STUDY OUTLINE FOR CHAPTER 11
SUPPLY CHAIN MANAGEMENT
1. What is a supply chain?
2. What is a value chain? What are its two components?
3. What is the goal of supply chain management?
4. List eight reasons for the need for supply chain management.
1)
2)
3)
4)
5)
6)
7)
8)
5. Explain the bullwhip effect.
6. What are the benefits of effective supply chain management?
7. List the ten elements of supply chain management:
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
8. Explain the two types of decisions that are relevant to supply chain management:
1)
2)
9. Define each of these:
DRP
ECR
3-PL
10. List some advantages of e-business:
1)
2)
3)
4)
5)
6)
7)
11. What is reverse logistics, and why is control of that important?
12. List the requirements for a successful supply chain.
1)
2)
3)
4)
5)
13. Explain each of these terms:
Supply chain visibility
Event management
Fill rate
14. What does SCOR represent, and what four metrics does it use?
15. Explain RFID and why that is helpful for effective supply chain management.
16. What is CPFR?
17. List the steps involved in creating an effective supply chain:
1)
2)
3)
4)
5)
18. Explain the importance of each of these terms:
Strategic partnering
Inventory velocity
Information velocity
19. What five performance drivers must supply chain designers address?
1)
2)
3)
4)
5)
20. List the challenges involved in optimizing a supply chain:
1)
2)
3)
4)
5)
6)
21 Explain each of these terms:
Cross-docking
Delayed differentiation
Disintermediation
22. List the purchasing interfaces.
1)
2)
3)
4)
5)
23. List the main steps in the purchasing cycle.
1)
2)
3)
4)
5)
24. What is supplier certification and how is that useful?
25. Briefly describe each aspect with respect to partnering
Number of suppliers
Length of relationship
Low price
Reliability
Openness
Quality
Volume of business
Flexibility
Location
11-10