Supervised Contact Session Monitoring Sheet

Observations need to take into account all of the information available, for example, the child/ren’s presentation and include positive aspects of the contact as well as areas for improvement.

Please write as objectively as possible, with a view to this recording being shared with the service user/s.

If at any time during the course of the contact session, you feel that the child/ren (no matter what age) is at risk of being harmed or abused, you must inform the contact co-ordinator and/or social worker.

Date of Contact / Scheduled Start and Finish Times / Actual Start and Finish Times
Contact Supervisor Details
Contact supervised previously? Y/N
First contact supervised with this family? Y/N
Venue / Social Worker
Child/ren’s Name/s (in full)
Child/ren’s CareFirst Number/s
Family Member/s (Full Name) / Relationship to Child/ren / Arrival Time / Departure Time

If the actual start and finish times were different, please state why?

Did you transport the child/ren to and from contact?YesNo

If not, who transported the child/ren (please provide full name, their relationship to the childand whether it was to, from or both)?

Collection and Journey to Contact – How was the child/ren when they were collected? What information did the carer provide about the child to ensure they were supported and supervised appropriately on the journey? How was the chid/ren during the course of the journey?

Did everyone who was expected to attend?YesNo

If no, who did not attend (full name and relationship to child/ren)? Were there reasons given for their non attendance?

Did anyone attend who was not expected to?YesNo

If yes, who attended (full name and relationship to child/ren)? What were the reasons given for their attendance?

On a scale of 0-10, how did the child/ren rate the contact overall (please circle)?

Child’s Name:

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Child’s Name:

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Child’s Name:

012345678910

Child’s Name:

012345678910

COMMENTS ON THE GREETINGS AND START OF THE CONTACT

  • How was the child/ren greeted? How did they respond?
  • Were hugs or kisses exchanged? Who initiated the physical contact? How did the child/ren respond?
  • How did the children greet each other if in separate placements?
  • Were the adult/s able to give all of the children equal attention?
  • How were the adult/s presented and did they appear to be under any influence?
  • How did the child/ren present for contact?
  • Do the adult/s interact with you appropriately i.e. language and tone?

COMMENTS DURING THE SESSION

  • How quickly didthe adult/s begin to engage? Was any prompting or intervention needed? How did the child/ren respond?
  • How did the family interact i.e. were they around a table or interacting as a group etc? What did they play? Who initiated this? Was there any conflict? Was it managed successfully by the adult/s?
  • Did the adult/s bring any toys/activities/gifts with them? If so, what did they bring and was it age appropriate? What was the child’s response?
  • If more than one adult attended, did they co-operate /work well together? Consider who lead the play, discussion, basic care tasks etc, and who gave instructions etc
  • Was any -food given to the child/ren? If so, what and how much?
  • Was the basic care and feeding of the child/ren managed appropriately and safely?
  • Did you have to intervene to offer advice or guidance? If so, were the adult/s prepared to accept this and did they use it? Were you asked to give guidance or assist in anyway, what did this concern?
  • Did the adult/s give clear instruction if the child/ren were misbehaving? If so, was the instruction appropriate? How did the child/ren react?
  • How did siblings interact? Consider whether one child led play, whether all were involved in games etc.

COMMENTS ON THE END OF THE SESSION

  • Did the adult/s show good time management i.e. getting the child/ren ready for the end of contact?
  • Did the adult/s tidy the room?
  • How did the children handle leaving the contact?
  • How did the adult/s handle leaving the contact? How did they bid the child/ren farewell? Was support required?
  • Were there any concerns at the end of the contact?

WERE THERE ANY ISSUES ABOUT SUPERVISING THE CONTACT

  • Did the adult/s make any derogatory comments about you, the social worker or any other professional?
  • Did the adult/s make any enquiries about the foster carer/make use of the communication book if in use?
  • Did the adult/s take any breaks from the session i.e. to read messages on their phone, take/make a call, have a cigarette etc? If so, what for and for how long?
  • Did the adult/s take any medication? If so, do you know what they took?
  • Did the adult/s share any personal or family information that may be relevant to the child/ren e.g. what films they like to watch or food they like to eat etc?

Journey from Contact – How was the child/ren during the journey back to placement?

OVERALL IMPRESSION OF THE CONTACT

  • Was the contact negative or positive? Please explain the reasons why.
What went well during this contact session? Consider what the adult/s said or did, how they responded to the child/ren, whether they made them laugh, feel at ease etc?
What did the child/ren seem to enjoy about the contact?
What struggles or challenges were noted during the contact? What could the adult/s try to work on for future sessions to address this?
  • What was your overall impression of the child/adult relationship?
  • Is there any evidence that progress is being made between contact sessions?

IDEAS TO ENHANCE THE QUALITY OF FUTURE CONTACT OR ANY OTHER ISSUES NEEDING FURTHER ATTENTION

  • Any recommendations i.e. change of venue?
  • Is support needed for any areas of concern?
  • Is contact too long and is the child/ren getting enough out of it?
  • Did the adult/s lose attention?

Signature:Date:

CONTACT SERVICE FEEDBACK FORM

`We welcome feedback as this helps us to improve the service being delivered. Please record any compliments, comments or complaints received by anyone present at the contact, including the child/ren and family members or that you would like to make yourself about the contact service experienced.

NOTE: If the feedback falls outside the contact service please signpost the individual(s) to the Customer Relations Service, Children’s Trust, PO Box 17342, Birmingham, B2 2DW, 0121 303 5161 (Select Option 2) or via email at

Your name
Address
Signature
Date
Please explain below
Continued…
If applicable, is there anything we can do to resolve this matter?

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