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Sofia Johansson

123 Street Address | Nashville, TN 37210 | 615-123-4567 |

HUMAN RESOURCES PROFESSIONAL

As anIndustrial/OrganizationalPsychologistandhumanresourcesprofessional,I uncoveremployeeinsights thatdrivebusiness decisionsandcontributetolong-termorganizationalsuccess. Specifically,Ihelpindividualsandteamsresolvehumancapital problemsby(1) askingtherightquestions,(2) measuringandanalyzingdata,and(3)designing evidence-basedsolutions.

AREAS OF EXPERTISE

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  • AdvancedStatistics
  • ResearchMethodsinHR
  • CompensationandBenefits
  • PerformanceAppraisal
  • JobAnalysis
  • Organizational Change and Development
  • Competency/ Strategic Job Modeling
  • TrainingandDevelopmentModels
  • InstructionalDesign(A/Vcontent creation)
  • AdultLearningTheories
  • OrganizationalPsychology
  • MotivationandLeadership
  • WorkGroupEffectiveness
  • Personnel Selection andRecruitment
  • Job PerformancePrediction
  • TestValidation
  • Behavioral Economics
  • Human Factors
  • Professional Ethics inI/O Psychology
  • Federal Labor Laws and Statutes (e.g., FLSA, FLMA, NLRA,sexualharassment)

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TECHNICAL SKILLS

  • StatisticalAnalysis:SPSS, SAS
  • StateofTennessee:Edison(Enterprise Resource Planning (ERP) System),Oracle (HRMSystem)
  • LearningManagementSystems(LMS):D2LBrightspace,Blackboard, Canvas,Moodle,Captivate
  • AdobeCreativeSuite:After Effects,Premiere,InDesign, Illustrator,Photoshop,Dreamweaver

EDUCATION AND AWARDS

Middle Tennessee State UniversityMurfreesboro, TN

Master of Arts in Industrial/Organizational PsychologyAugust 2018

  • Thesis: Employees’ Fairness Perceptions of Workplace Social Media Monitoring: Privacy Invasiveness, Smartphone Ownership, and employee Word Periods

American UniversityWashington, D.C.

Master of Fine Arts in Film and Electronic Media (Partial Coursework) May 2012

  • TV Academy Foundation 2012 Summer Internship Program in Digital Entertainment (one of 40 total internships)

New York UniversityNew York, NY

Bachelor of Arts in HistoryMay 2009

  • BerlinStudyAbroad
  • AlphaSigmaTauSorority(Collegiate TopTauNational Awardrecipient)

Boston University London Internship ProgramLondon, U.K.

Non-Degree in Management and FinanceMay – August 2007

  • Completed three academic courses and a full-time internship with Lehman Brothers

HUMAN RESOURCE EXPERIENCE

State of Tennessee Department of Human ResourcesNashville, TN

Statistical Analyst | Statewide Employee Survey ProgramMay 2015 – June 2016

  • ManagedcommunicationwithHR BusinessPartnersfrom allStateagencies
  • Evaluateddevelopmentandvalidationofthreesurveysmeasuring engagement,intent-to-stay, andworkclimate
  • AssistedpilottestingEmployeeEngagementSurvey,analyzedrawdata,and wrote comprehensive report Select Contributions
  • Generatedad-hocSQL,consolidatedbig data,anddrafted HRreportsfor all Stateagencies
  • Designedabrochure for HR BusinessPartnersthatoutlinednewresearchandanalyticservices

I/O Psychology Summer Intern | Increasing Efficiency of Processing Job ApplicationsJune 2014 – July 2014

  • Processmappedfunctional relationshipsofmanuallyenteringjob applicantinfo. intoapplicant trackingsystem
  • Supportedfacilitatingemployee-selectedreps. inproblem-solvingtechniquesoverthree-dayleanintervention
  • Trainedtopredictandpre-approveemployees’suggestiontopurchaseanonlineapplicationsystem (gainbuy-in)

Effortsreduced processingtimeofoneapplicationfrom8+daysto20minutes

HUMAN RESOURCE EXPERIENCE (CONTINUED)

Middle Tennessee State University, Psychology Peer-Tutoring CenterMurfreesboro, TN

Psychology Graduate AssistantAugust 2014 – December 2014

  • Observedundergraduatepsychologypeer-tutors’sessionsandcoachedtheir performanceafterward
  • Streamlinednascentcenter’sadministrative practicesandupdatedmaterialsusedtotrainpeer-tutors
  • Createdadatabasetotrackstudentimprovementandeventuallypredict General Psychologyclassroom success

American University LibraryWashington, D.C.

New Media Center TrainerDecember 2011 – June 2012

  • Conducted one-hour training sessions in multimedia development software (e.g. Photoshop most popular)
  • Resolved multimedia project issues ranging from faulty A/V equipment to troubleshooting software

ADDITIONAL EXPERIENCE

Governor-Elect Bill Haslam Transition OfficeNashville, TN

Executive Assistant for Constituent ServicesOctober 2010 – February 2011

  • Servedasfirstpointofcontactfor constituents whoeithervisitedor calledHeadquarters
  • Draftedverbalandwrittenresponsestopoliticalandtransition-of-powerinquiries
  • OversawdailyofficeactivitieswhentheOfficeManagerwasaway

Arab American Association of New YorkBrooklyn, NY

Women’s English InstructorJune 2009 – October 2009

  • Developedinteractivelessonstofurtherlanguageskillsandcultural assimilation
  • Facilitatedaccess tosocial servicessuchascontinuingeducationopportunitiesandU.S. citizenshipinformation

International KindergartenBerlin, Germany

English Language InternJanuary 2009 – May 2009

  • Assistedwithlessonplans,lifeskills,andbehavioralissuesfortwo–andthree-year-olds
  • Maintainedschool emphasisofbilingual70%Englishand30% German

Conversion Partners, LLCNew York, NY

Private Equity AnalystJanuary 2008 – May 2008

  • Preparedfinancialstatements,verifying legal complianceforauditingpurposes
  • Coordinatedwithvendorsoversawtestingofmobilecommunicationservices(e.g.SMSmessaging)

Lehman Brothers Prime Brokerage Middle Office, Equity and Fixed IncomeLondon, U.K.

Prime Brokerage AnalystJune 2007 – August 2007

  • Reviewed European security transactions that failed to settle
  • Remedied account discrepancies with support from NY office

Davidson County Sheriff’s OfficeNashville, TN

Employee Satisfaction Survey2014

  • Surveyadministeredtoapproximately900employees.Wroteall communicationonbehalfofSheriff Hall. Analyzedbenchmarkdata. Presentedfindings andrecommendationstoupper management.

Work Group DynamicsMurfreesboro, TN

MTSU Aviation Students2014

  • Assessed students’ behavior operating virtual airline simulations and after-action reviews. Develop a rating scale.

Professional AFfiliations

Society for Industrial and Organizational Psychology (SIOP) October 2016 – Present

Society for Human Resource Management (SHRM) January 2015 – Present

National Human Resources Association May 2015 – Present

College and University Professional Association for Human Resources June 2017 – Present