Title:Financial Aid Counselor Supervisor’s Title: Director, Financial

FLSA Status:ExemptRole Classification:

Position #Revision/Creation Date: 4/2018

Chief Objective of Position:

To provide coordinate and provide support to students receiving financial aid and assist with the processing of all required documentation for financial assistance programs.

Job Summary:

Responsibilities may include but are not limited to performing a variety of duties associated with the coordination, awarding, disbursement and returning of state, federal and institutional financial aid assistance programs.

Required Qualifications:

Excellent organizational skills; proficient in MS Office products and ability to learn other software programs; detail orientated, accurate with ability to prioritize information in a timely manner; strong communication skills; written, oral, active listening and interpersonal skills; work effectively in team situations, demonstrate computational ability, ability to work on several tasks at a time; ability to respond effectively in a variety of situations.

Preferred/Desirable Qualifications:

Prior financial aid experience is preferred

Education/experience:

Bachelor's Degree with a minimum of one year of experience in student financial aid, student personnel, or related area in a post-secondary institution.

Description of Job Task/Responsibility:

Typical Essential Functions include but are not limited to the following:

  • Provide information to students regarding financial aid program requirements and procedures.
  • Evaluate documented financial need.
  • Accept financial aid applications, forms; review for completeness, accuracy; verify information reported on student applications to determine eligibility for awards; screen applications; review student folders, transcripts, test scores, and process.
  • Demonstrate integrity, ethical behavior in working with confidential information and maintain a high level of confidentiality.
  • Interpret, apply and comply with federal, state and institutional regulations governing student financial aid; maintain current working knowledge of guidelines/regulations related to financial aid.
  • Maintain a close working relationship with Enrollment Services, the Bursar's Office, Registrar's Office, and other university personnel.
  • Participate in all FA meetings and events as assigned.
  • Respond to all inquiries within 24 hours.
  • Provide exemplary customer service by going the extra mile for the customer.
  • Performs other duties as assigned.

Financial Aid Counselor- cont”

Work Environment:Thorough understanding of and commitment to the goals and responsibilities of the centralized career services concept. Nationwide professional contacts in both the university and employment sectors. Demonstrated public relations/marketing abilities to be used on behalf of the university as a whole and career services specifically.

Position Type/Expected Hours of Work: Financial Aid Counselor Position/Salary

(40 hours or more weekly)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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To Apply:

Email cover letter of interest, resume, and list of three professional references that includes names and contact information to: . Must reference Financial Aid Counselor in the subject line of your email.

Supplemental Information:

The employment process will consist of the completion of an application, background check, reference checks, and interview.

Review of application materials will begin ASAP and will continue until the position is filled.

Florida Memorial University is an Equal Employment Opportunity Employer.

Job descriptions are not intended, and should not be construed to be an exhaustive lists of all responsibilities, skills, and efforts or working conditions associated with a job. Management reserves the right to revise duties as needed.