Salary package / Market-related
Reporting structure / COO
Closing date / 31 March 2017
LIST OF DUTIES AND RESPONSIBILITIES
- Management of various vendors / service providers within the deliverables of the various contracts that NMCH have or will enter into.
- The management of the relationship between NMCH and the Vendor / Service Provider
- General Management of Site
- Ensure conformance to stipulated Service Level Agreements.
- Prepare annual, quarterly and monthly reports for submission to the NMCH and other statutory and compliance entities.
- Approve all service provider invoices for submission to Finance, including review the contractual penalties that may be applicable
- Oversee client authorised Change Management Processes.
- Speedily resolve Client complaints or disputes, escalating to Senior Management if necessary.
- Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external clients to re-assess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
- Perform any other related duties incidental to the work described herein.
- Develop an Obligations Tracker schedule for proactive planning of both NMCH and Service Provider deliverables.
- Quarterly review and independently audit performance and payments in line with the provisions of each contract. Work may be supported by an Independent Monitor, where appointed.
- Develop and manage a Risk Register of all contractual and operational issues to minimise service delivery issues.
- Prepare, manage and report on the transition programme [Must have good MS Project skills]
- Must manage all projects on behalf of NMCH in terms of contracts, procurement, cost and project management.
QUALIFICATIONS AND EXPERIENCE
- Degree or equivalent qualification / experience
- Demonstrable knowledge of contract management
- Management courses
- Relevant adult training courses
- Project Management courses
KNOWLEDGE, SKILLS, TRAINING AND COMPETENCIES REQUIRED
- Good verbal and written communication
- Problem-solving abilities
- Effective interpersonal and time management skills
- Familiarity with computerised unit dose systems an asset
- Ensure high quality by focusing on accuracy and attention to detail
- Computer literacy absolutely essential, i.e. MS Office
- Excellent inter-personal skills
- Have sound knowledge of a maintenance environment
- Ability to interpret financial information
- Basic budgetary experience
- Good numeric and administrative skills
- Ability to lead, plan, organise and delegate
- Ability to liase at all levels
- Self starter, go getter and suitable initiative
- Good people management skills
APPLICATION PROCESS
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to Suzan at .
NB- Please state the reference number relevant to the position applied for. Applications without reference number will NOT be considered.
Please note that should you not hear from us within 4 weeks of your application, it would mean that your application has been unsuccessful.
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