Thank You for Applying for a Position with RISE

APPLICATION PACK

Thank you for applying for a position with RISE.

Below you will find:-

• Staff Commitments
• Job Description
• Person Specification

The application form and Equalities form are included in a separate document which is the portion which will need to be returned to us.

Please return your application via email to the date shown on the advertisement. Please quote the reference number and the job title on the subject of the email.

For those who would prefer to handwrite their application, the application form can be printed from the website and returned via post to:

RISE

PO Box 889

Brighton

BN2 1GH

Please quote the reference number and the job title on the envelope and allow delivery time before the closing date.

If you do not receive a response within two weeks of the closing date,please assume that you have not been shortlisted on this occasion. Weregret that we do not write to unsuccessful applicants.

Further information about RISE can be obtained on our

website including a copy of our latest report andaccounts.

Please be aware that all applicants must be able to legally work within theUK for a minimum period of 12 months or for the maximum term of the contractif less than 12 months and relevant documentation must be provided atinterview in the form of a current visa or similar.

EQUALITY & DIVERSITY IN RECRUITMENT

RISE is committed to promoting fairness and eliminating discrimination within its practices. As part of the recruitment process the name, contact details, the details of referees and the page with the Equalities form will be all removed from your application and your application will be given an application number before forwarding on to the shortlisting stage. At least two people will individually score the application. The candidates who have the highest combined score above a set level will be selected for interview.

There may be a written or practical test at interview. In accordance with the Equalities Act 2010, should you require any reasonable adjustments to be made to support you in the interview process, please contact the HR Departmentby emailing , prior to interview.

DATA PROTECTION ACT 1998

Please note that your application form will be stored securely, and theinformation you have provided will not be disclosed to any outside agencyunless we are obliged to do so. Forms from successful applicants will beused as a basis for the personnel record. Forms from unsuccessfulapplicants will be destroyed after six months, with the exception of formsfrom applicants who have consented for their details to be held on file forfuture vacancies; these forms will be held for a further six months.

Thank you for your interest in RISE

STAFF COMMITMENTS

All staff will be committed to:

1. Ensure that appropriate information, advice and support is made available to women, children and families using the service, including where necessary therapeutic help and counselling.

1. Protect the interests of the children using the service, having full regard to their educational, childcare, health, leisure and child protection needs.

1. Identify and respond to the needs of women, children and families using the service, promoting working practises which enable women to gain strength and confidence and to make informed choices about their lives.

1. Share a commitment to and responsibility for work which extends and develops RISE services according to our stated aims.

1. Ensure women are informed of services provided by other agencies, where appropriate referred to them, and supported in their dealings with them.

1. Uphold our equal opportunities policy, and agreed anti-discriminatory practise guidelines.

1. Ensure that all staff and service users are aware of RISE's policies, rules, and complaints procedures, and that these are upheld and implemented.

1. Ensure that the safety of the Refuge is maintained and that the confidentiality of clients is protected.

1. A willingness to work with volunteers and to treat them with respect.

1. Maintain good relations with the local community, and with relevant women's and community groups, striving to learn from them and, in line with the Objects of RISE, meet their needs as they see them.

1. Uphold health and safety standards, providing a clean environment for users of the service and staff, and also taking adequate precautions to maintain users' and staff's personal safety.

1. Ensure that appropriate boundaries are maintained between service users and staff at all times, that service users' privacy is respected, and that staff's home addresses and telephone numbers are not revealed.

1. Have a firm commitment to working within the organisation’s feminist theoretical perspective.

Please note the deadline for this role is 5pm on Tuesday 9 April 2013

JOB DESCRIPTION

EMPLOYER: / RISE
ADDRESS: / PO Box 889, Brighton, East Sussex, BN2 1GH
JOB TITLE: / Rise Manager of Therapeutic Services
RESPONSIBLE TO: / Head of Client Services
RESPONSIBLE FOR: / Rise Counselling and Therapeutic services
SALARY GRADE: / 36 – 39
WORKING HOURS: / 18.5
SPECIAL CONDITIONS: / Occasional evening or weekend work may be required. Some local travel will be expected
BASED AT: / RISE Office, Brighton
DATE REVISED: / January 2013

JOB SUMMARY

The Therapeutic Services Manager will lead the expansion and development of Rise’s range of therapeutic services into an inclusive and integrated service for adults, children and families who are at risk of or surviving domestic violence and abuse. They will ensure the effective delivery of a range of therapeutic modalities, including play therapy for children and young people. They will be responsible for the on-going management of the service and contribute to the overall management of RISE, as a member of the Management Team.

MAIN RESPONSIBILITIES

1. / MANAGERIAL
1.1 / Overall management responsibility for Rise’s therapeutic services.
1.2 / Recruitment of adult, children and family therapists and supervisors to the service.
1.3 / To develop and implement organisational recruitment, induction and training procedures for all new members of staff/volunteers in the team, processing contracts in liaison with HR where appropriate.
1.4 / To develop and implement a dynamic Service Development Plan in line with Rise's Strategic Business Plan and Outcomes Framework.
1.5 / To ensure all staff have regularly reviewed personal work plans with clear links to the Service Development Plan.
1.6 / To receive and actively participate in regular internal line-management and external clinical supervision.
1.7 / To line-manage the counselling co-ordinator and other therapeutic posts, and delegate to them appropriately.
1.8 / To oversee, via line management of the counselling co-ordinator, the implementation of service processes such as the waiting list, referral protocols, and other relevant systems.
1.9 / To manage any client complaints and/or counsellor performance issues arising within the counselling service, in conjunction with HR.
1.10 / To ensure adequate provision of clinical supervision to staff and volunteers in the team.
1.11 / To lead on therapeutic service team meetings.
1.12 / To oversee and manage the budget for the service, in liaison with the Head of Finance.
2. / CLINICAL
2.1 / To oversee assessments of clients.
2.2 / Oversight of client allocation to volunteer counsellors.
2.3 / To oversee all therapeutic group work programmes.
2.4 / To highlight and appropriately share clinical concerns, ethical issues or emergencies arising within the service.
2.5 / To meet with supervisors and individual counsellors/therapists on both a regular and ad hoc basis if necessary.
3. / MONITORING
3.1 / To ensure the service adheres to the UKCP and BACP Ethical Framework for Good Practice in Counselling and Psychotherapy, and any others relevant frameworks, and to ensure all operational policies, procedures and practices are compliant with these on an on-going basis.
3.2 / Ensure all staff have appropriate training, skills and knowledge to ensure compliance with regulatory frameworks and contracts.
3.3 / Ensure client record and storage systems are maintained and comply with BACP, UKCP, and any other relevant regulations.
3.4 / Oversee and evaluate the clinical and business effectiveness of the service by use of appropriate qualitative and quantitative monitoring measures and tools, and sharing of this information in appropriate formats and forums.
3.5 / Provide qualitative and quantitative data and information, as determined externally by commissioners, and internally by the CEO and Senior Management Team.
4. / CHILD PROTECTION
4.1 / Ensure that all policies procedures and practices are in line with current legislative and best practice requirements with regard to child protection.
5. / PARTNERSHIP, STRATEGIC AND SERVICE DEVELOPMENT
5.1 / In conjunction with the Head of Client services, develop a business model for therapeutic services.
5.2 / Work in partnership with other agencies, including statutory and the 3rd sectors and other counselling service providers, including working together in delivering joint services.
5.3 / Lead on the strategic development of the therapeutic service.
5.4 / Attend multi-agency meetings as required.
5.5 / Identify and develop further opportunities for such joint working.
5.6 / Respond appropriately to external requests for information about the service, whether from service users, voluntary and statutory agencies or at strategic level.
5.7 / Take part in fundraising and tendering as necessary.
5.8 / Work with commissioners, local authority and health partners such as Children Young People and Family Services, Education, CAHMS etc. in developing referral pathways and generating funding streams.
5.9 / Deliver internal and external training as applicable to the role.
6. / GENERAL
6.1 / Represent Rise positively and effectively to partner agencies, service users, other stakeholders and the general public, at all times.
6.2 / Ensuring that Health and Safety regulations and risk management procedures/ business continuity plans are implemented and regularly reviewed for the service.
6.3 / Participate in training opportunities as required by their post.
6.4 / Ensure that all publicity meets the requirement of the organisation brand in conjunction with RISE’s Marketing and Communications Officer.
6.5 / At all times protect the safety and security of RISE and service users, staff, volunteers, and all those in the work of RISE, RISE premises and the confidentiality of records and other information.
6.6 / Uphold the right of women, children and young people who have experienced domestic violence, advocating for them while offering protective strategies, and appropriate safe services.
6.7 / Adhere to the terms of relevant legislation, especially in respect of Safeguarding Children and vulnerable adults, Equality & Diversity, Employment and Health and Safety; and also keep updated of any changes or proposed changes in relevant legislation, policy and practice.
6.8 / Undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION:

MANAGER OF THERAPEUTIC SERVICES

E = Essential D = Desirable

The Manager of Therapeutic Services will possess:

QUALIFICATIONS AND EXPERIENCE
1 / Nationally recognised counselling or therapy qualification at Diploma level / E
2 / Substantial post qualification clinical experience / E
3 / Clinical experience of working with children, young people and/ or families / E
4 / A recognised clinical qualification related to working with children, young people and families. / D
5 / Knowledge of or experience delivering play therapy. / D
6 / 2 year experience in a management and supervisory role. / E
7 / Experience of counselling in voluntary sector organisations / D
8 / Experience of managing budgets / D
KNOWLEDGE, SKILLS AND ABILITIES
9 / Well-developed knowledge of child, family and adult psychological therapies, interventions and techniques / E
10 / Sound judgement and understanding of the issues of the client group, including knowledge of child and adult safeguarding procedures / E
11 / Ability to think about and take appropriate action around clinical issues such as need, risk and ethical complexities / E
12 / Ability and willingness to constructively understand and process one’s own issues in relation to the work, and to accept and work with supportive enquiry and challenge on this from managers and colleagues. / E
13 / Excellent interpersonal skills with the ability to communicate positively with a wide and diverse cross-section of people and organisations / E
14 / A good understanding of the components of good leadership, and the proven ability to put this into practice. / E
15 / The ability to think and plan strategically, and the proven ability to execute effectively / E
16 / Understanding of and the ability to develop, implement and lead on, appropriate and effective business models. / D
17 / The proven ability to manage conflicting priorities appropriately. / E
18 / A good understanding of the components of good management and the proven ability to put this into practice effectively. / E
19 / A good understanding of the components of effective negotiation and the proven ability to put this into practice effectively. / E
20 / Experience and understanding of tendering and fundraising processes / D
21 / Functional IT skills including WORD and EXCEL / E
GENERAL
22 / Clear boundaries and a willingness to accept line management and make effective use of supervision / E
23 / A good understanding of the importance of confidentiality and anti-abusive practice; safe practice and health and safety procedures / E
24 / A good understanding of cultural issues and equal opportunities / E
25 / A firm commitment to women, children’s and young people’s rights and to work with RISE’s feminist theoretical framework and its core values / E
26 / Willingness to carry out the policies and procedures of the Project, and to work to agreed guidelines and codes of conduct / E
27 / A firm commitment to participating in fundraising and promotional activities as required by RISE and an understanding of working in the third sector / E

1