Solutions Architect

COMPANY: / Bedroc / LOCATION: / Franklin, TN
SALARY/WAGE: / Dependent on Qualifications; Excellent Benefits / STATUS: / Full Time Employee
JOB CATEGORY: / Professional Services / OCCUPATION: / Information Technology
RELEVANT WORK EXPERIENCE: / 7+ years relevant experience in an IT environment. Top level certifications are required in the particular area of specialization / TECHNICAL SKILLS: / Superior technical expertise in area of specialization. Varied hands-on experience implementing solutions in multiple, dissimilar environments
EDUCATION: / Bachelor’s Degree in Information Technology (IT) or equivalent experience/certifications / CITIZENSHIP: / U.S. Citizenship, EAD or Green Card REQUIRED
POSITION DESCRIPTION
A Solutions Architect is the high level technical position with proven expertise inside a specific technology (or multiple technologies). The individual is accountable for the full scope of a service endeavor – from evaluating business needs to implementing a cost effective solution. Involved in every aspect of the sales cycle, this position requires an integral role for on-site engagements and project based work, the individual will work closely with customers and project managers alike.
This position reports to the Director of Professional Services.

STRATEGIC RESPONSIBILITIES

·  Solution Sales – Architect and sell Hitachi data center solutions into the medium and enterprise commercial accounts
·  Solution Deployment – install, configure, and integrate Hitachi data center solutions meeting specific design requirements. Diagnose and repair hardware and software (provide alternatives) where complications arise
·  Research and Discovery – survey and collect data used in the assessment of proposed solution and design. Execute on tasks ambiguous in nature
·  Documentation – create and update technical documentation including surveys, statements of work, and proposals. Provide procedural documentation for assigned tasks including diagrams and workflow.
·  Project Collaboration – provide Project Manager and Solution Coordinator with daily updates of project and/or task progress. Proactively update project and/or task progress using e-mail, status reports and/or project management software tools.
SKILLS/KNOWLEDGE/COMPETENCIES
Communication / Speak effectively / ·  Speaks clearly and expresses self well in groups and in one-to-one conversations
Foster Open Communication / ·  Creates an atmosphere in which timely and high-quality information flows smoothly between self and others; encourages the open expression of ideas and opinions
Listen to Others / ·  Actively attends to and conveys understanding of the comments and questions of others; listens well in a group
Organizational Knowledge / Know the Business / ·  Shows understanding of issues relevant to the broad organization and business; keeps that knowledge up-to-date; has and uses cross-functional knowledge
Administration / Developing Systems & Processes / ·  Identifies and implements effective processes and procedures for accomplishing work
Work Efficiently / ·  Allocates one’s own time efficiently; handles multiple demands and completing priorities; efficiently processes paperwork; manages meetings effectively
Customer Service / Focus on Customer Needs / ·  Anticipates customer needs; takes action to meet customer needs; continually searches for ways to increase customer satisfaction
Judging / Analyze Issues / ·  Gathers relevant information systematically, considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; seeks input from others; uses accurate logic in analyses
Use Sound Judgment / ·  Makes timely and sound decision; makes decisions under conditions of uncertainty
COMPANY INFORMATION
·  Bedroc is an IT value-added reseller founded in 2009 by experienced industry professionals. We’ve experienced rapid growth year-over-year, with 34 full-time staff members. We take a unique approach to client problem-solving and have superior intellectual capital among the management team.
BENEFITS
·  Extremely competitive compensation along with an outstanding incentive bonus structure
·  Comprehensive benefit package including health insurance, dental, vision, paid time off, matched 401k
·  A dynamic, fast-paced and rewarding work environment that is friendly, casual and flexible. Opportunity to work for a company that invests in your success in a position that offers variety and opportunity for growth
·  Opportunity to be part of an innovative organization with unlimited industry growth potential