Preface1
Standard Bidding Documents
Supply and Installation of
Information Systems
Single-Stage Bidding
English Edition
The World Bank
December 2008
Preface1
Revisions
December 2008
This revision is to modify Sub-Clauses 3.1, 4.4, and 17.7 of Section I Instructions to Bidders; and Clauses 9.8 and 41.2.1 (c) of Section IV General Conditions of Contract, to align their text with that of the corrigenda of the Procurement Guidelines, issued in October, 2006, to reflect the changes related to Fraud and Corruption as per the World Bank’s Sanctions Reform package approved by the Board of Directors in August, 2006.
All features of the May 2004 Procurement Guidelines are incorporated including the options of using electronic tendering procedures and bid-securing declarations.
In addition, the following specific modifications are included:
(i)ITB 6.1 (c) allows for subcontractor agreements;
(ii)ITB 29.1 changed to reflect non-applicability of domestic preference;
(iii)BDS ITB 14.1 indicating whether recurrent cost items are required or not;
(iv)BDS ITB 38.1 referring to the requirement of Bank prior approval when bidding document does not specify Adjudicator (e.g. in relatively straightforward and short - about less than a year - contracts with little or no application software development or adaptation);
(v)BDS attachments for (a) Adjudicator, (b) alternative e-tendering procedures, and (c) technical evaluation criteria;
(vi)Technical Requirements, paragraph 2.1 revised to encourage the use of Microprocessor benchmarking rather than the use of brands;
(vii)Sample Form 3.1, revised and simplified MAF.
Preface1
Preface
Background on IT Procurement
Large Information Technology (IT) and Systems (IS) contracts are among the most challenging to procure in World Bank-financed projects because:
- their technical content is diverse and difficult to define;
- they are highly affected by changing business objectives, organizational politics, and institutional capacity of the end-user;
- they are subject to rapid technological change over the project life-cycle; and
- they entail mixtures of professional engineering services and supply of diverse hard and soft technologies.
Thus, specialized Standard Bidding Documents (SBDs) became necessary to facilitate IT procurement[1] under World Bank financing. IT SBDs provide bidding and contracting models that facilitate successful installation, integration, and operation of a range of information technology applications — from straightforward supply and maintenance of technology products, to complex development, integration and operation of mission-critical information systems.
Current guidance on the selection of suitable procurement approaches and SBDs for IT can be found at the World Bank's Procurement web site: .
When to Use this SBD?
This SBD for Supply and Installation of Information Systems (IS1STG-12-08-eng) is recommended for single-stage procurement of supply and installation of information systems. It may also be used for the procurement of sophisticated or large-scale IT, possibly including communications technology and services, of systems engineering services, and of other IT goods/services for which the SBD for Goods or the Request for Proposal (RFP) approach would be unsuitable.
Supply and Installation of Information Systems
Two key features distinguish supply & installation from goods procurements namely, increased supplier’s risk and complex service requirements. Together these two features significantly increase the complexity and risk of the procurement and require different evaluation and contracting terms.
In Supply & Installation procurement the Supplier assumes responsibility for the design, supply, and installation of a facility defined by the Purchaser mainly in terms of performance specifications. Therefore, the Supplier’s responsibility goes beyond the supply of whatever products or services the Purchaser requests, and extends to the provision of any other products or services required to make the facility perform to specifications.
IS Supply and Installation procurement, therefore, requires a degree of professional judgment and expertise from suppliers that is commensurate with the higher degree of risk they are called to assume. This frequently results in large and complex service components for this type of procurement.
Single-Stage Processing
When bidding is based on technical product or service specifications, single-stage procurement is usually appropriate, even for complex procurements. A good example would be the procurement of a large wide-area computing network with a variety of office support and application services, extensive operational acceptance testing requirements and centralized network management, where the basis for bidding is nevertheless a set of well-defined technical specifications and consequently the design risk is borne by the Purchaser.
Even when functional or performance specifications are developed by the purchaser, single-stage procurement is advisable if the specifications are likely to be met only by established products in the market. In this case, Bidders have no real design discretion and Purchasers are not likely to benefit from technical solutions not already widely known. For example, when procuring a complex application system, the Purchaser is likely to formulate its requirements through detailed functional specifications. However, if these specifications can only be met by established software packages, the full potential benefit of two-stage procurement is not available. In this case it might be better to use a single-stage process and a technical merit evaluation method that includes real product tests.
Complex, single-stage procurements may emphasize extensive bidder conferencing and clarification processes based on written communications and full disclosure to all bidders of questions, answers and specification changes. With the advent of electronic government procurement systems, the facilities for bidder conferencing, clarification, and resolution of issues raised about the adequacy or objectivity of specifications will become global, instant, and highly reliable.
In accordance with the provisions in the 2004 Guidelines, the SBD does not support the option that bidders may offer previously imported Goods at CIP prices per para. 2.21 of the Guidelines. The option was not included because the typical complexity and duration of Information System procurement combined with the fast pace of innovation in the field of IT make it unlikely that Goods already in the Borrower's country at the time of bidding could still be up-to-date at the time of delivery.
Further, in accordance with para. 6 of Annex 2 of the 2004 Guidelines, a margin of domestic preference cannot apply when a procurement includes major service requirements, a situation that is typical when procuring Information Systems. Therefore, this SBD does not supportdomestic preference. If an IT procurement mostly comprises quickly procurable Goods for which it makes sense to consider already imported ones and/or for which the Borrower wishes to apply domestic preference as agreed with the World Bank, the harmonized SBD for Goods could be considered as an alternative that supports both CIP pricing of already imported Goods and domestic preference.
Lastly, this SBD does not support DDP terms and pricing pursuant to the same para. 6 of Annex 2 of the 2004 Guidelines. While procurement of Information Systems often has the character of single-responsibility contracting, Goods and Services are usually specified in detail and well separated from each other, as is conducive for CIP and EXW pricing. Nevertheless, if requesting bid prices and contracting on the basis of DDP would make sense for a particular procurement, and provided the World Bank agrees, this SBD would need to be modified ad hoc. Clauses in need of modification include the Bid Pricing clause of ITB, the evaluation of the bid price in BDS, and the clauses for Taxes and Duties as well as for Procurement, Delivery and Transport in GCC. The related provisions in the SBD for the Supply and Installation of Plant and Equipment, Turnkey Contracting, could be used as guidance. In fact, using the latter SBD in a genuine turnkey situation may well be an acceptable alternative to be considered.
Process for Feedback and Discussion of IT Procurement Issues
Over the several years of trial use since its first version in February 1999, this SBD was periodically updated with feedback received from World Bank borrowers, World Bank staff, and members of the IT Industry through the IT Procurement web site and through ad-hoc conferences.
The World Bank welcomes further feedback on this Standard Bidding Document, particularly from people who have used it in actual procurement transactions. Please address your comments to:
Procurement Policy and Services Group
Operations Policy and Country Services (OPCS)
The World Bank
1818 H Street, N.W.
Washington, D.C.20433, U.S.A.
e-mail:
Internet:
Instructions to Customize the Bidding Document for a Specific Procurement
As shown in the table below, this SBD contains two types of documents: those which must be used unchanged and those that should be customized specifically for each procurement. An electronic version of this SBD is available from the World Bank’s project staff or can be downloaded from . This version can be used to customize the Invitation for Bids and Sections II, V, VI, and VII, to meet the requirements of the specific procurement. Sections I and IV, however, must be incorporated unchanged in the Bidding Documents, and Section III should only be completed and edited to the extent indicated there.
To be customized / To be used unchangedInvitation for Bids
Section IIBid Data Sheet
Section VSpecial Conditions of Contract
Section VITechnical Requirements (including Implementation Schedule)
Section VIISample Forms (including the Contract Agreement) / Section IInstructions to Bidders
Section IIIEligible Countries for the Provision of Goods, Works, and Services in Bank-Financed Procurement (to be completed and edited only)
Section IVGeneral Conditions of Contract
The specific details of the Instructions to Bidders must be included in the Bid Data Sheet only. Amendments to the General Conditions of Contract must be made through the Special Conditions of Contract. The Technical Requirements Section should not be used to modify any of the subjects covered by Sections I, III, or IV.
Clauses included in Section V, Special Conditions of Contract, are illustrative and should be modified as appropriate to reflect the specific needs of each procurement. Because such modifications prevail over the General Conditions of Contract, major changes should be avoided unless absolutely necessary. If, in the opinion of the Purchaser, the specific nature of a procurement justifies a change, the World Bank should be consulted. Major changes require the approval of the World Bank.
Some of the language presented in Section VI, Technical Requirements, as well as certain Sample Forms (so identified), are also illustrative. Appropriate modifications should be made to match the requirements of each particular procurement.
The following typographical conventions are used in this SBD:
- Standard SBD text is presented in a typeface such as used in this line (serif roman typeface).
- Explanatory text and notes are presented in a typeface such as that used in this line and in the body of this Preface (sans serif typeface).
- When parameters, options, instructions to prepare the Bidding Document, or explanatory notes appear directly within the standard text, they are enclosed with square brackets, italicized, and the key parameter bolded. For example:
“The Warranty Period is [insert: number]months from the date of the Operational Acceptance of the System.”
- When options appear within the text, they are enclosed within square brackets and separated by the slash character “/”. For example:
“The bid evaluation [specify: will / will not] take into account technical factors in addition to cost factors.”
- Otherwise, italic typeface is used to indicate guidance in selecting a word or clause which then follows in bolded italic typeface as a parameter or option, or follows enclosed in double quotation marks if suggested verbatim as “fully formulated text.”
All explanatory text (i.e., all text in sans serif typeface) must be removed from the final Bidding Document. Also, all bracketed text must be either removed, if not relevant to the specific procurement, or selected for inclusion in the final Bidding Document. Where options are presented, one must be selected and the final chosen text should be presented in standard roman typeface. Such text, if in bold italic typeface, could simply be highlighted, un-bolded, the italics switched off, and any starting and ending quotation marks removed.
Footnotes that provide guidance and instruction to the Purchaser in preparing the Bidding Document should also be removed from the final draft. However, some Sample Forms contain footnotes that provide instructions to bidders on how the form should be prepared. These should remain in the final Bidding Document.
The cover page of this SBD and, of course, the Preface (i.e., this section) must be removed. The sample cover page following the Preface may be filled with the appropriate details for the procurement and thus become the cover page of the actual Bidding Document.
Preface1
BIDDING DOCUMENT (SINGLE-STAGE)
Issued on: [insert: date]
for the
Procurement of
[insert: IFB title and/or a brief description of the Information System]
IFB No: [insert: IFB number]
Project: [ insert: name of Project]
Purchaser: [insert: name of Purchaser including name of its country]
Note:This is a sample cover page for the actual Bidding Document. The parameters filled in should all be identical to the ones used in the Invitation for Bids (IFB) and the Bid Data Sheet (BDS).
Preface1
Contents
Invitation for Bids (IFB)
Notes on preparing the Invitation for Bids (IFB) for a single-stage bidding process
Section I. Instructions to Bidders (ITB)
Notes on the Instructions to Bidders (ITB) for a single-stage bidding process
Table of Clauses
Section II. Bid Data Sheet (BDS)
Section III. Eligible Countries for the Provision of Goods, Works, and Services in Bank-Financed Procurement
Notes on the Eligible Countries section
Section IV. General Conditions of Contract
Notes on the General Conditions of Contract (GCC)
Table of Clauses
Section V. Special Conditions of Contract (SCC)
Notes on preparing the Special Conditions of Contract (SCC)
Table of Clauses
Section VI. Technical Requirements (including Implementation Schedule)
Notes on preparing the Technical Requirements
Notes on preparing the Implementation Schedule
Table of Contents: Technical Requirements
Section VII. Sample Forms
Notes to the Purchaser on preparing the Sample Forms
Notes to Bidders on working with the Sample Forms
Table of Sample Forms
Invitation for Bids1
Invitation for Bids (IFB)
Notes on preparing the Invitation for Bids (IFB) for a single-stage bidding process
In accordance with the Procurement Guidelines (as defined in ITB Clause 1.3), the Invitation for Bids (IFB) / Specific Procurement Notice (SPN) shall be advertised (in the language of the Bidding Document) in at least one newspaper of national circulation in the Purchaser’s country (or in the official gazette, or in an electronic portal with free access). It shall also be published in United Nations Development Business (UNDB online) and the Development Gateway's dgMarket ( The World Bank will arrange for placing the IFB/SPN in UNDB and dgMarket. For inquiries about the UNDB publication contact:
Development Business, 1818 H Street, N.W., Washington, D.C. 20433 U.S.A.;
Telephone: 1-202-458-2397; Facsimile: 1-202-522-3316;
E-mail: ; Internet:
If in accordance with the BDS for ITB Clause 12.1 the Bidding Document is issued in two language versions, the national advertisement should be in both languages, while the advertisement in UNDB online and dgMarket may be only in the "international" language of the Bidding Document (English, French or Spanish).
Notification shall be given in sufficient time to enable prospective bidders to obtain the Bidding Document and prepare and submit their responses.
Since the IFB uses information from the Bid Data Sheet (BDS), it will be conducive to customize it only when the BDS reaches near-final status. It is critical that the content of the Invitation for Bids be and remain consistent with the BDS. In particular, the dates, times, and place for bid submission and opening, and any requirement for securing the bid (and in case of Bid Security, its amount), in the IFB must be carefully checked to ensure consistency with the BDS. Also, the IFB should list all the qualification criteria required for prospective Bidders to be responsive, as officially specified in the BDS (e.g., minimum financial capacity, the minimum number of other Information Systems installations previously carried out with substantially similar characteristics).
Invitation for Bids (IFB)
[insert: Issuing date of the IFB] 1
[insert: Name of Country]
[insert: Name of Project]
[insert: Brief Description of the Information System]
[insert: Loan / Credit Number]
[insert: IFB Title]
[insert: IFB Number]
1.This Invitation for Bids (IFB) follows the General Procurement Notice (GPN) for this project that appeared in UNDB online on [insert: date].[1]
2.The [insert: name of borrower][select: has received / has applied for / intends to apply for]a[select: loan / credit] from the [select: International Bank for Reconstruction and Development / International Development Association] toward the cost of [insert: name of project], and it intends to apply part of the proceeds of this [select: loan / credit]to payments under the agreement(s) resulting from this IFB: [insert: IFB title and/or number].[2]
3.The [insert: name of implementing agency]serves as the implementing agency for the project and now invites sealed bids from eligible Bidders for [insert: description of the Information System, including the key information technologies, equipment, and related services to be procured (e.g., installation, integration, training, technical support)].[3,4][4]
4.Bidding will be conducted using the International Competitive Bidding (ICB) procedures specified in the World Bank’s Guidelines: Procurement under IBRD Loans and IDA Credits, edition of [insert: dates of the edition and of any applicable revisions to it (should be the same as specified in the BDS for ITB Clause 1.3)], and is open to all Bidders eligible as defined in these Guidelines,5 that meet the following minimum qualification criteria [insert: key qualification criteria relating to previous experience, financial capacity, etc., from the BDS entry for ITB Clause 6.1(a)].6