Questionnaire Template

The tables provided in this document are presented in SN 5420 Storage Router Design and Engineering Guide. They are provided here in a form/questionnaire format for your convenience. Use them as a starting point for building a database for your customer’s requirements and network environment. These tables should be viewed as a starting point for creating questionnaires tailored to your customers and Storage Area Network (SAN) implementations.

Please refer to SN 5420 Storage Router Design and Engineering Guide for additional information and recommendations.

Table 1: Standard SAN Design Questions

Question / Response
What host hardware and operating systems are involved? / Note: Refer to SN 5420 Storage Router Design and Engineering Guide determine if host-side iSCSI drivers are supported for the customer's host platforms.
Does the customer require the SN 5420 to support non-disk (i.e. tape backup) fibre channel devices? / Yes No
Note: Accessing fibre channel tape backup devices via the SN 5420 is not currently supported.
Does the customer expect the SN 5420 to handle complex routing protocols? / Yes No
Note: Currently, the SN 5420 is only capable of supporting static routing. Routing protocols such as Routing Information Protocol (RIP), Open Shortest Path First (OSPF) and Cisco's Internet Gateway Routing Protocol (IGRP) and Enhanced IGRP (EIGRP) are not currently supported.
Do the customer's applications require the storage network to support services such as Quality of Service (QoS) or Prioritization, such as 802.1p, VLANs or 802.1q trunking for proper operation? / Yes No
Note: These services cannot currently terminate on the SN 5420, and will be discussed in the Advanced SAN Design Guide.
Is 1+1 redundancy adequate for the customer's needs? / Yes No
Note: The SN 5420 currently doesn't support N+1 failover. This topic will be discussed in the Advanced SAN Design Guide.

Table 2: Cisco SN5420 Capacity Planning Questions

Question / Response
What is the "best guess" estimate as to the total number of hosts that will take advantage of the SN 5420 Storage Router Solution in the initial phase of deployment?
What is the "best guess" estimate as to the number of simultaneous I/Os through the SN 5420 Storage Router Solution in the initial phase of deployment?
Please identify the estimated number of each host operating system on which iSCSI client drivers will be installed to access the SAN via the Cisco SN 5420 Storage Router Solution? / Windows NT Windows 2000
LINUX Solaris
Other (list)
What is the current bandwidth of the LAN-portion of the network connecting the iSCSI hosts to the Cisco SN 5420 Storage Router?
If applicable: What is the minimum bandwidth of any WAN link(s) between the iSCSI hosts and the Cisco SN 5420 Storage Router?
Please list any forecasted growth estimates for SAN storage requirements, as well as the number of hosts needing access to this storage.
Please provide the most detailed topology information and drawings available for the affected networks.

Table 3: Cisco SN5420 Logical Design Questions

Question / Response
Which of the design configurations presented in the SN 5420 Storage Router Standard Site Design Template has been chosen for the SN 5420 Storage Router Solution? The configuration chosen should be consistent with the customer's current environment and application(s). (Circle one) / “Configuration #1 – Storage Consolidation”
“Configuration #2 – Disaster Recovery”
“Configuration #3 – Remote Backup/Restore/Archive"
Please refer to SN 5420 Storage Router Design and Engineering Guide.
What is the IP address and subnet mask of the management interface of the SN 5420? / IP Address:
Subnet Mask:
What is the IP address and subnet mask of the high availability (HA) interface of the SN 5420? / IP Address:
Subnet Mask:
What is the IP address and subnet mask of the gigabit Ethernet interface of the SN 5420? / IP Address:
Subnet Mask:
What is the IP address and subnet masks of the default the IP gateway? / IP Address:
Subnet Mask:
What are the instance name(s) of the SCSI routing services to be configured on the SN 5420 (maximum of four instances if the SN 5420 will eventually be employed in a clustering scenario)? / Instance 1 Name:
Instance 2 Name:
Instance 3 Name:
Instance 4 Name:
What type(s) of Fibre Channel Addressing will be used throughout the design (circle all applicable? / World Wide Node Name7
World Wide Port Name + LUN
Loop ID + LUN
What are the iSCSI target names, loop assignments and LUNs assigned to each iSCSI router instance? / Instance 1 WWPN/Loop ID: LUN(s):
Instance 2 WWPN/Loop ID: LUN(s):
Instance 3 WWPN/Loop ID: LUN(s):
Instance 4 WWPN/Loop ID: LUN(s):
What hosts (if any) are associated with LUN masks? / Host IP: LUN Mask:
Host IP: LUN Mask:
Host IP: LUN Mask:
Host IP: LUN Mask:

Table 4: Additional/Optional Network Environment Information

Question / Response
Indicate the hostname of the SN 5420. / Hostname: ______
Indicate the name of the High Availability (HA) cluster the SN 5420 will belong to. / HA Cluster Name: ______
Indicate the IP address(es) of the primary and secondary Domain Name Servers. / Primary DNS Server:______
Secondary DNS Server:______

Table 5: Site Contact Information

Question / Response
Site name:
Site address:
Shipping address (if different from the above):
Site contact: / Name:
Title:
Phone:
Mobile:
Fax:
Pager #:
Email:
Out of hours contact #:
Is this site owned and maintained by the Customer? / Yes No
If not customer-owned, who is the owner and maintainer of this site?
Is this a manned site? / Yes No
Specify the hours of operation.
Specify the number and location of the telephone nearest to the Cisco equipment.
Specify room access procedures. (For example, must visiting personnel be escorted by customer personnel?)
Specify any special security/safety procedures, such as the need for safety glasses, safety shoes, and the location(s) of hardhat areas.
Specify the name and number of the site coordinator responsible for ensuring that the site is adequately prepared for the installation of the Cisco equipment.

Table 6: Remote Access and Network Management Questions

Question / Response
Will a modem be provided to dial-in from Cisco Systems TAC? / Yes No
If yes, specify the modem location and RS232 cable distance to the node Console port
What is the modem number including area and country code
Specify the date the telephone line will be installed
Is a Network Management System to be installed at this location? / Yes No
If yes, how will connectivity to the network be made?
Is this connectivity in place? / Yes No

Note: Tables 7, 8, and 9 of SN 5420 Storage Router Design and Engineering Guide are not form/questionnaire format tables and are omitted from this template.

Table 10: Environmental and Shipping Questions

Question / Response
On what floor(s) will the Cisco equipment located?
Is there a lift available for moving the Cisco equipment? / Yes No
What are the dimensions (Doors) and loading capacity of the lift? / height
width
depth
maximum weight (KGs)
Is a loading dock available for use at this building? / Yes No
Please describe any hallways, stairs, doorways, steps, ramps and foreseen problems that will obstruct the movement of the Cisco equipment.
Will additional manpower be required to overcome these obstacles (please consider the combined weight of the equipment). / Yes No
How many
Will the use of any special lifting equipment (e.g. stair-climber, crane) be required?
Is there sufficient floor-space for the Cisco equipment? / Yes No
What type of air conditioning is provided? / None
Normal office air conditioning
Under raised floor air conditioning
Is sufficient air conditioning available? / Yes No
Is there a raised floor (false floor)? / Yes No
What type of floor covering is laid? / Carpet
Carpet Tiles
Hard surface
Is the floor covering anti-static? / Yes No
Will the floor need to be protected during installation? / Yes No
If floor protection is required, who is responsible for providing this? / Name:
Company:
Contact Telephone #:
Have tile cutouts been provided for power and all data cables for the Cisco equipment?
Cut out size = 16cm x 23cm (approx. 6 x 9 inches)
Check that the holes provided are not to close to the Cabinet feet.
Refer to the equipment room floor plan. / Yes No
Is the cabinet footprint position(s) currently vacant? / Yes No
Is there sufficient space to maneuver the Cisco equipment / cabinet into position?
Is the floor suitable for sustaining the weight of the Cisco equipment over the footprint of the cabinet?

Table 11: Electrical Considerations

Is the correct AC power source available? (within 2m of the Cisco equipment position) / Yes No N/A
Is the correct DC power source available? (within 2m of the Cisco equipment position) / Yes No N/A
Will the Cisco equipment be powered from a UPS (AC) or battery back-up (DC)? / Yes No
Does the back-up power source have the capacity for this new equipment? / Yes No
Does this site have further back-up from generator power? / Yes No
Are there any restrictions as to when the Cisco equipment may be powered up? / Yes No
Details -
Are there additional 240v AC outlets available within 2meters of the Cisco equipment for peripheral equipment - PCs, test equipment? / Yes No
Is there an isolated earth point available close to the Cisco equipment position?

Table 12: Cabling Considerations

Question / Response
Has the cable schedule from the SRS document been discussed and does the Customer understand/agree with their requirements? / Yes No
Where Cisco is installing cables that are external to the cabinet, has the cable run been measured and documented as an attachment to this form? / Yes No N/A
Where Cisco are installing cables that are external to the cabinet, specify any restrictions on when cables may be pulled over cable trays or under the floor
Do local fire codes stipulate that special cables are mandatory? / Yes No
Are additional overhead cable trays, drop posts or other trunking required in order for the Cisco equipment to be installed? / Yes No
(details to be recorded in an attachment to this form including who is responsible for carrying out this work and when it will be completed)
Is the clearance under the overhead cable tray sufficient? / Yes No N/A
If a raised floor exists, is sufficient space available for routing cables? / Yes No N/A
Depth of floor-gap in mm - ______

Table 13: Customer Data Communications CPE

CPE / Customer device ID / Manufacturer and model / Interface

Table 14: Peripheral Equipment

Peripheral Equipment / Customer device ID / Manufacturer and model / Interface

Table 15: Cisco Provided Network Equipment

Cisco Systems Equipment / Customer device ID / Manufacturer and model / Interface