TIAGO BRAGA DE OLIVEIRA

16 Goodwin St, Blackburn, 3130 || 9878 9353 (H) || 0466 650 487 ||

EDUCATION AND TRAINING

Tertiary – Bachelor of Fine Arts, Universidade Federal do Espirito Santo – Brazil (incomplete)

High School Certificate – Colegio Santo Antonio – Brazil, completed 2001

Responsible Service of Alcohol – Completed on the 7th of August 2011

Food Safety Handling – Completed on the 26th of September 2011

Barista Course – Completed on the 27th of September 2011

EMPLOYMENT HISTORY

RESTAURANT WAITER/BARTENDER Dec 2011 – currently employed

Pancake Parlour Eastland, Ringwood

  • Provide a high level of customer service by promptly greeting customers, taking their orders and attending to them throughout their dining experience.
  • Suggestive selling of specials and upselling of drinks to meet targets.
  • Memorise menu items and prices.
  • Communicate effectively with other bar staff, and operate with good time management skills, to ensure all components of an order are completed at the same time.
  • Work as a team with my colleagues by assisting them clean their tables and deliver food to their areas when they are busy.
  • Operate a cash register, eftpos machine and handle cash.

SOCCER REFEREE Mar 2011 – currently employed

Football Federation Victoria

  • Learn the laws of the game, and keep up to date with changes
  • Quickly make decisions with conviction and communicate these decisions effectively.
  • Remain impartial and referee without bias.
  • Maintain focus and attention to detail to ensure all decisions are correct and nothing in missed.
  • Defuse disputes and conflicts and create reports following incidents
  • Be resistant to criticism targeted at me by both players and spectators.
  • Work as a team with other referees.

KITCHEN HAND AND PIZZA MAKER Jul 2011 – Dec 2011

La Porchetta, Croydon

  • Worked autonomously and in a timely manner to clean a high volume of dishes.
  • Took directions given by the chef and assisted with basic food preparation.
  • Quickly promoted to pizza maker.
  • Required to learn toppings for each pizza type to ensure orders were prepared in a timely manner.

FURNITURE REMOVALIST Mar 2011 – Jul 2011

Mini Movers, Croydon

  • AnalysedMelways to work out the safest and quickest routes and provided navigational assistance to the truck driver.
  • Communicated with customers to understand their requirements.
  • Clear communication and team work with colleagues while following correct procedures to ensure personal safety and avoid damages to customers’ property when moving items.

CENCUS AGENT (3 month contract) Jun 2010 – Aug 2010 (3 month contract)

Brazilian Institue of Geography and Statistics, Brazil

  • Obtained position after an extensive examination and interview process.
  • Worked with little supervision
  • Completed designated work within strict timeframes.
  • Conducted interviews with residents to gather information, data and statistics.

LABOURER AND TEMPLATOR May 2007 – Jan 2010

Discover Marble and Granite, United States

  • General cleaning duties to maintain a safe and neat workshop.
  • Clear communication and teamwork with other employees to ensure heavy pieces of marble were moved and carried correctly.
  • Operated a forklift (however have not obtained any qualification for this)
  • Promoted to Templator after 8 months employment.
  • Worked independently
  • Communicated with customers to ensure their needs were understood
  • Manufactured a template based on measurements taken at the customers house. This template would be used to cut the piece of stone which would eventually be installed.
REFEREES

MARIA KNAPMAN

Company: Pancake Parlour

Position: Restaurant Manager

Phone:0425 545 123

JACQUI WOODS

Company: Pancake Parlour

Position: Supervisor

Phone: 0418 557 528

LAURY CANTAO

Company: Discover Marble and Granite (USA)

Position: General Manager

Email:

Phone: 0011 1 239 479 5060