PUBLIC HEALTHSERVICES

SERVICE LEVEL AGREEMENTFOR: SEXUAL HEALTH SERVICES

1 APRIL 2014 to 31 MARCH 2017

Aim of service
To provide modern and high quality provision of sexual health services in community pharmacy by delivering condom distribution, pregnancy testing, chlamydia testing and emergency contraception to key cohorts
Quantity / Quality / Outcomes
Provide a service to all service users requiring sexual health advice and interventions delivering either Tier 1 or Tier 2 services / The pharmacy has appropriate NHS B&NES provided health promotion material available for the client group and actively promotes its uptake.
The pharmacy meets the SAFE quality criteria to enable the practice to be branded as meeting the needs of young people.
The pharmacy is able to discuss the contents of the health promotion material with the client
The pharmacy reviews its standard operating procedures and the referral pathways for the service on an annual basis
The pharmacy participates in regular B&NES Council organised audit of service provision.
The pharmacy co-operates with B&NES Council-led assessment of service user experience e.g. through periodic ‘mystery shopping’ exercises to monitor quality
Pharmacists and appropriate support staff attend an B&NES Council organised update meeting as appropriate / To increase usage of pregnancy testing by women who have had unprotected sex
To increase the uptake of condoms through the C-Card scheme
To increase the uptake of EHC by women who have had unprotected sex thereby contributing to a reduction in the number of planned pregnancies
To increase the uptake of people aged 15-24 who accept a chlamydia test
To increase the uptake of people aged 15-24 diagnosed with chlamydia accessing treatment, thereby contributing to a reduction in the overall level of chlamydia infection

Monitoring Data to be provided

  • All monitoring should be provided monthly via PharmOutcomes

The following should be retained for inspection by the Contract Manager on request:

  • Copies of any evaluation forms completed by relevant stakeholders evidencing achievement of the outcomes listed in the table above.
  • Evidence that demonstrates that the service is being delivered in line with the quality standards listed in the table above.

Signed for and on behalf of Bath and North East Somerset Council / Signed for and on behalf of Provider
Authorised Signatory
Signature……………………………………
Name: …………………………………
Position: ……………………………….
Date:…………………………………… / Authorised Signatory
Signature……………………………………
Name: …………………………………
Position: * ……………………………….
Date:……………………………………
In the presence of:-
Signature……………………………………
Name: …………………………………
Position: ……………………………….
Date: / In the presence of:-
Signature……………………………………
Name: …………………………………
Position: ……………………………….
Date:

Queries to be addressed to: Paul Sheehan, Public Health Commissioning Manger, St Martin’s Hospital, Clara Cross Lane, Bath, BA2 5RP; ; 01225 394065

* If a limited company a Director/Company Secretary to sign.