ST. MILDRED’S PRIMARY INFANT SCHOOL
Job Description ICT Technician
Line Manager: ICT leader, Head Teacher
Performance Management: Head Teacher or Deputy Head Teacher
This job description outlines the specific responsibilities related to the above.
Core Purpose
To provide an efficient and effective ICT Technical Support Service to the school, staff and pupils.
Responsibilities
Infrastructure
To install, configure and test new ICT equipment and network systems, including
hardware, peripherals, and software according to manufacturer instructions and ensure
that they operate to a maximum potential.
Monitor system performances. Diagnose and resolve network, software and hardware
faults (including peripherals), and perform maintenance repairs and upgrades as
required.
Liaise with appropriate outside agencies where appropriate.
Assist the ICT Leader in the appropriate deployment of hardware around the
school.
Manage staff and pupil accounts, allocation of software, user space and printer credits.
To provide prioritised technical support and advice as required across the school
Carry out regular housekeeping to ensure the server storage is used effectively.
Ensure the Internet connectivity is maintained.
Ensure the smooth running of the School network (Curriculum and Administration).
To support the use of IT for administration purposes
Health & Safety and Security
To be aware of all matters relating to Health and Safety and to implement safe working
practices.
To administer and monitor basic Health & Safety procedures
Audit checks including warranties and licences.
Undertake monitoring of departmental stock and equipment as directed by the ICT
Leaderr, to maintain an inventory of equipment and take responsibility for ordering
of stock as appropriate in line with the School purchasing procedures.
Work with the ICT Leader to develop ideas and processes to ensure the security
and integrity of the ICT systems are maintained.
Advise on the security of equipment.
Monitor the backup system to ensure it is safe and effective.
Ensure the School’s virus protection system is adhered to.
Maintain the firewall protection for the school.
Implement the School’s network and Internet security policies.
Ensure that copyright and data protection laws are upheld.
Curriculum
To work directly with the ICT Leader to best support the use of ICT in school and
complete work on various projects.
Work alongside the ICT Leader in the implementation of the whole school ICT and e-safety Policy.
Provide support for teachers and pupils in the use of ICT across the curriculum.
Working with them in class and providing technical advice to staff. Set up/prepare
classes to use mobile technology.
To provide prioritised technical support and advice as required across the school.
Ensure and monitor that an effective system is in place for staff to report faults, that
faults and problems are quickly rectified so that staff and pupils (where appropriate) are
able to access the system in school and at home.
Provide in house training to other staff as appropriate.
Manage and promote the use of the School’s Managed Learning Environment
To maintain the School website in collaboration with Senior Management and the ICT
Leader.
General
To undertake available training opportunities and demonstrate a commitment to
continuous development. To keep abreast of new developments in hardware and
software.
To be responsible for providing bespoke IT solutions for the school.
To demonstrate a willingness to work flexibly, sometimes outside of normal core hours, in response to service demands as agreed with the School Leadership Team
To perform such other tasks as may reasonably be required by the ICT Leader or
by the School Leadership Team.
To carry out the above duties in accordance with the Local Authority Equal
Opportunities policies.
Personal Specifications
Good Literacy skills.
Extensive knowledge of a range of ICT hardware (eg, computers, printers, scanners,
digital photographic equipment, servers) PC and Apple.
Extensive knowledge of a range of the applications and software commonly used in
schoolseg, Microsoft Office, Easiteach, Crick, 2Simple, Kar2ouche.
Experience of using school Intranets (MLE - Fronter) and school networking software
(Community Connect 4).
Good problem solving skills.
Ability to develop good relationships and communicate effectively.
Self confident with a collected professional manner.
Hardworking, energetic and enthusiastic.
Good time management and organisational skills.
Realistic and flexible – ability to maintain a sense of proportion in stressful situations.
Willingness to support others and be supported.
Interested in the wider technical world and current issues
Support the school’s extra curricular activities.
A good record and regard for punctuality and attendance at work.
Open minded and creative, with an ability to use initiative and be innovativ