[Customer name] Systems Assurance Documentation Thunder 9500

Customer Physical Requirements Survey: / Comments:
Are there any special access required, special access or deliver requirements, unpacking restrictions, elevators,etc… / ¨ Yes / ¨ No
Have the raised floor cutout arrangements been made?
See Appendix CO for floor cutout diagrams / ¨ Yes / ¨ No
Have the HVAC requirements been reviewed? / ¨ Yes / ¨ No
For rack-mount 9500s, will its height fit through install routes doorways (It's a tall Rack, 38 EIA Units)? / ¨ Yes / ¨ No
Has the equipment location/arrangement been planned and diagrammed? / ¨ Yes / ¨ No
Hi-Track FTP and/or phone line available? / ¨ Yes / ¨ No
Has the Customer supplied the RM / Hi-Track PC / ¨ Yes / ¨ No
Are the proper numbers of host attachment cables available or on order (SCSI or Fiber-Optic cables)? / ¨ Yes / ¨ No
9500V Electrical Requirements: (See 9500V Environmentals table and Apendix AC for Details)
What type of 9500V installation is this? / ¨ 120VAC (Thunder 953x only) / ¨ 220VAC
Has the customer been provided with electrical requirements? Requirements for Dual PDUs, Redundant considerations, etc… / ¨ Yes / ¨ No
Locate and identify 9500V power source(s)? / ¨ Yes / ¨ No
Has the customer provided the proper number of receptacles? / ¨ Yes / ¨ No
Is the “1U” 5 min Additional Battery Unit (ABU) going to be used? / ¨ Yes / ¨ No
UPS Integration Kit Option for Thunder 9500V / ¨ Yes / ¨ No
1 / Thunder 9500V Model / Features / Description/Requirement/Yes/No/Comments /
1a / Model Type:
¨ 9531V (358GB, 1 Interface, 1GB Cache)
¨ 9532V (654GB, 2 Interface, 2GB Cache)
¨ 9533V (931GB, 2 Interfaces, 2GB Cache)
¨ 9570V (72GB~33TB, 4 Interfaces, 4GB Cache)
¨ 9580V (8 FC 2Gb, 8GB Cache -DF-F600-F1HH)
¨ 9585V (8 FC 2Gb, 16GB Cache- DF-F600-F2HH) / Number of 2Gb Auto Speed Fiber Interfaces:
¨ (1) Interface (9531V, 9570V, 9580V)
¨ (2) Interfaces (9532V, 9533V, 9570V, 9580V)
¨ (4) Interfaces (9570V,9580V, 9585V only)
¨ (8) Interfaces (9580V, 9585V only)
1b / Controller Cache (per controller):
¨ 512MB (512MB SIMM)
¨ 1280MB (Mixed) / Note: Dual controllers; Each must be the same size of cache.
¨ 768MB (Mixed)
¨ 1536MB (Mixed) / ¨ 1024MB (1024MB SIMM)
¨ 2048MB (1024MB SIMM)
¨ 4096MB (1024MB SIMM)
A custom rack enclosure that can be used to house the 9570V rack-mount units, must be (45?) EIA units in height for a maximum configuration. (MAX 9570V = 1-RK and 14-RKAs would require two HDS racks). Reference HDS document “MK-91DF567” for additional details on third party racks.
1c / Rack Information:
¨ Third Party (Cust. Supplied) / ¨ Old style HDS U6 Rack
@ 300lb. / ¨ Current style HDS Rittal Rack
@ 300lb.
Note: The HDS Rack can support 1-RK and up to 12 RKAs. To go up to the maximum of 14 RKAs would require two HDS racks. The HDS rack is 42 EIA units in height, has anti-tip device in front and matching mounted sheet-steel covers.
Reference HDS document “MK-90DF530-2” for additional details. Two racks would also require the 5Meter 2Gb ENC cable kit.
¨ Third Party Supplied Rack
§  Each RK = 3 EIA Units
§  Each RKA = 3 EIA Units / RKs ______
RKAs + ______
Total EIA Units needed = ______(Max=45 EIA units)
1d / 9570V Rack Mount Total Weight
¨ Base RK = < 97 lbs.
¨ For Each RKA =< 92 lbs. [1 ~ 14] / Total Weight (lbs.) = ______+ RACK(S)
The maximum configuration of the 9570V disk array includes one RK unit and up to 14 RKA units.
The maximum configuration of the 9585V disk array includes one RKH unit and up to 30 RKA units.
The total weight of the subsystem in this configuration is 657 kg (1,385 lbs. + Rack(s)
2 / 95xxV Raid and Disk Configuration: (Includes both FC and SATA Intermix Options)
2a / Number of 9570V FC RKA expansion modules (0-14)?
Number of 958xV FC RKA expansion modules (1-30)?
Number of 95xx SATA RKAAT expansion modules (0-14 for 9570V) or (0-28 for 9585V)?
Note: To expand between storage racks you will need to order 5 Meter ENC cable kit(s) - (DF-F600-K5BUP).
2b / Total Number of 9570V HDDs (3-224) including spare(s)? ______(Max of 15 HDDs per RKx
Total Number of 958xV HDDs (5-449) including spare(s)? ______(Max of 15 HDDs per RKx)
Total Number of 9570V SATA HDDs (0-210) including spare(s)? ______(Max of 15 per RKAAT)
Total Number of 9585V SATA HDDs (0-420) including spare(s)? ______(Max of 15 per RKAAT)
958xV - Fibre Channel: up to 64TB raw capacity with up to 449 hard disk drives.
-  SATA Intermix: up to 107TB capacity with up to 29 Fibre Channel hard disk drives and up to 420 SATA disk drives.
9570V - Fibre Channel: up to 32TB raw fibre capacity with up to 224 hard disk drives. SATA Intermix: up to 54TB
capacity with up to 14 Fibre Channel hard disk drives and up to 210 SATA disk drives
2c / Number of “Hot Spares” (9531, 9532, 9533=1) or (9570=1-15) or (958x=1-30) HDDs? ______
·  Note: A drive will copy to a spare as long as it’s of the same RPM & at least as large in capacity.
·  *** Spare drive(s) must be the size of largest data drive in subsystem. ***
·  Since RAID groups must be made up of consecutive disks, spare disks must not be placed between two disks that are in the same RAID group.
·  FC HDDs must spare to a FC spare and SATA HDDs must spare a SATA spare.
·  Recommended one SATA hot spare HDD or greater per RKAAT enclosure.
2d / RAID
TYPE / ¨ 9531V (Max HDD=5 (RAID5 only) (3D+1P), 1 Hot spare)
¨ 9532V (Max HDD=9 (RAID5 only) 2*(3D+1P), 1 Hot spare)
¨ 9533V (Max HDD=13 (RAID5 only) 2*(5D+1P), 1 Hot spare)
¨ 9570V (Max HDD=224 (RAID 5, 0+1, 1 and striping 0 combinations allowed)
(15 global spares allowed) (2D~15D+1P RAID5 support)
¨ 958xV (Max HDD=449 (RAID 5, 0+1, 1 and striping 0 combinations allowed)
(30 global spares allowed) (2D~15D+1P RAID5 support)
* SATA = Recommended no greater than 6D+1P in RAID5 configurations.
2e / RAID
GROUPS / ¨ 9531V - Max 1 Array Group, Max 256 LUNs
¨ 9532V - Max 2 Array Groups, Max 256 LUNs
¨ 9533V - Max 2 Array Groups, Max 256 LUNs
¨ 9570V - Max 45 Array Groups, Max 512 LUNs
¨ 958xV - Max 90 Array Groups, Max 2048 LUNs
2f / HDD
Drive Types: / ¨ (DF-F600-AEH36-S) - 36GB 15K PRM
¨ (DF-F600-AEF72-S) - 72GB 10K RPM
¨ (DF-F600-AEH72-S) - 72GB 15K PRM
¨ (DF-F600-AEF146-S) - 146GB 10K RPM
¨ (DF-F600-AEF300) - 300GB 10K RPM
¨ (DF-F600-ATE250) - 250GB 7200 RPM SATA HDD (9570V, 9580V Only)
¨ (DF-F600-ATE400) - 400GB 7200 RPM SATA HDD (9570V, 9580V Only)
·  Note: It is not recommended to intermix different rpm HDDs due to performance considerations; also no mixing of drive capacity within the same RAID group.
3 / Open System Host Requirements: (Check HiFire for latest Host and Failover options)
3a / Type of Open Host System(s) / (Server Model xxx) / OS Versions:
¨ IBM AIX 5.2 (32 & 64 bit)
¨ SGI IRIX 6.5 15f
¨ HP-UX 10.20, 11.0, 11.i
¨ HP Tru64 UNIX 5.1
¨ Novell Netware 5.1 / 6.0
¨ SUN Solaris 2.7, 8, 9
¨ Windows NT 4.0
¨ Windows 2000
¨ Windows 2003 (32 & 64 bit)
¨ Red Hat Linux 7.2, 7.3
¨ SuSE Linux
¨ Turbolinux
3b / Host Cluster Information: / Host
Failover / Version: / Path
Failover / Version: / Note: Max number of cluster members or Hosts is 128 per port.
¨ HP-UX (11.x) / ¨ MC/SG / ¨ Altlink
¨ Solaris (2.6, 7, 8, 9) / ¨ VCS / ¨ VxVM-DMP
¨ AIX (4.3.3, 5.1) / ¨ HACMP / ¨ HDLM 4.x
¨ WinNT (4.0) / ¨ MCSC / ¨ HDLM 5.0x
¨ Windows 2000 / 2003 / ¨ MCSC / ¨ HDLM 5.1x
¨ Netware Cluster Server (5.1) / ¨ / ¨ HDLM 5.2x
¨ HP Tru64 UNIX (5.1) / ¨ / ¨ Qlogic/Novell?
¨ SGI IRIX (6.5, 15f) / ¨ / ¨
¨ Red Hat Linux (7.2, 7.3) / ¨ / ¨
¨ SuSE Linux / ¨ / ¨
¨ Turbo Linux / ¨ / ¨
Be sure to check latest 9500V FAR at http://channelone.hds.com
4 / 9500 Fibre Channel (FC) Configuration (Check HiFire for latest HBA support)
4a / Brand and type of HBA adapter on the host? Which Host.
¨ JNI FCE-6460
¨ Qlogic QLA2340
¨ Emulex LP8000
¨ Emulex LP9802
¨ IBM 6227 (1Gb)
¨ IBM 6228 (2Gb)
¨ SUN HBA
¨ Other
4b / Are you planning to do SAN Boot? / ¨ Yes ¨ No Describe:______
4c / Type of SAN Switches used:
¨ Brocade 3252 (8-port fabric switch) HDS Part #: HD-3252-0011-B
Brocade SilkWorm 3252 8-port SAN switch for SMB which includes the EZ-Switch Setup Wizard and a free SAN Education CD / Qty: ______
¨ McData Sphereon 4500 (8-24 port fabric switch) HDS Part #: ES-4500-08-HDS
McDATA Sphereon 4500 SAN fabric switch which allows SMB customers to start with a low-cost 8-port switch but also delivers the ability to scale up to 24 ports as business needs change. / Qty: ______
¨ Other SAN switch, Model:______ / Qty: ______
4d / Number of ports per switch used?
4e / Notes:
5 / 9500V Software Features:
5a / Storage Area Management Suite:
¨ Hitachi HiCommand Device Manager 4.0 (HDvM)
¨ Hitachi HiCommand Storage Services Manager 3.6x (HSSM)
¨ Hitachi Storage Tuning Manager 4.0 (HTvM)
¨ Hitachi Resource Manager 9500V (DAMP 10.10)
(RM 9500V Includes)
ü  SNMP Agent
ü  Java Agent
ü  Password Protection Feature
ü  LUN Manager / LUN Expansion
ü  Hitachi SANtinel™
ü  Hitachi FlashAccess™ (N/A on 9531V)
¨ Hitachi Performance monitor for 9500V series.
5b / Business Continuity Suite:
¨ Hitachi TrueCopyä 9500V (N/A on 9531V,9532V or 9533V)
¨ Hitachi ShadowImage 9500V (N/A on 9531V)
¨ Hitachi Quick Shadow 9500V
¨ Hitachi Dynamic Link Manager 9500V

ü  HDLM [AIX, HPUX, Solaris, Linux, Windows]
¨ Hi-Track 9500V (DF_HiTrack 2.9)
¨ Data Retention Utility (formerly LDEV Guard) for 9500V
5c / 9500V Controller IP Networking
Select type of IP networking used:
¨ DHCP assigned.
¨ Static Addressing (fill in info) / Controller-0 IP Address: ______Mask:______
Controller-1 IP Address: ______Mask:______
Gateway Address: ______Speed: 10/100/1000:______

9531V Raid Group Table (Fixed)

RK / RG0
(RAID5) 3+1 / SP / No-HDDs / Battery
HDD # / 0 / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14

9532V Raid Group Table (Fixed)

RK / RG0
(RAID5) 3+1 / RG1
(RAID5) 3+1 / SP / No-HDDs / Battery
HDD # / 0 / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14

9533V Raid Group Table (Fixed)

RK / RG0
(RAID5) 5+1 / RG1
(RAID5) 5+1 / SP / N/A / Battery
HDD # / 0 / 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10 / 11 / 12 / 13 / 14

(6) Raid Group and LUN Configurations
RAID Group # / Lun Numbers / LUN Size / Assigned
Controller (0,1) / Raid Level
(0, 1, 5, 0+1 )
The best practice for the base 9500V, the first 5 HDD’s should be isolated in their own RAID group (e.g. 4+1) and to not include this RAID group in any parity groups for the array. Failure to follow these guidelines will result in the reduced capacity across the entire RAID group or across the entire parity group.

RAIDA= RAID0+1 RAID0= Striping RAID0

Prior to install verify Microcode and DAMP/RM 9500 version level for feature support

(7) Host Port and LUN Configurations
9500 Port ID / Host group # / name / Host
Type / HBA/ WWPN / 9500 LDEV Numbers / Host LUN Numbers

HBA’s* - List the total number of HBA installed for each host.

Detailed Diagram of Configuration including cable lengths (Test or Production):

Example:

Notes:

Please attach any additional configuration information.

Fibre Channel Installation Diagram - (Use Visio if possible)

Appendix CO

Rack mount Thunder 9500V service access and Floor Cutout diagrams:

Appendix A

HDS Service Offerings:

Week Day Basic (included in first
year of 3 year Limited Parts Warranty) / Standard / Premium
9 am to 5 pm (M-F, US/AP, Europe) / 24x7
24x7 / 24x7
24x7
Target Response: Next Business Day** / Target Response: 4 hours* / Target Response: 2 hours*
Telephone Support
Hi-Track
Corrective Maintenance (repairs)
Engineering change
Spares support
Preventive Maintenance
Concurrent Maintenance / Telephone Support
Hi-Track
Corrective Maintenance (repairs) Engineering change
Spares support
9 am to 5 pm (M-F, US/AP, Europe)
Engineering change
Preventive Maintenance
Concurrent Maintenance / Telephone Support
Hi-Track
Corrective Maintenance (repairs) Engineering change
Spares support
Preventive Maintenance
Concurrent Maintenance

Note: *=Within 50 miles or 80km of a Hitachi Data Systems Service Center.
Note: **= Within 100 miles of a Hitachi Data Systems Service Center. EMEA is limited to 50 miles or 80km for all service levels.
Note: - HDS will support outside of these distance ranges at the discretion of CS&S management at an additional charge.


APPENDIX AC

9500 Power Reference Charts:

*