The 6 Companies we run into most often.

Feature Sets / US DataVault / E-Vault / Live Vault / Carbonite / 911
Data
backup / Ameri-
Vault / US DataTrust
Price for 5GB Account / month- setup fees / $25- Never any setup fees!
One month’s billing due on signing 500GB and above / $85 - $135 Setup fee from 139 - $50,000 / $119 - $150 Setup + hardware starting at $5,000 - $100,000 above 100GB / $39.96- No setup fee / $54.99/
month / minimum monthly charge of $195 for 1-150GB / $85.00
No setup
fee
Encryption / 440bit Blowfish OR 128 or 256bit AES / 256bit AES / 256bit AES / 128bit / 440bit / 128 bit AES / 256 bit AES
Fees per PC/Server / None / $139 per PC/Server / $100 per server / None / None / N/A / N/A
Tech Support / 24/7 eMail Support &
Live Tech Chat M-F 9AM-5PM CDT
24x7 Phone Support for Paid Clients / 8am-5pm / 24/7 / 24/7 eMail 8:30a-9p / 24/7 / 9am-6pm
M-F.
24 hour support requires a charge / 24/7
Supported Platforms / Windows, UNIX, Linux, FreeBSD, Sun Solaris, Mac OS X
Physical and Virtual Machines / Windows Linux, Unix / Windows, Sun Solaris, Linux / Windows & MAC / Windows / Windows, 4Netware, Linux, Sun Solaris,
UNIX / Windows,
Sun Solaris, Linux
Dedicated Software -
Auto Update / Yes - USDV BackupPro –Updated Automatically / Yes – Unknown Agt - No Auto Up / No- Web based / Yes / No-
Subagent / N/A / No-
Live Vault subagent
Additional Hardware / No / No / Yes above 100GB / Yes in most cases / No / No / Yes above 100GB
# of data centers where your data is stored / 2 - NO charge for 2nd remote copy / 1 / 1 / 1 / 1 / 1 / 1
Ability to connect to data centers via point to point /
frame relay / yes / no / no / N/A / N/A / N/A / N/A
Byte/ Block level backup / Byte Level Patching and Delta / Delta Only / Delta Only / Bit Level only / N/A / Delta Only / Delta Only
Common file elimination (CFE) / Yes / No / No / Yes / N/A / Yes / No
File Search / Yes / No / No / Yes / N/A / N/A / No
Set # of file versions kept / Yes –User defined upon setup / No / No / Yes / Yes / N/A / No
SQL Server Databases / Yes / No / Yes / Yes / No / N/A / Yes
Exchange Server / Incrementally or differentially down to the mailbox level / No / Yes / Yes / No / yes / Yes
Incremental & Differential backups / Yes / No / N/A / No / Yes / N/A / N/A
Single File restore / Yes- Down to the mailbox / No / N/A / Yes / No / N/A / N/A
Continued backup if disconnected / Yes / No / N/A / Yes / Yes / N/A / N/A
Annual contract required / NO - We DO offer a 10% discount for an up front 1 year billing cycle. / N/A / N/A / Yes in most cases / Yes / No / No
Ability to backup your data locally / Yes USDV Speed Vault / N/A / N/A / Yes / N/A / N/A / N/A
Large data drive shipment / Yes – Back up locally and ship us the drive – Fee applies / No / No / No / No / No / No
Compliance / HIPAA, Homeland Security Act, Gram Leach Bliley and Sarbanes- Oxley Compliant SAS70 SSAE16 / SEC, NASD, NYSE, HIPAA, Sarbanes-Oxley, and GLB Act
SAS 70 / HIPAA / HIPAA,
SOX
GLB / Assists w/ HIPAA / Type II SAS 70 / HIPAA
Trial Accounts / 15 days unlimited / No trial / 15 day/ no determined amount / 15 day Limited / 30 day/ 1GB
max / No trial / 15 day/ no determined amount

The Companies on this list are considered to be equal (mostly) competitors and they are the people we run into most often. While we do at times run into Symantec and Carbonite we do not consider them direct competitors as they do not either match our capabilities, or don’t provide an equal level of Support. Plus they are generally more expensive, in some cases, significantly. Specifically, we take Symantec accounts away mostly because of price and support and we take Carbonite accounts away due to poor support, lengthy recovery times and lack of direct 24x7 access as well as numerous other issues.

This list could be MUCH larger, but it would just be more of the same. There are NO major players that we can find, who can compete with us apples to apples on all levels. None.

More Coming Soon!

Updated 10-15-15