PEN Products

John Rardin

Sales & Marketing Manager

PEN Products

2010 New York Street

Indianapolis, IN46201

317-955-6800

317-408-1129 cell

317-234-7636 fax

800-736-2550

The PEN Products catalog is available at and it is a work in progress.

When requisitions require PEN’s approval/denial, they are trying to turn them around in 24 hours.

Some problems arise when they receive agency purchase orders. Please be sure to:

  • Enter a realistic delivery date. If the order date and the delivery date are the same, then you will probably receive a phone call from PEN to clarify.
  • If there are pricing differences between the PEN price and the purchase order, then you will probably receive a phone call to correct the purchase order. We have been working diligently to make sure the pricing on the QPA items match the pricing found in PeopleSoft. If you find they are different, then please contact Myra Wilson with the PeopleSoft Item ID or PEN item ID. Call PEN to verify pricing prior to entering a special request or for catalog items not tied to QPA contracts.
  • If the items are tied to a QPA contract, then when entering a catalog request the PeopleSoft item id number will automatically print on the purchase order. If you are entering a special request, be sure to enter the PEN item ID number on each line item.
  • Be sure to enter delivery contact information (name, telephone and special delivery instructions) on each purchase order. If a delivery is being made to the IGCS, then use Comment Type: SHP Comment ID: IGC

PEN suggests that you scan and email your purchase orders to instead of sending them by fax.

Please feel free to contact John directly with unresolved delivery or billing problems.

Reminders

It’s that time of year again. Please keep in mind that calendar type items are now in the non-market basket items in the Staples catalog. You will have to answer the 4 justification questions to get any requests approved. Be sure to visit your local florist by the end of the year…

You must keep up on Encumbrance Management of your agency requisitions and purchase orders. You can get help at the next GMIS clean-up workshop on October 28th. Don’t let this get away from you!

You must also be diligent in working with your buyers to be sure asset items are set up correctly on requisitions and purchase orders. You can find information on the Procurement Training and Resources page at

The Procurement Contracts class is up and running. All head procurement agents must attend by December 31, 2010. We are working on finalizing the new Streamlining and Procurement Contracts manuals. Contracts will be removed from the Streamlining manual/class.

The diesel fuel pump labels were supposed to be affixed by October 1. Please read your proc agent email for more information.

The new telephonic and face to face interpretation contracts are now in place.