Background information for applicants

team administrator and training assistant

Background information for applicants

Our vision

A society where we can all make a difference to the causes that we believe in.

Our mission

To help voluntary organisations and volunteers make the biggest difference they can.

NCVO champions and strengthens volunteering and civil society, with over 13,000 members, from the largest charities to the smallest community organisations.

There are thousands of voluntary sector organisations in the UK. There are millions of volunteers.

Every day, across the country, people give their time, energy and money. And for over 90 years, NCVO has brought the voluntary sector's people together: to solve problems, address root causes, and inspire each other.

We know the power of the voluntary sector and volunteering. No one organisation can solve society's challenges alone, but collectively we're all vital for sustaining society in times of challenge and change.

That's why, inspired and empowered by our members, we support and celebrate volunteering in all its diversity, and champion and strengthen the voluntary sector – by making sure government knows its true value, and making sure it can continue to do what it does best.

Because a vibrant and thriving voluntary sector improves the world around it.

See for our five year strategy.

NCVO is made up of three departments:

  • public policy and volunteering
  • enterprise and development
  • planning and resources.

The organisation employs approximately 100 staff and is based near King’s Cross, London, N1.

The role of the Enterprise and Development Department

The Enterprise and Development Department is led by a Director and comprises three areas: NCVO’s Charities Evaluation Services; Marketing and Membership team; Volunteer Centre and Quality Standards Unit. In addition, it is responsible for the Funding Central Programme. The department’s objective is to help improve the performance, sustainability and contribution of voluntary and community organisations and NCVO. It does this by generating sustainable income, maintaining and developing membership services, marketing and providing high quality organisational support, consultancy, training, events, business development and collaborative ventures that meet customer need.

The role of the Team Administrator and Training Assistant

NCVO Charities Evaluation Services (NCVO CES)isseeking an Administration and Training Assistant to join our successful and growing team. We are passionate about making the voluntary sector more effective, supporting organisations to learn, develop and strengthen the work they do.

As a member of our team, you will be the first contact for all NCVO CES enquiries, responsible for managing the logistics of our training courses, and for supporting our team of staff and associates who are trainers and consultants.

You are confident in building strong relationships with individuals inside and outside of NCVO, working autonomously, and managing multiple projects simultaneously. With excellent time management skills, you will juggle a wide range of ongoing projects. We work closely as a team, so being a good team player is essential. We’re looking for someone who is highly organised, able to respond quickly to new things, and who is passionate about the voluntary sector.

We are a fast-moving and high-performing team and life at NCVO CES can be busy. We take pride in our work and know that a work-life balance is important.

The voluntary sector is rapidly changing and our team is on the frontline helping voluntary organisations respond. Our work is deeply rewarding as we see our clients become more effective in their work with individuals and communities across England.

Who we are looking for

For further information see the person specification which is included with the job description. The detailed requirements are set out in the person specification.