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Resume - Shawn Stout - April 2016

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Resume - Shawn Stout - April 2016 by shawn-stout on Jan 14, 2017 Report

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Transcript SHAWN STOUTSHAWN M. STOUT1306 Purdy AvenueMoundsville, WV HAWN M. STOUT Professional Summary Over 12 years of experience in IT including software design and programming, networking, enterprise systems management, server infrastructure, and the supervision of technical and support staffA results-driven, customer-focused, articulate and analytical Senior Software Engineer possessing strong design and integration problem solving skills Passionate, responsible and committed with a get-it-done, whatever it takes, on-time spirit Adept Software developer with Application Design and Development experience utilizing such tools as C#, .NET Framework, Visual Basic, JAVA, PowerShell, and SQL Server among others Highly experienced in Database Objects (Tables, Views, Constraints, Indexes, Packages, Procedures, Functions, Triggers, Synonyms, Sequences Database Links and Types), Bulk collects/Inserts, Joins, Analytical functions, Dynamic SQL, and Exception Handling Involved in complete SDLC including architecture, analysis, design, development, testing, implementation and maintenance of application software in the Client/Server and web based environments Experienced in User Acceptance Testing involving data validation, data integrity, functional testing, integration testing, regression testing and system testing as well as providing technical support and End-User Instructional documentation Excellent skills in web application tools such as CSS, HTML, XML, PHP, AJAX, DOM, JavaScript, and Dreamweaver Strong knowledge of Excel functions and reporting and T-SQL with database analysis and design including stored procedures and functions Skilled in business planning, requirements gathering, specification design, and architectural systems research to develop technical solutions that improve scalability, performance and profits Recognized as subject matter expert in software programming and development, enterprise backup solutions, architecture and global imaging solutions Working knowledge of IT infrastructure, LAN/WAN services, server technologies, virtualization, and Operating SystemsHighly motivated team contributor with creative ideas, innovative thinking, and excellent problem solving abilities that can also work independently when appropriate Strong verbal and written communications with experience developing Standard Operating Procedures (SOP), Statements of Work (SOW) Extremely enjoy a fast-paced, challenging technical track career in an application development environmentTechnical SkillsProgramming Languages C#, Visual Basic, VBA, VB.Net, ASP, ASP.NET, JSP, JAVA, MS/SQL, T-SQLAnd Internet/Web Tools: WCF, COM/DCOM, JSP, JavaScript, JQuery, SOAP, Microsoft SharePoint, XML, HTML, DHTML, CSS, VBScript, Photoshop, Drupal, WordPress, and Shopping CartsApplication Development: Visual Studio.NET 2012/2010/2008, VB.NET / Visual Basic 6.0, Macromedia DreamweaverCloud Services: Amazon Web Service (AWS), Microsoft Azure Cloud ServicesScripting Languages: VBScript, PowerShell, JQuery, JavaScript, Bash, HTA, BatchOperating Systems: Windows Server 2012/2008/2003, Windows 8/7/Vista/XP, Linux, UNIXServer Applications: Microsoft System Center (Operations Manager/Configuration Manager), Hyper-V, VMWare ESX/ESXi, vSphere 4/5, Oracle VirtualBox, IIS, Apache, Tomcat, and XAMPPNetworking: TCP/IP, RPC, HTTP, Wireless, Wiring CAT5, CAT5e, CAT6 IEEE Standards, Security, DNS, DHCP, Group Policy, Active DirectoryDatabase: Microsoft SQL Server 2012/2008/2005, MySQLMethodologies: SDLC, Life Cycle Management, ITILSource Control Tools: GitHub, Visual Source SafeReporting Tools: SQL Server Reporting Services, Excel Pivot Tables and ChartsOther Packages: CA-Service Desk, CA-ITCM, MozyPro, Auto-ITProfessional ExperienceFTI Technology LLC Pittsburgh, PA October 2014 - PresentSenior Systems Engineer (Automation Team)Function as Senior System Engineer focused on using technology to architect and build solutions that take routine and complex procedures from many departments in an Enterprise environment and automate those tasks. Perform discovery, gather requirements, and perform gap-analysis to design solutions that utilize the best fit technology and tools. The Automation frees up many man hours allowing employees to perform other tasks which saves the company time and money, and greatly increases employee efficiency and productivity. Automation tasks include the deployment of Operating Systems, Software, Websites, Databases, Amazon and Microsoft Azure Cloud Services utilizing various programming tools including C#, PowerShell, as well as tools such as Microsoft System Center Orchestrator. Responsible for creating architecture workflows and diagrams as well as departmental SOPs.Build self-healing architecture for AWS software and servers Automate IaaS using SQL, PowerShell and C# .Net to create Microsoft Azure, SMA, and Amazon Web Services (AWS) cloud services Created a Website (AWS Environment Creator) which automates the hardware portion of AWS Ringtail POD builds (a POD being a set of virtual servers that run the Ringtail software). The solution automates the creation of the entire POD environment including server virtual hardware, server software roles, Operating System and OS configuration, storage, networking, Active Directory, firewall and security groups. POD builds could consist of a minimum of 7 up to 100 servers that not only automates the creation and configuration of machines from start to finish but entire cloud infrastructure environments simultaneously Design frontend automation using Selenium, Specflow, JavaScript, and C# to develop API's from the ground up which provide QA for AWS Ringtail environments. The system polled the status of various components and would run tasks to self-heal discovered issues. If issues could not be repaired, alerts and notifications would be generated. Develop web services and communication methods for transporting multiple tasks through firewalls/proxy servers over standard web channels from backend components to frontends Utilize System Center Orchestrator, SQL, Microsoft Operations Management Suite, and Azure Automation Hybrid Runbook Workers to automate many repetitive job functions within the organization for different departments (Q/A, Billing, Technical Operations, and Support Automation) Create customized Orchestrator Integration Packs for NetScaler to automate adding and removing load balanced endpoints and configuration changes Create customized Integration Pack for SalesForce to automate the creation of service tickets, check ticket statuses, and updates to tickets Interact with multiple third party API's using JSON and JQuery Converted PagerDuty Java API to C# to create a front end web site that interfaces with Pagerduty on the backend to provide reports and a dashboard showing which employees are on call Developed company AD Integrated and role-based accessed Intranet called TAP (Technology Automation Portal). Role-based users are granted only access to the Intranet components their roles allow. TAP houses the frontend for all the automated tools created which includes: AWS Environment Creator AWS Network Creator AWS Server Launch Ringtail Upgrade Add Ringtail Version Ringtail Test Status (QA Automation Test Frontend)Thermo Fisher Scientific Pittsburgh, PA June 2012 October 2014Independent Consultant Senior Systems EngineerIndependently contract as a Software Engineer serving as the lead technical expert for scalable solutions, asset management, Enterprise system infrastructure and client management. Provide integral support for cross-disciplinary collaboration; key contributor to core aspects of strategic planning and project management for the global imaging solution utilizing the Microsoft Deployment Toolkit (MDT). Instrumental in shaping multi-tier architecture for the Computer Associates ITCM infrastructure.Global Imaging ProjectArchitect, design, implement and maintain Global Imaging system using the Microsoft Deployment Toolkit. System is highly customized using Visual Studio .NET, C#, Database design and programming, MS/SQL, VBScript and PowerShell. Everything from the Lite Touch Wizard screens (HTML, HTA, AJAX, VBScript) and MDT scripts, to the installation of applications is customized allowing for dynamic acquisition of data using web services and SQL data to control the deployment of the Operating Systems, system configurations and settings, user profiles and applications based upon the location, computer model, OS bit level, and hardware. Work with Risk/Sec group to configure deployments and applications that comply with IT Security, best practices and standards. Dynamic driver injection saves time because a single base Operating System image is maintained eliminating the need to maintain separate images for each computer model. The system is used to deploy corporate standard systems and applications to more than 60 global locations supporting over 40,000 systems and multiple business units Developed and implemented a web-based dashboard to monitor replication of Global Imaging MDT deployment shares to global site servers Follow SDLC and Change Control procedures to ensure versioning to track programming changes and ensure system stability. Utilize Service Desk Ticket and Change Requests to track problems, resolutions and changes to systems and programming code Manage and maintain workflow for the Technical Operations Team. Analyze project requirements, schedule workload, guide technical applications and support quality assurance. Recognized for remediation response, implementing proactive turnkey solutions to simplify processes, mitigate risk and retain operational security Build and deploy silent Enterprise system packages, and standardize system configurations across the global Enterprise; design and maintain specialized scripts (HTML, CSS, VBScript, and Batch). Perform technical writing, policy development, system analysis/design, system integration, system installation, software development and multitaskingWindows XP to Windows 7 Migration Project Architect and engineer a data collaboration project using Microsoft SQL Server 2008 R2, SQL Reporting Services 3.0, C#, web and SharePoint services. Created various database objects like tables, views, sequences, functions, and indexes and wrote complex SQL statements using joins, sub queries, and correlated sub queries to combine multiple sources of data from Active Directory (LDAP Queries), Excel, MDT, and ITCM client data into a single database that ties in the computers asset information, users, and software.Created a Gap Report utilizing SQL Reporting Services making it available to multiple business units via SharePoint (I-Connect) website that provides views for Asset Management and IT Teams to make intelligent business decisions for the Windows XP to Windows 7 Project. Reports identify active, dead and disabled computers, Operating System information, asset owner, and geographic location information to allow for targeting of systems for reimaging (in place upgrades from XP to 7) or replacement Solely responsible for identifying dead computers for removal from Active Directory by farming data from multiple sources to scan and identify target systems. Provided reporting utilizing Excel. Eventually, migrated from Excel to SQL Server to optimize performance as system grew to encompass addition asset reportingITCM Project Identified systems that were not a part of the ITCM infrastructure using C# and SQL Reporting Services. Reporting allowed for ITCM group to include 0ver 95% of all global system into ITCM up from 60% previouslyAs Member of the Global Management Team monitoring system operation, oversee performance and maintenance for more than 40,000 computer workstation systems in the global Enterprise Serve on the Workstation Standards Committee; communicate updates to IT teams worldwide, and perform as Technical Advisor for the strategic client-computing project Optimized operational performance of the network (four domain managers, one enterprise manager and 177 misconfigured scalability servers.). Within one month of assignment to ITCM, identified and removed 44% of dead computers in the active directory; stabilized the system infrastructure Provide integral support through routine collaboration with executive management, colleagues, associates, project managers and team leads (global infrastructure services (GIS) group, Wintel Hosting, Asset Management and Storage Groups teams)Global Enterprise Backup Architect and engineer global Enterprise Backup Solution; developed scripted installation utilizing Auto-IT and VBScript to capture user information and automate software installation and configuration. Maintain and support system. Provide technical and instructional documentation, and lead, mentor and advise other backup administrators internationally.Thermo Fisher Scientific Pittsburgh, PA February 2011 June 2012Independent Consultant Service Desk Level II TechnicianServed as a member of a team of four service desk technicians supporting 1,200 workstations and providing technical support to end-users.Independently resolved 60%-70% of all outstanding service desk ticketsCreated an automated method (using scripting technology) to eliminate a virus in approximately 1,000 sales force systems, an unprecedented solution reducing down time and monetary lossOperated within an open-source project management incident tracking/ticketing system, assisting the desk-side services team, and providing Level II desktop client supportComputer Solutions Moundsville, WV October 2002 February 2011Owner and Independent ContractorOwner of IT solutions company providing services encompassing IT Consulting and business analysis, computer repair, business telephone systems, database programming/ architecture, web site design and programming, server and network administration. Develop IT strategies for router configuration and network diagnostics; provide Windows and Linux system support.Completed more than 300 technical support projects for business owners geographically dispersed through three states maintaining a customer satisfaction ratings of over 99% proven through completed surveys Provide information technology, process improvement and consumer electronic solutions to more than 600 clients including many Fortune 500 companies, small business owners, data management centers, law enforcement agencies and private citizens Develop and implement business plans, design advertising materials and conduct market analysis. Calculate short and long-range profit and loss models, manage operating budgets. Generate proposals, negotiate sales contracts, schedule work load, implement market penetration, brand recognition, and execute territory development strategiesDevelop and code dynamic MLS web-based service utilizing PHP, JavaScript, CSS and MySQL to support Insurance and Realty business allowing them to expand from one to four locations. The web site was updated daily pulling data from an automated FTP upload into the MySQL database using a Cron job and PHP to update MLS listings, data, and photos to Internet viewers Supported and maintained a hosted VMware VSphere Infrastructure of 192 dedicated servers, utilizing load balancing of processor, memory, hard disk and bandwidth resources to optimize multiple server loads across international locations Created a web-based front-end utilizing PHP and MySQL for customer sign-ups to install and configure virtual machines and multiple operating systems without interruption. This allowed for automation of customer sign-ups by taking information entered by the customer to load and configure selected virtual hardware resources and Operating Systems within minutes of order placementRCH, Vertex, Inc. Charleston, WV November 2001 October 2003Area ManagerManaged regional debt collection project (10 counties, 101 cities) for a consumer-based cable communications company.Selected for promotion to management within four months of hire Supervised five employees, and increased accounts processed by more than 100% in less than two weeks Maximized collections of cable equipment by utilizing GPS hardware and programming GPS software (then in its infancy) to determine most efficient route to addresses on delinquent list. This revitalized a failing system with a team of 5 employees collecting an average of 6 accounts and $450.00 per week into a system collecting an average of 46 accounts per week by a team of 3 people including myselfSuccessfully collected $26,498.68 on 324 accounts within 2 months. In addition, 44 boxes, 9 modems were collected and 102 customers were upgraded in services offeredReduced monetary loss through the retrieval of vital inventory, and upgraded service contracts for over 100 customers Performed as Regional Manager, set up large-scale security and surveillance systems (CCTV, Pan and Tilts), created blueprints, wiring diagrams, and schematicsUnited States Navy December 2000 October 2001Submarine Electronics Computer Field/Electronics TechnicianAdvanced technical Electronics Warfare for Submarines Designed a database for the base to keep track of the personnel and all activities Created Interactive testing for knowledge of Submarines using Macromedia Flash and Visual Basic 6.0. Designed a drag and drop schematic Honorable DischargeEducationBachelors of Science and Business Administration (BSBA) 2013 - Computer Information SystemsThomas Edison State College - Trenton, NJGraduated with Honors and received the Arnold Fletcher AwardBelmont Technical Institute - Electronics CommunicationsMaintained 4.0 GPA while simultaneously attending Bishop Donahue High SchoolCertificationsITIL Ver. 3 Foundation Certificate in IT Service Management (ITILF)Microsoft Certified IT Professional (MCITP) Enterprise Desktop Administrator, Windows 7Microsoft Certified IT Professional (MCITP) Enterprise Desktop Support Technician, Windows 7Microsoft Certified Solutions Expert (MCSE) Private Cloud 2012Microsoft Certified Technology Specialist (MCTS) System Center Operations Manager (SCOM) 2012, ConfigurationMicrosoft Certified Technology Specialist (MCTS) System Center Configuration Manager (SCCM) 2012, Configuration Microsoft Certified Technology Specialist (MCTS) Windows Server 2008 Active Directory ConfigurationMicrosoft Certified Technology Specialist (MCTS) Windows 7 ConfigurationMicrosoft Certified Solutions Associate (MCSA) Windows Server 2012Microsoft Certified Solutions Associate (MCSA) Windows 7Microsoft Certified Professional (MCP) Windows XPCOMPTIA A+ and Network+Dell Certified Systems Engineer (DCSE)Licensed Journeyman ElectricianMICROSOFT ID: 8469667 | COMPTIA ID: COMP0010201868011306 Purdy Avenue, Moundsville, WV 26041 | 304-639-2301 | 1306 Purdy Avenue, Moundsville, WV 26041 | 304-639-2301 |