MOL Consolidation Service LimitedRevision Date:March 28, 2017
Standard Operating Procedurefor
Amer Sports Japan (Wilson Japan)Page 1 of 37
Standard Operating Procedure
OriginOcean Consolidation Services
Amer Sports Japan
(Wilson and Precor Division)
Table of Contents
UPDATE HISTORY
Section 0:List of Changes to SOP
account profile
Section 1:General Information
PURCHASE ORDER
Section 2:Customer Purchase Order
booking & receiving
Section 3:Pre Booking
Section 4:Booking
Section 5:Cargo Receiving
Section 6:CY/CY Shipper Load Containers
load planning & bl
Section 7:Container Load Planning
Section 9:Shipping Instruction and Carrier Bill Of Lading
documentation
Section 10:Document Collection, FCR Issuance & Delayed Document
Section 11:Document Dispatching
information
Section 14:Sailing Advice, EDI & Manifest Transmission
Section 15:Information Systems
billing
Section 16:Invoicing
claims
Section 17:Claims Policy & Procedure
exhibits
Exhibit 1:FCR
Exhibit 2:FCR Terms & Conditions
Exhibit 3:Carrier Allocation
Exhibit 5:MOL Consolidation Shipping Order (S/O)
Exhibit 6:Daily Discrepancy Report
Exhibit 7:Holding Cargo Advice
Exhibit 8:20’ or Light Container Approval Request
Exhibit 9:Light Container After Shipment Advice
Exhibit 10:Delay Document Notice
Exhibit 11:Document Transmittal Advice
Exhibit 12:Document Dispatch Advice
Exhibit 13:Container Manifest
Exhibit 14:Amer Sports Contact List
Exhibit 15:Amer Sports Japan - Service Provider Contact List
Exhibit 16:MOL Consolidation Origin Office Contact List
Exhibit 17:MOL Consolidation Warehouse Contact List
Exhibit 19: Carrier’s Destination Contact List
** Exhibit 8, 9 and 10 shall only be included ONLY IF it is specifically requested by customer **
UPDATE HISTORY
Section 0:List of Changes to SOP
Date(mm/dd/yy) / Division / Item be Changed / Requested By
8/3/07 / ALL / DRAFT / Justine
9/9/07 / Various / Updated with info from email dated
21/9/07 / Various / Updated after the discussion with AMER Japan / Miyata
24/10/07 / Various / Updated after the discussion with AMER Japan / Miyata
01/11/07 / Sect 4 and others / Shipment window/contact person changes (Ms.Yoshida →Mr.Nakahata)/email domain for MAER Japan changed / Miyata
12/11/07 / 4.4, 11.1/11.2, 16.1/16.5, Exhibit 20 / Defining the timing of documents dispatch, adding carrier’s contact at the destination / Miyata
7/12/07 / Exhibit 16 / Added Ms. Vanessa of OCB HK contact / Miyata
7/12/07 / Exhibit 16 / Amend Ms. Vanessa’s info/added phone # / Miyata
10/1/08 / 4.4,
Sect 16,
Exhibit 20 / LCL part is added (handled by KWE) / Miyata
23/1/08 / 1.2, 9.1, Exhibit 14 / Email address change for Ms.Suzuki/B/L to be issued per vendor / Ms.Suzuki
12/3/08 / 11.2 / Document dispatching – added FCR copy / Ms. Baba (MOL-J)&Uni-x
7/29/08 / 1.2, Exhibit 14 & various / Add “Ms.Terumi Osone” as sending list in AMER Japan / Ms. Suzuki
5/12/09 / 1.2, Exhibit 14, 15, 16, 20 & various / - Replace “Ms.Terumi Osone” with “Ms. Chiharu Fuchimoto” in AMER Japan
- PIC changes in MCS/KWE
- Email address domain change in MCS / Miyata
3/25/2010 / 1.5, 9.1, 11.2, 16.1-2 / Update Broker’s Name as International Express / Ms Suzuki
8/9/10 / 1.1
1.2 & Various / Office address & Phone # (Effective : November 1, 2012)
Removed Takahashi, Fuchimoto & Suzuki and add Ogura Masahiro & Yasuko Tanaka / Miyata Nobu
8/18/11 / Various / Update Office Address and consignment / Miyata Nobu
9/24/12 / Various / Removed Miyata Nobu and replaced as Mamoru Takahara / Ogura, Masahiro
11/1/12 / 1.2
1.5 & 9.1 / Removed Yasuko Tanaka
Update Broker details / Ogura, Masahiro
8/18/13 / 1.1.1
1.5
9.1 / Add the brand under Amer Sport Japan (Wilson Japan SOP)
Update Broker details
Consignment details for Wilson and Precor (Ocean & Air)
) / Dorthy
Ogura Masahiro
2/12/2014 / Various
1.4 / Removed Yasuo Tanaka ＆Mamoru Takahara
Daily operation contact : Ogura Masahiro
Additional origin: China, SE Asia & India Sub / Ogura Masahiro
5/22/2014 / 1.2 / Update Mr. Ogura Masahiro email address as / Ogura Masahiro
7/3/2014 / 1.6 / Added MCS Customer Service Manger’s details / Justine Brown
9/1/2014 / 1.1 & 9.1 / Address change
Consignee address change / Ogura Masahiro
3/4/2015 / 1.5
9.1
2.4,3.2,4.6-7,4.11,5.8,7.10,11.6 / Broker details change
Consignment Notify party change
Added Natsuko Kanayama as copy holder / Ogura Masahiro
7/24/2015 / 1.2.2.4.3.2.4.4.4.11.5.8.5.7.7.10.11.7 / Added Hiroki Hosoya as copy holder for all communication / Fuyuki Ogawa
8/30/2015 / 1.6 / Removed Barbara Zeto
9/16/2015 / Exhibit 15
Exhibit 17
Exhibit 20 / Update MCS Contact
Update MCS HKG CFS details
Removed Fuyuki Ogawa and replace as Toshikazu.Fujimoto
(effective Sept 24, 2015) / Dorthy Wong
Fuyuki Ogawa
1/5/2016 / Various and Exhibit 14
9.1 / Amer Sport Japan Contact
Notify Party / Ogura Masahiro
1/9/2016 / Exhibit 3 / Update MOL contract number US00024FA / Dorthy Wong
3/28/17 / Exhibit 16 / MCS Origin Ctc change / Dorthy Wong
account profile
Section 1:General Information
1.1Consignee Home Office (StarLink code: 6360)
Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722
1.1.1: Divisions (StarLink code: 6360)
Wilson
Precor
1.2Program Administrator
Amer Sports Japan
Mr. Nakahata Kazuya
Mr. Masahiro Ogura
TEL: +81-3-6831-2708
FAX: +81-3-6831-2722
(TO)
(Copy all communication)
(CC)
1.3Place of Delivery
- Tokyo
- Osaka
- Kobe
- Nagoya
1.4Countries of Origin
- Hong Kong
- China
- S.E. Asia & India Sub
1.5Customs House Broker/Agent:
Destination / Ocean / AirNagoya / Mitsubishi Logistics Corporation
3-16-22, Meieki, Nakamura-Ku, Nagoya
450-8691 Japan
TEL : 052-565-5566
FAX : 052-565-5577
Ctc: Mr. Shinkuma
Ms. Ogawa
/ Mitsubishi Logistics Corporation (Nagoya Air Branch)
AFS Cargo Terminal Bldg no. 301
3-15-2 Centrair, Tokoname-shi, Aichi 479-0881 Japan.
Attn: Mr. Ido
Ms.Nakao
Phone # : 81-569-38-2222
Tokyo / Mitsubishi Logistics Corporation
3-16-22, Meieki, Nakamura-Ku, Nagoya,
450-8691 JAPAN
TEL : 052-565-5566
FAX : 052-565-5577
Ctc: Mr.OKOSHI() / Unitrans Ltd.
Nikko kamotsu building, 2139-1, Azaamanamino,
Komaino,Narita, Chiba
TEL：0476-32-9161
FAX：0476-32-9164
Ctc: Mr.YAGI()
1.6MOL Consolidation Service Ltd. Offices
- USA Atlanta, GA Office
Ms Justine Brown – Regional Customer Services Manager
Address:2727 Paces Ferry Road
Building 2 – Suite 1680
Atlanta, GA 30339
Telephone: (770) 738-5485
Fax:(770) 738-5479
Email: or
Ms Sugen Mendez – Customer Service Manger
Address :160 Fieldcrest Avenue
Edison, NJ 08818
Telephone:(201) 362-2801
Email: or
PURCHASE ORDER
Section 2:Customer Purchase Order
2.1EDI PO to MCSYESin format of:UN/EDIFACT
from:Amer Sports Japan office
via:Internet in XML format
2.2PO hardcopy to MCS?NO
2.3MOL Consolidation(MCS) monitors PO base on the ship window date (as per PO)
If missing PO from MOL Consolidation system, send ‘Missing PO Email Advice’ (Exhibit 4) to Amer Sports Japan officeAmer Sport Japan by Divisions (Pls refer Exhibit 14) for instruction.
2.4Allow direct PO input if missing PO?NO. Revised PO will be provided by Amer Sports Japan
2.5Any amendments to purchase orders by Amer Sports Japan office will be automatically uploaded to StarLink on a daily basis unless the booking has already been made in which case Amer Sports Japan office will e-mail the MOL Consolidation to manually adjust StarLink to be made within 1 working day.
booking & receiving
Section 3:Pre Booking
3.1MOL Consolidation will pre-book with consignee’s designated carriers for spaces/equipment needed according to volume projection in reference to PO information, shipper’s information and last shipment.
3.2Ocean Carriers Allocation
Book spaces/equipment with Amer Sports Japan office designated carriers as per Exhibit 3. For any local operating reason if MOL Consolidation is unable to comply with the allocation, send email notice to Amer Sport Japan by Divisions(Pls refer Exhibit 14)
Section 4:Booking
4.1Shipper will place booking, via email attachment or by fax, to MOL Consolidation at least 10 days prior to the CY closing date of target vessel/voyage. Shipper is required to use MOL Consolidation standard Shipping Order (S/O) (Exhibit 5) to place booking with MOL Consolidation.
4.2Upon receipt of the booking the MOL Consolidation Origin office will check the booking to confirm it contains the below listed information. If it does not then they will not issue the booking reference to the vendor but contact the vendor to advise what is missing and request the full information.
- Vendor Name & Contact Details
- Consignee Name & Address
- Purchase Order Number
- Item Number(s)
- Number of cartons per item
- Number of pieces per item
- Weight per item
- CBM per item
- Available date or intended vessel & voyage number (first leg)
- Port of Discharge/place of Delivery
- Intended delivery date to CFS (not applicable for FCL booking)
4.3If vendors regularly do not supply the correct information at the time of booking, MOL Consolidation origin office will contact Amer Sports Japan Office.
Upon receipt of a booking from the vendor, the MOL Consolidation origin office will check each purchase order and item in StarLink to confirm, and send a booking advice to Amer Sport Japan by Divisions (Pls refer Exhibit 14)with possible vessel schedule, cc to CHB and Carrier’s destination contact (both FCL/LCL), within Thursday (FCL only, under current vessel schedule as of Nov 2007). Upon confirmation, MOL Consolidation origin is to ship on next immediate available vessel whenever possible (see 7.1.).
ESD:Early Ship Date
LSD:Last Ship Date
Allowing ConditionsException Handling
4.4Early Shipments – N/A (7 days prior to ESD) Send approval request(Exhibit 6)1
4.5Late Shipments – N/A (anything outside shipping window) Send approval request (Exhibit 6)1
4.6Over/Short Shipments? Within +/-5% of Item ordered qty Send approval request (Exhibit 6)1
4.7Partial Shipment?Acceptable only if within 1 month of last shipment
4.8Booking Advice:Not Required
4.9FOB Discrepancy?Differs from FOB point uploaded in StarLink
NO need to send approval
4.10Final Destination?Differs from Final Destination uploaded in StarLink
Send approval request (Exhibit 6)1
Remark:
1 : Send approval request to (Exhibit 6) to Ogura Masahiro, Natsuko Kanayama & Hiroki Hosoya and copy John Wade
Section 5:Cargo Receiving
5.1All merchandise must be delivered by the vendor(s) to MOL Consolidation designated CFS facility according to Amer Sports Japan office instructions. The CFS facility will be advised by MOL Consolidation office and will be marked on Shipping Order (S/O) upon booking confirmation to shipper.
5.2The shipper will absorb all origin CFS charges.
5.3Any incurred expense(s) because cargo is delivered beyond CFS warehouse’s normal operating hours, with or without prior notice, must be on shipper’s account.
5.4MOL Consolidation will only accept cargo at the CFS with correct booking reference numbers and copy packing lists.
5.5MOL Consolidation’s CFS will count, and store the goods on pallets, (where applicable). MOL Consolidation’s CFS will sort any cargo that is delivered unsorted at additional charge to the vendor.
5.6MOL Consolidation’s CFS will check for any discrepancy between vendor booking (shipping order) and what has been received. MOL Consolidation’ CFS will issue dock receipts to vendors confirming the quantity of cartons received in an exportable condition (the dock receipt may be a carbon copy of the shipping order.) If there is a discrepancy against the quantity booked, or with the condition of the cartons, the dock receipt will be noted accordingly, given to the Vendor’s representative and the origin office notified.
If there is a quantity discrepancy the origin office will email Amer Sports Japan office ( (Pls refer Exhibit 14 & with a copy to John Wade). Amer Sports Japan office will reply the same day as email receipt with instructions (if applicable.)
5.7If the damage is not to an extent that affects the goods inside the package, the CFS will accept the cargo and will write a remark clause on the dock receipt. The CFS will inform the origin office by close of day and the origin office will inform Amer Sports Japan office (Pls refer Exhibit 14 & with a copy to John Wade).also on the same day. Amer Sports Japan office will reply on the same day as report receipt and will instruct:
- Reject entire order and instruct vendor to withdraw goods.
- Proceed with entire shipment as per vendor booking.
- Proceed with partial shipment and instruct vendor to withdraw damaged goods.
5.8If cartons are delivered wet or damaged and there appears to be damage to the contents of the cartons, MOL Consolidation CFS will reject the entire order and the origin office will email to Amer Sports Japan office. Amer Sports Japan office will reply the same day as email receipt with instructions (if applicable.)
5.9If no reply is received from the Amer Sports Japan office for any discrepancy report, their default instruction is to HOLD cargo for further notice.
5.10The origin office will update the cargo receiving information in STARLINK within 1 working day of the cargo receipt.
Section 6:CY/CY Shipper Load Containers
6.1Allow CY/CY Shipper Load booking?YES
6.2The minimum container utilization for CY/CY vendor load booking: N/A. Shipment mode is as per Amer Sports Japan’s instruction
20 / 26 CBM
40’ / 53 CBM
40’H / 60 CBM
45’ / 68 CBM
NOTE:1. Booking lower than minimum utilizations of 20’ is not allowed
6.3Vendor must submit container load plan, with container size and PO/Item breakdowns, to MOL Consolidation prior to release of empty container(s).
6.4Vendor should inspect container at time of pick-up/delivery for visible internal/external damage and request a replacement container should any damage be apparent.
load planning & bl
Section 7:Container Load Planning
7.1MOL Consolidation is to make FCL and to ship on next immediate available vessel whenever possible.
7.2Container Loading Instructions: N/A
Sample carton:one sample carton per each purchase order to be placed at the tail of each container. This must be done on each loading origin port.
Loading sequence:(1) by PO
Mixed DC load:Not Applicable
7.3Origin must check containers prior to loading any freight. This quick check should include visual inspection of top and sides for any visible holes, bad smell and assure no trash left on the floor. Any failed container must not be used until repaired.
7.4Use of Equipment:N/A. Shipment mode is as per Amer Sports Japan’s instruction
20', 40' and 40' High Cube containers to be used as required in order to obtain maximum trailer utilization so as to minimize transportation cost as a whole at the best knowledge of MOL Consolidation. The target container utilization per each size of container is as below table.
Container Size’ / Minimum Loadability20 / 20-22 CBM
40’ / 53 CBM
40’H / 60 CBM
7.5Equipment priority is 40HC, 40GP, 20GP. Consolidation priority is LCL/FCL based upon the 14 day shipment window.
7.6Direct LCL/LCL is not allowed unless instructed by Amer Sports Japan office
7.7The origin office will create LCL/FCL container loads plans in accordance with Amer Sports Japan office standing instructions (as above).
7.8The CFS will stuff the container in line with the instructions given by the origin office.
7.9If the origin office doesn’t have enough cargo to load a full container as LCL/FCL then they will hold cargo for 1 week.
7.10If by holding the cargo for a week the cargo can’t be shipped within the shipment window then the origin office will email to Amer Sports Japan office( (Pls refer Exhibit 14 & with a copy to John Wade).at least 1 working day before CFS close.
7.11Amer Sports Japan office will email the origin office within 1 working day to advise if the origin office what action to take.
7.12If no reply is received from the Amer Sports Japan office within 1 working day the origin office will call the destination focal point for instructions.
7.13All incurred expense(s) due to late delivery by shipper, with or without prior notice, must be on shipper’s account.
Section 9:Shipping Instruction and Carrier Bill Of Lading
9.1Sea waybill (SWB) is to be issued as following by port of origin by shipment (vessel/voyage), by destination, and by vendor
[ Wilson ]Destination / Nagoya, Japan
Ocean / Air
Consignee / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722 / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722
Notify Party / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722 / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722
Also Notify Party / Mitsubishi Logistics Corporation
3-16-22, MEIEKI, NAKAMURA-KU, NAGOYA
450-8691 JAPAN
TEL : 052-565-5566 FAX : 052-565-5577 / Mitsubishi Logistics Corporation (Nagoya Air Branch)
AFS Cargo Terminal Bldg no. 301
3-15-2 Centrair, Tokoname-shi, Aichi 479-0881 Japan.
Attn: Mr. Ido/ Ms.Nakao
Phone # : 81-569-38-2222
[ Precor ]
Destination / Tokyo, Japan
Ocean / Air
Consignee / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722 / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722
Notify Party / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722 / Amer Sports Japan, Inc.
Shinjuku Eastside Square 6F
6-27-30, Shinjuku, Shinjuku-Ku
Tokyo 160-0022 Japan
TEL 81-3-6831-2708 FAX 81-3-6831-2722
Also Notify Party / Mitsubishi Logistics Corporation
1-28-24, Shinkawa, Chuo-ku, Tokyo, Japan
TEL：03-3297-8566 FAX：03-3297-8520 / Unitrans Ltd.
East Japan operation division, Customs clearance
2-203, Nikko kamotsu building, 2139-1, Azaamanamino, Komaino,
Narita, Chiba, Japan
Attn: Mr.Yagi
Phone # : 81-476-85-8920
9.2Issue original Bill of Lading for any destination and consignment other then listed on item 9.1
Shipping instruction will be on individual case by case according to Amer Sports Japan office instruction.
9.3For direct shipments (Consignment other than 9.1 table) SWB/Original bills of lading should be issued claused “FREIGHT PAYABLE BY AMER SPORTS JAPAN”
9.4In body Bill of Lading or on attachment, ‘MOL Consolidation O/B various shippers’ or ‘MOL Consolidation’ shall be shown as the Shipper unless objection by local ocean carrier.
9.5N/A - Arrange Seaway Bill except shipment ex Bangladesh (except for shipper is foreign invested factory inside the Free-Trade Zone, refer to local Bangladesh law for details) or shipments under ‘To Order …..’ consignment (including bank consignment).
9.6In body of Bill of Lading or on attachment, service contract number shall be shown, if applicable.
9.7Consignee and Notify Party shown on Bill of Lading should be as per Item 9.1 or Item 9.2. Booking consignment other than Item 9.1 must be pre-approved by Amer Sports Japan office prior to accept booking from shipper.
9.8Consignee and Notify Party shown on MOL Consolidation Cargo Receipt (Exhibit 1) MUST be the same as shown on the Bill of Lading.