  • Handle local & international calls of the guests & admin office.
  • Maintain files such as telephone records, RC, passport, visa copies & business cards of guests.
  • Some time I handle check in & check out of our guest.
  • I park all types of LMV (light motor vehicle)

TRAININGS / CERTIFICATES/Awards

  • Employee of the month for Dec 2008/2009/2012 Samaya Hotel, Rigga al Buttain street, Dubai.
  • Customer care trainings for 2008/2009/2013 *Customer satisfaction traing-2013
  • Hotel product selling * Fire training 2009

PERSONAL DETAILS:

NATIONALITY:INDIAN

PASSPORT NO:M 4032445

DATE OF ISSUE & EXPIRY:08/12/2014 to 07/12/2024

PLACE OF ISSUE:Dubai

DRIVING LICENCE NO:Indian LMV (light motor vehicle)

LANGUAGES KNOWN:

I read, write and speak English, Hindi, Malayalam, Tamil. Understand and spake Aribic

EXTRA CARRICULAR ACTIVITIES:

Listening to music, Football, Cricket, Reading, Cooking, Videogames, Cars, Taking Part in all Youth Events

SKILLS:

  • Team player with Superlative communication and team-building skills.
  • Goal-driven achiever with strong organizational skills, detail orientation.
  • Ability to manage multiple tasks in a pressured environment.
  • Ability to do office management tasks.
  • Create and distribute a variety of reports using Word, Excel or PowerPoint.
  • Knowledge in operating business machines such as Fax, Computer, Scanner, Printer, projector, Photocopier etc...
  • Entrusted to process employee records such as duty schedules, daily and monthly attendance reports for Human Resources Department.

Sincerely yours,

------

SATHIK ALI

Reference will be available upon request

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