Session:104 A Global Way to Develop U

Notes:

Journey to LMS platform - Develop U

- Leveraging technology to develop our people

- 100% of our workforce will be engaged in development in a very deliberate way by 2025 (big audacious goal)

How? Create an environment focused on learning that meets the needs of a global work force with multiple languages, multiple functions

- Centralized learning

- Leadership behaviors - governs all behaviors at 3M

- Development month - 1 month focused totally on development

- Had to have a West European learning desk

- People Leader Development – managers get different training

- Third party content – curated content

Describe challenges we had to overcome:

- Work council

- Globally complex because of regulations

- Every piece of content reviewed at least 3 times

- Multiple languages - they start in English, sent to colleagues in country to translate - 9 languages core, Platform has 15

What drives content?

- 20,000 pieces of content

- functional competencies (digitized all the learning)

- leadership behaviors

Formal process - submit proposal - validate - if it's a build gets on priority process

Compliance = a separate system. They manage 4 systems.

Over 51% of non-production workforce has adopted.

Questions Asked by Participants:

Q: Translation – do you start in English?
A: Start in English, send to colleagues in country to validate. In Japan, our colleagues translate. Added English subtitles too.

Q: Data feed from HRIS system?
A: Change Delta feed nightly. Biggest challenge is the work council.

Q: Production workers? Take off the line? Kiosks? Authenticate?
A: We don’t take people off the line. Use small, consumable bites of learning. Have kiosks. Also incorporate in existing training. Videos/30 seconds on leadership behaviors plays continuously in lunch room.

Q: How many languages?
A: 9 core languages. Platform has 15.

Q: How long did it take you?
A: Started March 2016. Soft launch in June 2016 (usability studies). Big start in Feb 2017.

Q: How do you choose content?
A: global relevance

Curated by Jeannine Lanoux