St John Ambulance Communication Centre Enterprise Agreement 1994

ST JOHN AMBULANCE COMMUNICATION CENTRE

ENTERPRISE AGREEMENT 1994

No. AG 48 of 1994

1.-TITLE

This Agreement shall be referred to as the St John Ambulance Communication Centre Enterprise Agreement 1994.

2.-ARRANGEMENT

1.Title

2.Arrangement

3.Application of Award

4.Parties Bound

5.Objectives

6.Relationship to Parent Award

7.Single Bargaining Unit

8.Measures to Achieve Gains in Productivity, Efficiency and Flexibility

9.Standards

10.Avoidance and Resolution of Industrial Disputes

11.Increase in Wage Rates

12.No Precedent

13.Period of Operation and Renewal

14.No Extra Claims

Appendix - Resolution of Disputes Requirements

Appendix A - Communication Officers' - Rates of Pay

3.-APPLICATIONOFAWARD

This Agreement shall apply to St John Ambulance Australia WA Ambulance Service Inc. in respect of all employees who are engaged in any of the occupations or callings specified in the awards that cover employees who will be bound by this Agreement.

4.-PARTIESBOUND

(1)St John Ambulance Australia WA Ambulance Service Inc., 209 Great Eastern Highway, Belmont WA 6104;

(2)The Australian Liquor, Hospitality and Miscellaneous Workers Union, Miscellaneous Workers Division, Western Australian Branch, 61 Thomas Street, Subiaco WA 6008.

5.-OBJECTIVES

This Agreement is designed to:

(1)Maximise the opportunity for the WA Ambulance Service Inc., its employees and the Union to improve the training, professionalism, career path progression, efficiency and thereby performance and image of the Ambulance Service; and

(2)Provide an appropriate pay increase for employees in recognition of their contribution and participation in productivity and efficiency measures outlined in the Agreement.

6.-RELATIONSHIPTOPARENTAWARD

This Agreement shall be read and interpreted wholly in conjunction with the Ambulance Service Communication Centre Employees' Award 1991 provided that where there is any inconsistency this Agreement shall take precedence.

7.-SINGLEBARGAININGUNIT

For the purposes of this Agreement all employees covered under the Ambulance Service Communication Centre Employees' Award 1991, as amended and consolidated shall form the bargaining unit.

8.-MEASURESTOACHIEVEGAINSINPRODUCTIVITY,EFFICIENCYAND FLEXIBILITY

Consistent with the terms of the decision in the January 1992 State Wage Case, the following measures designed to achieve real and demonstrable gains in productivity, efficiency and flexibility will be or have been implemented:

(1)CommunicationsCentreIntroductionofPartTimeWork

(a)The parties agree to introduce no more than two part time positions on the basis of replacement of up to one full time position.

(b)These employees will work four, six hour day shifts followed by four days off over an eight week cycle.

(c)These employees will receive four weeks annual leave a year, one week's leave for being regularly rostered to work on Sundays and public holidays, and a further one week in lieu of public holidays falling on rostered days off, making total of six weeks' leave per annum.

(d)Annual leave hours will be calculated by averaging the total ordinary hours worked during the accrual period.

(e)The employee will be paid the yearly rate appropriate to the year of service on the classification structure within the existing award.

(f)Overtime will be paid for all call backs, covering of shifts and where less than twelve hours' notice is given for shift extensions.

(g)Where a minimum of 12 hours' notice has been given, normal hours may be extended to a maximum of eight hours per shift.

(h)The employees will work 168 ordinary hours in a normal eight week cycle and receive 24 hours penalty weekend rates equalling 192 hours payment. This will be paid as a rolled in rate as 24 hours per week.

(i)Each part time position will take up a vacant annual leave block as per annual leave roster. Coverage of these positions will be provided by the relief communications officers on the basis of four days on and four days off. Relief officers will maintain their normal average hours of duty, as per the Award.

(j)Any other coverage of these positions will be maintained as per the Award conditions.

(2)CommunicationsCentre-StudyUndertaking

As part of an ongoing commitment to professionalism all Communication Centre employees will be encouraged to undertake voluntary studies in their own time in Anatomy and Physiology through a TAFE course. All initial study will be at cost to the employer provided that the costs of re-examination in any area will be borne by the employee.

Should any aspects of this provision conflict with any educational and or training requirements that emanate from the Competency Based Training (CBT) project the CBT requirements will take precedence.

(3)MealBreaks-CommunicationsCentreStaff

(a)Where in the opinion of a Senior Officer it is imperative for any Officer to remain on duty during his/her standard 1 hour (or half hour) unpaid meal break, such officer will be paid overtime at the award rate, for the period of that meal break.

(b)When leaving the Communications Centre for any standard unpaid meal break (falling between the hours of 1100 - 1400), the officer will carry a hand held radio to enable contact in case of an emergency.

(c)If required to return, the officer will be paid overtime at the award rate for the unused portion of the break.

9.-STANDARDS

This Agreement shall not operate so as to cause an employee to suffer a reduction in ordinary time earnings or a reduction in Industrial Relations Commission standards such as standard hours of work, annual leave or long service leave.

10.-AVOIDANCEANDRESOLUTIONOFINDUSTRIALDISPUTES

(1)Any grievance, complaint or dispute arising out of the interpretation or application of this Agreement shall be settled in accordance with the procedures outlined in this clause.

(2)These procedures have been developed by agreement between the parties. The union recognises the right and responsibility of the employer to provide uninterrupted and efficient services to the Community. The employer recognises the rights and responsibilities of the Union to represent its members in compliance with its rules.

(3)The following procedure will provide effective and speedy means for resolution of difficulties, problems and disputes with regard to this Agreement.

(a)Any single employee grievance arising out of the interpretation or application of this Agreement shall be taken up with the employee's relevant supervisor.

(b)Failing resolution at step (a) the issue is to be referred to the employer's appropriate line Superintendent and where necessary for liaison with the appropriate Union official.

(c)Failing resolution at step (b) the issue is to be referred to the Union/Employer Industrial Relations Negotiating Committee which shall determine a ruling on the issue.

(d)In the event that the committee in (b) cannot resolve the matter it should be referred to the Executive Industrial Relations Committee which shall determine the matter.

(e)Where the Executive Industrial Relations Committee is of the view that the issue is of such a nature as to require the assistance of an arbitrator it may resolve to seek a determination of an Industrial Relations Commissioner.

(f)Any grievances, complaints or disputes relating to the interpretation or application of this Agreement by the Union, the employer or group of employees shall be dealt with in accordance with paragraphs (b), (c), (d) and (e) hereof.

(g)Sensible time limits shall be set by the parties in proceeding through the steps of dispute resolution.

(h)While the dispute settlement steps are in progress no industrial action shall be taken and no action prejudicial to any party shall be taken pending resolution of the matter.

11.-INCREASEINWAGERATES

(1)Employees covered by this Agreement will receive a three per cent all purpose increase in pay commencing from the beginning of the first pay period on or after 22 May 1994.

(2)These conditions and pay increases will remain in force until the Agreement ceases to exist or is replaced by a subsequent Agreement.

(3)The rates of pay to apply are in Appendix A - Communication Officers' - Rates of Pay to this Agreement.

12.-NOPRECEDENT

This Agreement is applicable only to the parties named herein and it shall not be used in any manner whatsoever to obtain similar arrangements or benefits in any other plant or enterprise.

13.-PERIODOFOPERATIONANDRENEWAL

(1)This Agreement shall operate up to the 7th day of October 1995.

(2)The parties agree that negotiations for a further Agreement may commence three months prior to its expiry.

14.-NOEXTRACLAIMS

There shall be no extra wage claims for the life of this Agreement, except where consistent with decisions of the Western Australian Industrial Relations Commission that reflect General Orders or State Wage Decisions requiring general application.

APPENDIX - RESOLUTION OF DISPUTES REQUIREMENTS

(1)This Appendix is inserted into the award/industrial agreement as a result of legislation which came into effect on 16January 1996 (Industrial Relations Legislation Amendment and Repeal Act 1995) and further varied by legislation which came into effect on 23May 1997 (Labour Relations Legislation Amendment Act 1997).

(2)Any dispute or grievance procedure in this award/industrial agreement shall also apply to any questions, disputes or difficulties which may arise under it.

(3)With effect from 22 November 1997 the dispute or grievance procedures in this award/industrial agreement is hereby varied to include the requirement that persons involved in the question, dispute or difficulty will confer among themselves and make reasonable attempts to resolve questions, disputes or difficulties before taking those matters to the Commission.

APPENDIXA-COMMUNICATIONSOFFICERS'-RATESOFPAY

(1)These rates shall be effective on and from 22 May 1994

(2)Senior Communications Officer

ClassificationBaseEBBaseHourlyRotatingRotatingGrossGross

RateRateRateShiftShiftAnnualWeekly

& EBAllowanceOvertimeWageWage

WeekendAllowance(Shift)(Shift)

Penalty

1st Year 508.00 15.24 523.24 13.7695126.13 10.33 $34,414 659.70

2nd Year 522.00 15.66 537.66 14.1489129.60 10.61 $35,363 677.88

3rd Year 536.00 16.08 552.08 14.5284133.08 10.90 $36,311 696.06

(3)Communications Officer (Shift)

ClassificationBaseEBBaseHourlyRotatingRotatingGrossGross

RateRateRateShiftShiftAnnualWeekly

& EBAllowanceOvertimeWageWage

WeekendAllowance(Shift)(Shift)

Penalty

1st Year 427.00 12.81 439.81 11.573986.23 0.00$27,442 526.04

2nd Year 439.00 13.17 452.17 11.899288.65 0.00$28,213 540.82

3rd Year 452.00 13.56 465.56 12.251691.27 0.00$29,048 556.83

4th Year 466.00 13.98 479.98 12.631194.10 0.00$29,948 574.08

5th Year 476.00 14.28 490.28 12.902196.12 0.00$30,591 586.40

6th Year 491.00 14.73 505.73 13.308799.15 0.00$31,555 604.88

(4)Communications Officer (Days)

ClassificationBaseEBBaseHourlyPermGrossGross

RateRateRateDayAnnualWeekly

& EBShiftWageWage

Overtime(Shift)(Shift)

Allowance

1st Year 427.00 12.81 439.81 11.573946.30 $25,359 486.11

2nd Year 439.00 13.17 452.17 11.899247.60 $26,071 499.77

3rd Year 452.00 13.56 465.56 12.251649.01 $26,843 514.57

4th Year 466.00 13.98 479.98 12.631150.52 $27,675 530.50

5th Year 476.00 14.28 490.28 12.902151.61 $28,269 541.89

6th Year 491.00 14.73 505.73 13.308753.23 $29,159 558.96

VARIATIONRECORD

ST JOHN AMBULANCE COMMUNICATION CENTRE

ENTERPRISE AGREEMENT 1994

NO. AG 48 of 1994

Delivered 29/08/94 at 74 WAIG 2146

Consolidated at

CLAUSEEXTENT OFORDEROPERATIVEGAZETTE

NO.VARIATIONNO.DATEREFERENCE

1. Title