Table C : Issues Per Hour 2006 (Quartiles)

APPENDIX A

Appendix 4

Table A : Scores

Issues / Issues per hour / Visits / Visits per hour / Score
St Albans / 4 / 4 / 4 / 4 / 16
Stevenage / 4 / 4 / 4 / 4 / 16
Bishop's Stortford / 4 / 4 / 4 / 4 / 16
Hitchin / 4 / 4 / 4 / 4 / 16
Hemel Hempstead / 4 / 4 / 4 / 4 / 16
WelwynGarden City / 4 / 4 / 4 / 4 / 16
Harpenden / 4 / 4 / 4 / 4 / 16
Watford / 4 / 4 / 4 / 4 / 16
Hoddesdon / 4 / 4 / 4 / 4 / 16
Letchworth / 4 / 4 / 4 / 4 / 16
Royston / 4 / 4 / 4 / 4 / 16
North Watford / 4 / 4 / 3 / 3 / 14
Berkhamsted / 3 / 4 / 3 / 4 / 14
Hatfield / 3 / 3 / 4 / 4 / 14
Rickmansworth / 4 / 3 / 3 / 3 / 13
Cheshunt / 3 / 3 / 3 / 3 / 12
Ware / 3 / 3 / 3 / 3 / 12
Borehamwood / 3 / 3 / 3 / 3 / 12
Hertford / 3 / 3 / 3 / 3 / 12
Marshalswick / 3 / 3 / 3 / 3 / 12
Oakmere / 3 / 3 / 3 / 3 / 12
Croxley Green / 3 / 3 / 3 / 2 / 11
Tring / 3 / 3 / 3 / 2 / 11
Oxhey / 3 / 2 / 3 / 3 / 11
Bushey / 3 / 3 / 2 / 2 / 10
Baldock / 2 / 3 / 2 / 2 / 9
Abbots Langley / 2 / 3 / 2 / 2 / 9
Buntingford / 2 / 2 / 2 / 3 / 9
Bovingdon / 2 / 2 / 2 / 3 / 9
Waltham Cross / 2 / 1 / 3 / 3 / 9
Radlett / 2 / 2 / 2 / 2 / 8
Chorleywood / 2 / 2 / 2 / 2 / 8
Goffs Oak / 2 / 2 / 2 / 2 / 8
Woodhall / 2 / 1 / 2 / 2 / 7
Fleetville / 2 / 2 / 2 / 1 / 7
London Colney / 1 / 1 / 2 / 3 / 7
Sawbridgeworth / 2 / 2 / 1 / 1 / 6
Kings Langley / 2 / 2 / 1 / 1 / 6
Knebworth / 2 / 2 / 1 / 1 / 6
Cunningham / 1 / 1 / 2 / 2 / 6
Leverstock Green / 1 / 2 / 1 / 2 / 6
Cuffley / 1 / 1 / 2 / 1 / 5
Adeyfield / 1 / 2 / 1 / 1 / 5
BrookmansPark / 1 / 1 / 1 / 2 / 5
Wheathampstead / 1 / 1 / 1 / 1 / 4
Redbourn / 1 / 1 / 1 / 1 / 4
StevenageOldTown / 1 / 1 / 1 / 1 / 4
Welwyn / 1 / 1 / 1 / 1 / 4
Cranborne / 1 / 1 / 1 / 1 / 4
Jackmans / 1 / 1 / 1 / 1 / 4

Table B : Issues July-September 2006 (Quartiles)

Total excluding bulk loans / Score
St Albans / 104,642 / 4
Stevenage / 96,008 / 4
Bishop's Stortford / 86,003 / 4
Hitchin / 82,695 / 4
Hemel Hempstead / 81,064 / 4
WelwynGarden City / 78,774 / 4
Harpenden / 76,397 / 4
Watford / 73,076 / 4
Hoddesdon / 66,939 / 4
Letchworth / 66,501 / 4
Royston / 53,587 / 4
North Watford / 52,161 / 4
Rickmansworth / 50,908 / 4
Berkhamsted / 49,912 / 3
Cheshunt / 48,169 / 3
Ware / 46,126 / 3
Borehamwood / 43,591 / 3
Hertford / 43,085 / 3
Marshalswick / 39,967 / 3
Hatfield / 39,560 / 3
Oakmere / 37,001 / 3
Bushey / 35,320 / 3
Croxley Green / 33,653 / 3
Tring / 30,112 / 3
Oxhey / 29,495 / 3
Baldock / 28,472 / 2
Radlett / 26,982 / 2
Chorleywood / 22,176 / 2
Abbots Langley / 21,495 / 2
Buntingford / 17,165 / 2
Woodhall / 16,818 / 2
Sawbridgeworth / 16,130 / 2
Kings Langley / 15,935 / 2
Goffs Oak / 15,688 / 2
Bovingdon / 14,016 / 2
Fleetville / 13,714 / 2
Knebworth / 12,312 / 2
Waltham Cross / 11,199 / 2
Cunningham / 10,607 / 1
Cuffley / 10,073 / 1
Leverstock Green / 9,851 / 1
Wheathampstead / 9,192 / 1
Adeyfield / 9,073 / 1
Redbourn / 8,505 / 1
StevenageOldTown / 8,339 / 1
Welwyn / 8,096 / 1
London Colney / 7,850 / 1
BrookmansPark / 6,017 / 1
Cranborne / 4,585 / 1
Jackmans / 3,509 / 1

Table C : Issues per hour 2006 (Quartiles)

Band / District / Library / Issues per hour / Score
1 / St Albans / St Albans / 142 / 4
2 / St Albans / Harpenden / 129 / 4
1 / Stevenage / Stevenage Central / 128 / 4
2 / East Herts / Bishop's Stortford / 115 / 4
2 / North Herts / Hitchin / 111 / 4
1 / Dacorum / Hemel Hempstead Central / 108 / 4
1 / Welwyn Hatfield / WelwynGarden City / 105 / 4
2 / North Herts / Letchworth / 103 / 4
2 / North Herts / Royston / 95 / 4
1 / Watford / Watford Central / 91 / 4
2 / Broxbourne / Hoddesdon / 90 / 4
2 / Watford / North Watford / 86 / 4
2 / Dacorum / Berkhamsted / 84 / 4
2 / Broxbourne / Cheshunt / 81 / 3
2 / East Herts / Ware / 78 / 3
2 / Three Rivers / Rickmansworth / 76 / 3
3 / St Albans / Marshalswick / 76 / 3
2 / East Herts / Hertford / 73 / 3
2 / Welwyn Hatfield / Hatfield / 67 / 3
2 / Hertsmere / Oakmere / 63 / 3
2 / Hertsmere / Borehamwood / 62 / 3
3 / Three Rivers / Croxley Green / 60 / 3
2 / Hertsmere / Bushey / 60 / 3
3 / Three Rivers / Abbots Langley / 53 / 3
3 / North Herts / Baldock / 52 / 3
3 / Dacorum / Tring / 52 / 3
2 / Three Rivers / Oxhey / 51 / 2
3 / Hertsmere / Radlett / 49 / 2
3 / North Herts / Knebworth / 46 / 2
3 / East Herts / Buntingford / 44 / 2
4 / St Albans / Fleetville / 44 / 2
3 / Dacorum / Kings Langley / 44 / 2
3 / Three Rivers / Chorleywood / 43 / 2
3 / East Herts / Sawbridgeworth / 43 / 2
3 / Dacorum / Bovingdon / 41 / 2
4 / Broxbourne / Goffs Oak / 40 / 2
4 / Dacorum / Leverstock Green / 40 / 2
4 / Dacorum / Adeyfield / 38 / 2
4 / Welwyn Hatfield / Woodhall / 36 / 1
4 / St Albans / Cunningham / 35 / 1
4 / St Albans / Wheathampstead / 34 / 1
4 / Welwyn Hatfield / Welwyn / 33 / 1
4 / St Albans / Redbourn / 32 / 1
4 / Stevenage / Stevenage Old Town / 31 / 1
4 / St Albans / London Colney / 29 / 1
4 / Welwyn Hatfield / Cuffley / 28 / 1
4 / Welwyn Hatfield / Brookmans Park / 25 / 1
4 / Broxbourne / Waltham Cross / 17 / 1
4 / Hertsmere / Cranborne / 17 / 1
4 / North Herts / Jackmans / 15 / 1
Total - static libraries / 71

Table D : Visits – July-September 2006

Band / District / Service Point / Jul-Sep 2006 / Scores
1 / St Albans / St Albans / 99,475 / 4
1 / Stevenage / Stevenage / 72,295 / 4
1 / Watford / Watford / 69,327 / 4
2 / Broxbourne / Hoddesdon / 61,987 / 4
1 / Dacorum / Hemel Hempstead / 58,202 / 4
1 / Welwyn Hatfield / Welwyn Garden City / 55,429 / 4
2 / North Herts / Hitchin / 54,296 / 4
2 / East Herts / Bishops Stortford / 54,025 / 4
2 / North Herts / Letchworth / 53,851 / 4
2 / St Albans / Harpenden / 50,419 / 4
2 / North Herts / Royston / 47,459 / 4
2 / Welwyn Hatfield / Hatfield / 45,670 / 4
2 / Dacorum / Berkhamsted / 40,511 / 3
2 / Three Rivers / Rickmansworth / 39,874 / 3
2 / East Herts / Hertford / 38,679 / 3
2 / Broxbourne / Cheshunt / 37,082 / 3
4 / Broxbourne / Waltham Cross / 34,165 / 3
2 / East Herts / Ware / 33,994 / 3
2 / Hertsmere / Borehamwood / 33,038 / 3
2 / Watford / North Watford / 24,745 / 3
3 / St Albans / Marshalswick / 24,353 / 3
2 / Hertsmere / Oakmere / 22,773 / 3
2 / Three Rivers / Oxhey / 22,703 / 3
3 / Dacorum / Tring / 21,436 / 3
3 / Three Rivers / Croxley Green / 19,894 / 3
3 / Hertsmere / Radlett / 19,596 / 2
2 / Hertsmere / Bushey / 19,043 / 2
3 / Three Rivers / Chorleywood / 18,445 / 2
3 / North Herts / Baldock / 16,991 / 2
4 / Welwyn Hatfield / Woodhall / 16,443 / 2
3 / East Herts / Buntingford / 14,978 / 2
3 / Dacorum / Bovingdon / 13,909 / 2
4 / Broxbourne / Goffs Oak / 12,990 / 2
3 / Three Rivers / Abbots Langley / 12,217 / 2
4 / St Albans / London Colney / 10,434 / 2
4 / Welwyn Hatfield / Cuffley / 9,995 / 2
4 / St Albans / Cunningham / 9,019 / 2
4 / St Albans / Fleetville / 9,015 / 2
3 / Dacorum / Kings Langley / 8,993 / 1
4 / Dacorum / Leverstock Green / 8,561 / 1
3 / East Herts / Sawbridgeworth / 7,484 / 1
4 / Welwyn Hatfield / Brookmans Park / 7,365 / 1
4 / St Albans / Wheathampstead / 7,032 / 1
4 / St Albans / Redbourn / 6,869 / 1
4 / Stevenage / Stevenage Old Town / 6,829 / 1
4 / Dacorum / Adeyfield / 6,721 / 1
3 / North Herts / Knebworth / 5,357 / 1
4 / Welwyn Hatfield / Welwyn Old Town / 5,078 / 1
4 / Hertsmere / Cranborne / 3,680 / 1
4 / North Herts / Jackmans / 1,707 / 1

Table E : Visits per hour – July-September 2006

Band / District / Library / Per hour open / Scores
1 / St Albans / St Albans Central / 135 / 4
1 / Stevenage / Stevenage Central / 97 / 4
1 / Watford / Watford Central / 87 / 4
2 / St Albans / Harpenden / 85 / 4
2 / North Herts / Royston / 84 / 4
2 / North Herts / Letchworth / 84 / 4
2 / Broxbourne / Hoddesdon / 83 / 4
1 / Dacorum / Hemel Hempstead Central / 78 / 4
2 / Welwyn Hatfield / Hatfield / 77 / 4
1 / Welwyn Hatfield / Welwyn Garden City / 74 / 4
2 / North Herts / Hitchin / 73 / 4
2 / East Herts / Bishop's Stortford / 72 / 4
2 / Dacorum / Berkhamsted / 68 / 4
2 / East Herts / Hertford / 65 / 3
2 / Broxbourne / Cheshunt / 62 / 3
2 / Three Rivers / Rickmansworth / 60 / 3
2 / East Herts / Ware / 57 / 3
4 / Broxbourne / Waltham Cross / 53 / 3
2 / Hertsmere / Borehamwood / 47 / 3
3 / St Albans / Marshalswick / 46 / 3
3 / Dacorum / Bovingdon / 41 / 3
2 / Watford / North Watford / 41 / 3
2 / Three Rivers / Oxhey / 39 / 3
4 / St Albans / London Colney / 39 / 3
2 / Hertsmere / Oakmere / 39 / 3
3 / East Herts / Buntingford / 38 / 3
3 / Dacorum / Tring / 37 / 2
3 / Three Rivers / Chorleywood / 36 / 2
3 / Hertsmere / Radlett / 36 / 2
3 / Three Rivers / Croxley Green / 36 / 2
4 / Welwyn Hatfield / Woodhall / 35 / 2
4 / Dacorum / Leverstock Green / 35 / 2
4 / Broxbourne / Goffs Oak / 33 / 2
2 / Hertsmere / Bushey / 32 / 2
3 / North Herts / Baldock / 31 / 2
4 / Welwyn Hatfield / BrookmansPark / 31 / 2
3 / Three Rivers / Abbots Langley / 30 / 2
4 / St Albans / Cunningham / 30 / 2
4 / St Albans / Fleetville / 29 / 1
4 / Dacorum / Adeyfield / 28 / 1
4 / Welwyn Hatfield / Cuffley / 27 / 1
4 / St Albans / Wheathampstead / 26 / 1
4 / St Albans / Redbourn / 26 / 1
4 / Stevenage / StevenageOldTown / 26 / 1
3 / Dacorum / Kings Langley / 25 / 1
4 / Welwyn Hatfield / Welwyn / 21 / 1
3 / North Herts / Knebworth / 20 / 1
3 / East Herts / Sawbridgeworth / 20 / 1
4 / Hertsmere / Cranborne / 14 / 1
4 / North Herts / Jackmans / 7 / 1

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