Appendix IV.C

Student Evaluation of MLS Program Website (Fall 2010-Fall 2013)

1)  How often do you visit the departmental website?
Percentage
Daily / 12.1%
Weekly / 16.6%
At least once a month / 13.6%
Occasionally (less than once a month) / 52.0%
Never / 5.7%
Unanswered / 0%
2)  Do you access the website via a PC with dial-up?
Percentage
Frequently / 0%
Occasionally / 4.4%
Never / 95,6%
Unanswered / 0%
3)  Do you access the website via a PC with a high speed connection?
Percentage
Frequently / 73.0%
Occasionally / 16.5%
Never / 10.5%
Unanswered / 0%
4)  Do you access the website via a hand-held device (Iphone; Blackberry, Droid, etc.)?
Percentage
Frequently / 9.8%
Occasionally / 33.4%
Never / 56.8%
Unanswered / 0%
5)  Do you access the website from a computer in a library?
Percentage
Frequently / 4.0%
Occasionally / 37.4%
Never / 55.8%
Unanswered / 2.8%
6)  Do you access the website from an Internet cafe?
Percentage
Frequently / 0%
Occasionally / 8%
Never / 92%
Unanswered / 0%
7)  How do/did you locate the website? (Choose all that apply.)
Percentage
Google search / 23.4%
Via the ECU College of Education website / 76.0%
Link from another site / 11.8%
Department brochure / .7%
Letter or email that provided the URL / 17.4%
Telephone conversation with MLS Program Advising Coordinator / 2.6%
Other / 13.6%
8)  What type of information are you looking for on the departmental website? (Select all that apply.)
Percentage
Scholarship information / 22.6%
Student news / 31.9%
Curriculum information / 90.3%
Information about faculty / 28.3%
Portfolio information / 37.0%
Other / 0%
9)  Please rate the departmental website on appearance.
Percentage
Excellent / 21.8%
Above Average / 39.0%
Average / 39.0%
Below Average / .2%
Poor / 0%
Unanswered / 0%
10)  Please rate the departmental website on ease of use/navigation.
Percentage
Excellent / 10.8%
Above Average / 35.2%
Average / 45.0%
Below Average / 2.4%
Poor / 2.5%
Unanswered / 4.1%
11)  Please rate the departmental website on relevance of information.
Percentage
Excellent / 8.9%
Above Average / 50.7%
Average / 40.4%
Below Average / 0%
Poor / 0%
Unanswered / 0%
12)  Please rate the departmental website on clarity of information.
Percentage
Excellent / 13.3%
Above Average / 42.6%
Average / 37.6%
Below Average / 0%
Poor / 0%
Unanswered / 6.5%
13)  Please rate your overall satisfaction with the departmental website.
Percentage
Excellent / 17.3%
Above Average / 41.6%
Average / 38.7%
Below Average / 0%
Poor / 0%
Unanswered / 2.4%
2.41