Policy/Procedure Continuation Sheet: Page 1

Subject:Human Resources Assistant - Job Description

Department: Human Resources

Administrator

Date Effective: 02/04/2016

Director

Review Date and By:

Department Head

Developed by: Human Resources Director

Chairman

SUBJECT: Human Resources Assistant - Job Description

POSITION SUMMARY:

As a member of the Human Resources Department the Human Resource (HR) Assistant is responsible for providing professional clerical, reception, recruiting and support functions within the office to ensure departmental efficiency. The HR Assistant ensures the departments efficiency is provided through timely and accurate clerical support, along with positive customer service interactions consistent with BGH policies, procedures and Mission, Vision and Values Statement.

ESSENTIAL FUNCTIONS:

  • Provides reception and delivery of excellent customer service skills when greeting all visitors and Bonner General Health staff
  • Responsible for answering and routing incoming phone calls, filing, copying, scanning, faxing and provides basic clerical support for the Human Resource functions
  • Responsible for the development and maintenance of personnel records, ensuring compliance with Federal, State and DNV requirements
  • Responsible for daily filing of documents and maintaining the personnel files
  • Responsible for ordering and maintaining office supplies and printed material for the department
  • Responsible for monthly State New Hire reporting, etc
  • Assists in recruiting process, such as posting job announcements, checking references, scheduling interviews, setting up interviews, preparing offer authorizations etc.
  • Responsible for maintaining accurate applicant tracking system
  • Responsible for obtaining Primary Source Verification on all required employee licenses and/or registrations
  • Maintains Access database and runs reports for management related to employee performance evaluations and license renewals
  • Coordinates the selection process for the Employee of the Month
  • Responsible for making new employee badges and replacements
  • Prepares new employee and benefit packets and keeps adequate copies of all benefit, employee and HR forms on hand
  • Assists with designing, developing, and maintaining of Human Resources forms
  • May assist with some payroll processes as assigned
  • Effectively communicates with diverse populations, both verbally and in writing; responsible for establishing and maintaining healthy interpersonal relationships with all staff members
  • Must be highly effective at problem solving techniques, and have an utmost regard for human decency, fair treatment and confidentiality
  • Prioritizes and manages multiple projects simultaneously, and follows through on issues in a timely manner professionally in person and by telephone
  • Completes various projects and other duties as needed in support of all Human Resources functions
  • Demonstrates the ability to communicate and receive constructive feedback in a positive manner

SUPERSEDES ISSUE DATE 6/96, 1/99, 06/07, 02/08, 05/10, 06/11, 06/12,05/13, 09/14

REPLACES: Changes are the result of QI activities?Yes No

ESSENTIAL FUNCTIONS: (cont.)

  • Maintains strict confidentiality regarding knowledge of all patient information (HIPAA), confidential staff and hospital business
  • BGH maintains the right to establish work schedules and to be assured of employee’s attendance when scheduled. Maintaining regular attendance and punctuality is a required Essential Function of this position.
  • Performs other duties as assigned
  • Age(s) of patient served and age-specific technology

 / Not applicable

OTHER RESPONSIBILITIES:

  • Recognizes the important part this position plays in Performance Improvement of the on-going delivery of care, as outlined in the Bonner General Mission Statement
  • Abides by all Federal, State and Hospital laws, regulations and guidelines
  • Abides by the Bonner General Health Compliance Program

The above statements reflect the general details considered necessary to describe the principlefunctions of the job as identified, and shall not be considered as a detailed description of all workrequirements that may be inherent in the position. BGH operates 24 hours per day, 365 days per year. The operational needs of departments and safety of patients may require that employees beavailable to work all shifts,weekends and holidays and in any department to meet the needs of the patients.

JOB SPECIFICATIONS:

Skills:

Accurate keyboarding of at least 45 wpm

Good understanding of basic computer skills; Intermediate skill level with Microsoft Word and Excel

Requires strong internal and external customer service skills

Demonstrated clerical skills of:

Accurate Filing / Organization
Calculation / Problem solving techniques

Knowledge of employment laws and regulations

Highly effective time management skills and ability to multi-task in a fast-paced environment

Education:High School diploma

Experience: Minimum of two (2) years of Human Resources or clerical officeexperience required, or equivalent combination of education and experience

Supervisory: None

Supervised by: Human Resource Director

PHYSICAL DEMANDS:

  • Job allows employee to vary physical position or activity for comfort
  • In a normal workday, may be required to stand and/or walk for 8 hours or longer
  • In an average work day, the weight requirements are:

Note: Employees are responsible for safely moving, lifting and handling all supplies, equipment andpatient care needs. Safe lifting practice is expected in all areas of job performance and employees are responsible for requesting help whenever needed, regardless of the weight, using available assistance, i.e. lifting devices or additional staff.

WeightRange / Not
Required / Rarely
(Explain) / Occasionally
(1% to 33%) / Frequently
(34% to 66%) / Continuously
(67% to 100%)
0 to 10 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
11 to 25 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
26 to 50 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
51 to 75 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
76 to 100 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Over 100 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......

PHYSICAL DEMANDS: (cont.)

  • In an average work day, the employee may be required to perform:

Not
Required / Rarely
(Explain) / Occasionally
(1% to 33%) / Frequently
(34% to 66%) / Continuously
(67% to 100%)
Climbing / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Bending / Stooping / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Kneeling / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Crouching / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Twisting / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Reaching Shoulder Height & Below
Reaching Above Shoulder Height / …….……..………. / …….……..………… / …….……..………. / …….……..……......
…….……..………. / …….……..………… / …….……..………. / …….……..……......
Grasping / Handling / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Fine Manipulation / Fingering / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Pushing / Pulling ( 10 lbs.) / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Operating Foot Controls ( lbs.) / …….……..………. / …….……..………… / …….……..………. / …….……..……......
  • All sensory skills (speech, vision, smell, touch, hearing) required, corrected to near normal range
  • Mental and physical health necessary to meet demands of the department:

Mental ability to cope with and function effectively during stressful / emergency situations

Remains calm, polite, and positive with others when under pressure

Avoids excessive absenteeism as defined by hospital policy

Environment:

Time spent indoors - 99.9%

Temperature and humidity - normal indoors

Hazards:

Mechanical related to equipment common to an office environment

Hazards are listed in MSDS which are available online or by telephone/fax

  • Machines or tools operated:

Copier / Scanner

Ten-key

Computer

Printer

Fax

I understand that this job description is intended to convey information essential to my understanding the scope of the position; this is not intended to be an exhaustive list of all responsibilities, skills, efforts, duties or working conditions associated with the position. I acknowledge that I have read the complete job description and that I can perform all functions, skills and requirements that are stated herein.

Print Name:______

Signature:______Date:______

Human Resource Assistant_020416.doc