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Lesley Purchase

Information Access Co-ordinator

Resources Direcorate

County Hall

Spetchley Road

Worcester

WR5 2NP

U:\U252 Cross Working\SU0024 Information Access\01 Info Requests\07 Res\FOIs\2013-2014\5698200 Morehead D - SCA - 2013-08-05\2013-07-24 Response.doc

Mr D Morehead

24 July 2013

Our Ref: lap/5698200

Dear Mr Morehead

Freedom of Information Act 2000

Request Concerning Data Pertaining to Mobile Users on Website

Thank you for your request dated8 July, which has now been considered.

1. How much did your website design, development and launch cost?

The web site was designed, developed and launched internally.

2. What is the cost of maintaining your website month to month? I’m specifically looking for development support, hosting and other maintenance costs.

The website is developed, hosted and maintained internally.

3. When was the current iteration of your website launched?

October 2012.

4. Do you have a mobile friendly website? (i.e. does your website have a version tailored specifically to smartphone users)

Yes.

5. For each of:

o January 2013

o February 2013

o March 2013

o April 2013

o May 2013

I would like to know:

5.1 How many visits your website received

o January 2013447,673

o February 2013273,098

o March 2013295,435

o April 2013247,751

o May 2013240,836

5.2 How many of these visits were from a smartphone device

o January 2013171,862

o February 2013 78,894

o March 2013 90,762

o April 2013 57,314

o May 2013 47,981

5.3 How many of them were from a tablet device

We do not capture this data.

6. Which web analytics tool do you use to track data such as the above?

Siteimprove.

7. What are the costs incurred with using your current web Analytics tool?

£3485 pa, this includes our intranet and hosted partnership site

If you have any queries or concerns relating to this then please contact me.

If you have a complaint about the handling of this enquiry then in the first instance please contact:

Consumer Relations Department

Worcestershire County Council

County Hall

Spetchley Road

Worcester

WR5 2NP

Tel: 01905 766364

You also have a right of appeal to the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

SK9 5AFTel:01625 54 57 45www.ico.gov.uk

Yours sincerely

Lesley Purchase

Information Access Co-ordinator

Resources Directorate

Worcestershire County Council

Re-Use of Public Sector Information Regulations 2005

The enclosed documents are supplied to you by Worcestershire County Council pursuant to its statutory duties under the Freedom of Information Act 2000 and/or the Environmental Information Regulations 2004 and are subject to copyright protection. In most cases Worcestershire County Council will own the copyright. However, we draw your attention to the fact that some or all the documents may be the copyright of another person or organisation.

The copyright owner of the information contained within the documents supplied to you in this case is Worcestershire County Council.

You are free to re-use any of the documents supplied in any format or medium for the following purposes: for personal use including non-commercial research purposes, private study, internal circulation within your organisation or for the purposes of news reporting. However this is subject to the information contained within the documents being used accurately and not in a misleading context. You should also identify Worcestershire County Council as the source of the information. You can find more information about our implied terms of re-use at

http://www.worcestershire.gov.uk/cms/pdf/Implied%20Re-use%20and%20Copyright%20Licence.pdf However, if you would like to re-use our documents for other purposes eg. publishing them or using them commercially, then you will need to make a formal application under the Re-Use of Public Sector Information Regulations 2005.

You can make a formal application for re-use by writing to the Information Access Officer, Worcestershire County Council, County Hall, Spetchley Road, Worcester, WR5 2NP. Full guidance on how to make an application to re-use our information can be found in our Re-Use Policy at: http://www.worcestershire.gov.uk/cms/community-and-living/records/cimu/access-to-information/re-use-of-information.aspx