Signature of Tenderer 1
BHARAT SANCHAR NIGAM LIMITED
(A Govt. of India Enterprise)
O/o Chief General Manager, Data Networks
Lobby No. 1, 4th Floor, Mahanagar Doorsanchar Sadan
CGO Complex, Lodhi Road
New Delhi -110 003
No. BSNL/DNW/Tech-4601/2003/ 2nd May 2003
Addendum to the Tender Document of Tender No BSNL/DNW/Tech-
4601/2003 for procurement of Remote Access Server (RAS)
Scheduled Date of Opening of Tender --- 12th May, 2003
NIT for the above tender was issued on 26.3.2003 and sale of Tender
document started from 02.4.2003. The prospective bidders were allowed to
seek clarifications till 25.4.2003 vide Clause 5 of Section II of the Tender
document. The compilation of the clarifications sought and BSNL's reply is
attached as Annexure-A.
In addition to the above, BSNL hereby issues amendment/ additions to
some of the clauses/ annexures etc. of the Tender document. The
amendments/ additions are attached as Annexure-B. The tender document
gets modified to the extent of clarification/ amendments/ additions given
herein in accordance with para 5 and 6 of Section-II of the tender document.
The bidders are required to fill up the bid in English and the documents/
brochures etc attached should be in English. In case the attached documents
are not in English, the bidder is required to submit an English translation
alongwith the original, duly certified by the authorised signatory.
The prospective bidders are requested to submit their bids after taking
the amendments/ clarifications into consideration. The bidder has to also sign
each page of the Addendum and submit alongwith the tender.
DGM (HQ), Data Ntworks
New Delhi
(Total 14 pages including this page)
Signature of Tenderer 2
Annexure A
S.No Clarification Sought Clause Clarification
1. This is an upgradation of Type “C” nodes.
How does BSNL propose to integrate the
existing NMS with the new equipment?
Sec-IV
Clause
3.12
Please refer to clause 2.4 of TEC GR
No. G/RAS-01/01 June 2000
2. How does BSNL plan to provide V.90 &
V.92 services and V.44 services along with
the existing services.
What is the Scope of Work here for new
supply?
Sec-IV
Clause
3.12
Please refer to clause 2.5.3 of TEC
GR No. G/RAS-01/01 June 2000 and
the Modifications/additions in TEC
GR given in Section VI of the Tender
Scope of work is specified at Clause
3.1 of Sec IV.
3. As per this clause BSNL has asked for
universal ports ? Please clarify as to how
will the service be tested when rest of the
network is data only .
Sec VI
Clause
2.2.8
The Para 2.2.8 of Sec VI of the
Tender stands deleted.
4. How many modem ports are assumed to be
in 1 Ingress port (E1/R2 or E1/PRI)?
Sec-V, Col 5 Each E1-R2/E1-PRI should support
30 simultaneous channels.
5. These clause should be made mandatory. Sec VI
Clause 1.3.2 (f),
Clause 1.3.2 (g),
Clause 2.1.1 (a),
Clause 2.1.1 (b),
Clause 2.3.1 (a),
Clause 2.3.1 (d),
&C
lause 2.3.2 (a)
No Change
6. How do you propose to test this feature
(PPS per modem port)?
Sec VI
Clause
2.1.1 (d)
& 2.1.2 (b)
The test schedule and procedures
shall be prepared mutually with the
successful bidder
7. As the contractor or the purchaser has no
control over taxes and duties, the clause
should be modified to take care of
increase/decrease in these
taxes/duties/levies
Sec II
Clause 9.9
No Change
8. Kindly clarify whether this clause is for all
bidders and no bidder shall be exempted.
Sec-IV Clause
3.1 (c)
Clause is self explanatory
9. Please explain this point Sec II
Clause 9.7
The clause is self-explanatory.
10. What are the technical capabilities required
by BSNL
Sec II
Clause 10.2
The bidder must have the technical
capabilities to meet the terms and
conditions of the Tender.
Signature of Tenderer 3
S.No Clarification Sought Clause Clarification
11. May we request that the financial bid be
submitted on a separate sheet which is an
exact replica of the original price sheet in
order to enable printing of the same. The
original sheet can be attached for verifying
the authenticity of the bidder documents by
BSNL.
Sec II
Clause 15.1 (b)
The financial bid can be submitted on
a separate sheet with the format
which is exactly same as in Section-
VII. However the original sheets of
Section VII, duly signed, must also
be attached along with the financial
bid
12. Do we need to return the original tender
document duly signed OR can we make a
copy of relevant sections of the tender
document and only sign those?
Do we need to submit the "Financial Bid"
that is hand filled in the original tender
document?
Sec II
7 a (vi) and 15.1
(b)
Original tender document duly signed
has to be submitted.
Please also refer the clarification
given above
13. Please confirm if optional bid is
permissible
Sec II
Clause 16.3
Line 2,
Only one complete offer has to be
submitted by a bidder. More than one
option will not be accepted.
14. We request for 90% against 11.1 Sec III
Clause 11.1
No Change
15. We request for 10 % against 11.2 Sec III
Clause 11.2
No Change
16. Kindly increase the time frame for delivery
of equipment and validation.
Section IV;
Clause 3.1 (c)
No Change
17. As the locations are far flunged areas,
therefore it is requested to extend the
delivery period.
Section IV
Clause 3.1 (d)
And Clause 3.4
No Change
18. We request you to kindly extend the date of
submission of offer from 12/5/2003 to
26/5/2003.
No Change
19. Training may be allowed at one centralized
training institute
Section IV
Clause 3.8
No change
20. After warranty period all software upgrades
etc. will be on chargeable basis
Section IV
Clause 3.9 &
3.10
No Change
21. There should be an upper limit on LD and
the 0.5 % should be reduced to 0.25 %.
Section III
Clause 16.2
No Change
22. Please omit Bank Guarantee required as the
payment is being made after each quarter.
AMC
Clause 3 (iv)
No Change
23. Are dedicated spares required or onsite
spares are mandatory.
AMC
Clause 3 (v)
The successful bidder shall be
required to maintain dedicated spares.
The spares have to be maintained at
such locations so as to meet the
Warranty/ AMC clauses of the tender.
24. How do we arrive at the % of customers
working at any given point of time.
AMC
Clause 3 (vi)
Please refer the revised clause in this
regard
25. Kindly reduce the penalty charges. AMC
Clause 3 (viii)
Please refer the revised clause in this
regard
26. AMC termination should be after a 3
months notice
AMC
Clause 5
Please refer the revised clause in this
regard
27. Please extend the date of submission of
Interface Approval.
Section IV;
Clause 3.3 (e)
Please refer the revised clause
Signature of Tenderer 4
S.No Clarification Sought Clause Clarification
28. Kindly reconsider requirement of 2000
ports installed base in India only, to bring
in latest products released and installed
elsewhere in the world.
Kindly consider on the basis of installed
base outside India and change the clause
accordingly.
Section IV;
Clause 3.11.3
Please refer to the revised clause
29. The Tender specification defines Low end
RAS should support upto 6 E1's .
Hence , logically the RAS type for 150
modems (S.No. 11) should be "Lowend "
instead of Medium Range. We understand
that it is a typographical error and may be
corrected.
Section V;
Schedule of
Requirements
Please refer the revised Schedule of
Requirements
30. In the interest of BSNL, we suggest that 30
modem port requirement should be
increased to atleast 60 modem ports for
Item no. 15 for better returns.
Section V;
Schedule of
Requirements
(item 15)
No Change
31. Networking products, including RAS’s are
highly reliable products with high MTBF
figures and rugged in nature. They do not
require such frequent preventive
maintenance as asked for in the tender
document. Kindly reconsider also in view
of remote locations.
Annexure II;
Clause 3 (x)
Please refer the revised clause in this
regard
32. Kindly clarify whether fault reporting
would be 24x7 or 8x5. This is likely to
impact the responsiveness of the calls and
fault rectification by the supplier to BSNL
Annexure II;
Clause 3 (iii)
Fault Reporting has to be on 24 X 7
basis.
33. Please define the following clearly to
understand better the response time:
a) High capacity nodes
b) Medium capacity nodes
c) Low capacity nodes
Do we assume that High/ Medium/ Low
capacity nodes are same as High/ Medium/
Low range RAS’s?
Annexure II;
Clause 3 (vii)
Typographical mistake. Please read
High/ Medium/ Low capacity nodes
as High/ Medium/ Low range RASs.
34. For the services that are intended to be
introduced like ISDN dial backup, dial-
VPN etc. over NIB, kindly provide the
details of implications being thought of, on
the RASes asked for.
Section IV;
Clause 3.12
Query not clear
35. The technical specification does not have
details about, whether BSNL is planning to
upgrade the existing RASs in different
locations or deploy new RASs in all the
places
The procurement is for additional
RASes
36. Please specify the number of modem cards
with number of ports required in each RAS
(e.g. in a 600 modem RAS- 5 nos of 120
ports etc)
This will depend on the RAS being
proposed by the bidder.
Signature of Tenderer 5
S.No Clarification Sought Clause Clarification
37. The clause may be amended to include
principal technology partner.
Sec-II
Clause 2.2
No Change
38. It is requested to reduce turnover value to
around 20 crores only.
Sec-II
Clause 2.2
No Change
39. Kindly amend to include the bidder’s
technology partner in this clause.
Sec-II
Clause 2.3
No Change
40. Please confirm that the compliance for only
the mentioned sectioned and NOT the
whole Tender Document is required.
Sec-II
11.2 ( c )
Please refer to clauses 1 & 16 of Sec-
IV of the tender
41. Please clarify what is meant by upto 50%
and 25% respectively. Variation in quantity
of the order of 50% is too much. It is
requested to keep it upto 25% only.
Incase of split of orders into multiple
phases, atleast the total quanity should not
be changed while issueing multiple orders.
Sec-II
24 (c),
paragraph after
(f) and before
25
Please refer to the revised clause.
In case of multiple orders, the total
quantity will be governed by the
revised Clause 22 (c) of Sec-IV
42. Clause 10 of Section-II is only until 10.2.
Kindly either provide 10.3 and 10.4 or
change the existing clause to mention until
clause 10.2 only.
Sec-II
31 (iii)
The clause 31 (iii) may be read as "
Clause-2 & 10.1 to 10.2 of Section-
II: If the eligibility conditions as per
clause-2 of Section-II are not met
and/or documents prescribed to
establish the eligibility as per Clause-
10.1 to 10.2 of section-II are not
enclosed, the bids will be rejected
without further evaluation."
43. By virtue of Special conditions of the
contract in Section IV (clause 13: 5 years
from the 1st Sepember'2003) being
overriding to these General (Commercial)
conditions of the contract, the spares need
to be provided for a period of 5 years from
the date of commissioning. Kindly confirm
Sec-III
9.2
The spares are presently not being
procured by BSNL, however the
bidder is required to guarantee their
availability as per clause 13 of Sec
IV.
Simultaneously the bidder is required
to maintain spares to meet the
warranty/AMC clauses of this tender
44. Kindly confirm that once the
validation/field trial has been conducted for
each type Low, medium and high capacity
RAS at 3 locations, then there is no need
for the same at any other location
Sec-IV
3.1(C)
Please refer clause 3.1(e) of Sec IV
45. Since there are 134 locations, please clarify
the meaning of "ONSITE" warranty. Is the
expectation is to have a fulltime engineer at
every site?
Sec-IV
3.7 (a)
The bidder is required to meet the
warranty/AMC clauses of this tender.
Also the increase in the number of
locations may kindly be taken note of.
46. Kindly clarify the basis/logic of calculation
of RAS ports. Is it the number of modems
ports?
Annexure IV RAS ports are same as modem ports.
47. The number of ingress ports in Section V,
row 15 and Table-2 of Section VI are
contradictory. Kindly clarify.
Table-2 of Sec-
VI and row 15
of Section V
Please refer the revised table.
Signature of Tenderer 6
Annexure - B
Amendments/ Additions to the tender document for Procurement of RAS
Tender No BSNL/DNW/Tech-4601/2003
1. The phrase "Remote Access Servers for NIB 'C' type Nodes" appearing
in the heading of the Tender and elsewhere in the tender document may be
read as " Remote Access Servers for NIB 'C' type Nodes and additional
locations".
2. Clause 12 of Section -II is revised to the extent that the Earnest
money deposit is being increased from Rs 20 lakhs to Rs 40 Lakhs.
3. The following clause regarding near relatives is inserted as Clause 32
of Section-II :-
"The company or firm or any other person is not permitted to tender for works in
BSNL unit in which his near relative(s) is (are) posted.
i. The near relatives for this purpose are defined as:
(i) Members of a Hindu Undivided family.
(ii) They are husband and wife
(iii) The one is related to the other in the manner as father, mother, son(s)
& son’s wife (daughter-in-law), Daughter(s) & daughter’s husband (sonin-
law), brother(s) & brother’s wife, sister(s) & sister’s husband
(brother-in-law).
ii. The unit is defined as SSA/ Circle/ Chief Engineer/Chief Archt./ Corporate
Office for non-executive employees and all SSA in a circle including circle
office/Chief Eng/Chief Archt/Corporate office for executive employees
(including those called as Gazetted officers at present).