Step 4:
The VPN Check Point client will auto Launch The SecureClient . You must now create a VPN tunnel to Seagate connection as seen in Figure 7.
Figure 7
Step 5:
A second dialog box will pop up prompting you for your GID Username and RSA token passcode for authentication. as seen in Figure 8. Note: If you do not successfully login within 20 minutes the iPass connection will be aborted.
Figure 8
You will see a icon in the System Tray in the lower right corner of your screen.
Figure 9
Support:For assistance with iPassConnect or the Checkpoint VPN Client contact the Seagate Help Desk at:
Intl:Amsterdam Service Desk +31 - (0)20 3167337
Mon-Fri 8:30AM to 5:00PM
Limavady HelpDesk +44 -28-7772-3005
On-Site Support Mon-Sun 24 x 7
Penang HelpDesk (604) 6157100
Mon-Fri 7:30AM to 5:15PM
Shenzhen HelpDesk SeaTel: 8326-3703
International: 86-755-83595978 Mon-Sun 24 x 7
Singapore HelpDesk (65) 64853456
Mon-Fri 7:30AM to 6:30PM
Springtown HelpDesk +44 -28-7127-4444(voice mail only) Mon-Sun 24 x 7
Thailand HelpDesk (662)715-2000
Mon-Sun 24 x 7
US IT HelpDesk Toll Free 888-439-7337
831-439-7337 Mon-Sun 24 x 7
To Disconnect:
Double click on the iPass icon (red, curvy ‘i’) in your system tray in the lower right hand corner and hit “Disconnect”. See Figures 9 and 10.
Figure 9
Figure 10
Global Remote Access with iPass
Quick Reference Guide
Getting the New Solution:
- Go to the Intranet site:
Loading the New Software:
Double Click on the executable
Connecting to Seagate
Connecting to Seagate using the iPassConnect client is a two part process. First, you must launch the iPassConnect software and successfully connect to the Internet. Then you will be prompted to connect using the Checkpoint VPN Client.
Step 1:
Locate the iPassConnect icon on your desktop, and double-click it.
Figure 1
Step 2:
Type in your physical location (Country, State, and City) from the drop down menus. To search by Area Code in the U.S., type in “United States” and then fill in the Area Code and first 3 digits of the number you are dialing from. Click on “Find”
You will see a list of access points available by type. Modem access points are for dialup. If wireless or wired hotspots are available, they will be listed. Numbers listed in the phone book are in order of performance, best at the top.
Press the Connect button and go to Step 3. If you need to dial an additional number to get an outside line press the Dial Properties button and refer to Step 2b, then press the Connect button.
Figure 2
Step 2b:
Enter the number required to access an outside line in the “To access outside line dial” box in the General section and press OK.
Figure 3
Step 3:
Enter your GID number in the User Name field and your password in the Password field. Press the OK button.
Figure 4
After you pressed OK, the Connection Status message box will appear. You may press the Info> button to see more details.
Figure 5
After you have connected and authenticated you may receive updates periodically.
Figure 6