William Spencer Nosworthy
Former Divisional Manager – Special Accounts: Nashua Cape Town / A: Villa 11, Janabiyah Springs, Janabiyah, Bahrain
C: +97338733870 / 36282968
E: /

Senior Management (Business Development / Operations)

Snapshot:Accomplished & result focused senior management professional with over 26 years of experience in consistently maintaining business and operational targets across diverse roles in the organizational hierarchy. Distinguished for establishing organizational foothold across the target market segment despite stiff competition from major industrial players; exploring challenging senior managerial assignments with a professionally managed organization

History of Excellence in…

Competition/ Market Analysis ~ Sales Forecasting ~ Brand Awareness ~ Events & Promotions ~ Product Movement ~ Inventory Management ~ Customer Relationship Management ~ Training & Development ~ Team Management ~ Procedure Implementation

Leadership Strengths & Highlights

Strategic Planning / Proven ability in defining pricing strategies & restructuring of business operations based on collated market intelligence on competition; Proficient in analysis of sales figures & forecasting sales volumes, analysis & interpretation of trends to facilitate planning
Business Development / Core expertise in Channel Development & Backend Operations, maximize sales, monitoring stock levels & taking key decisions on stock control, analysis of sales figures/ trends & forecasting sales volumes. Create brand awareness through organization of various promotional events
Channel Enhancement / Skilled in enhancing market penetration by setting up an effective channel / distribution network across the assigned territory. Proven ability in enhancing business generation by aligning organizational business strategies to local market dynamics
Client Engagement / Highly organized andclient-focused, having outstanding skills in interacting with clients, understanding their requirements and accordingly devising customized solutions, thereby maintaining complete client satisfaction and creating repeat business opportunities
Team Building & Leadership / Proficient to lead and motivate large cross-functional and multi-cultural teams to maximize productivity, ensuring technical solutions meet business requirements

Professional Experience

Nashua Cape Town ~ Feb 2015– Nov 2016

Divisional Manager – Special Accounts

Key Highlights:

  • Successfully negotiated deal to represent 30% of annual sales revenue budget with a single client in one deal
  • Acknowledged for accomplishing 20% improvement in unit sales in 1st year in a declining market

Key Responsibilities:

  • Led a senior sales team of 8 members in developing & maintaining existing client relationships with SMME companies and existing contracts
  • Reengineered business strategies based on collated market intelligence on competition and other market trends aimed at enhancing market penetration across the target market segment
  • Drafted / implemented business proposals for customers in coordination with regional solutions and business partners aimed at winning lucrative tenders for the organization
  • Built / maintained productive business relationship with key decision makers across client organizations aimed at identification / development of new business opportunities
  • Maintained regular interaction with the regional management team to enhance client satisfaction through qualitative service delivery and smooth functioning of operations
  • Prepared & presented annual budget using statistical information aimed at maintaining organizational profitability based on changing market dynamics and other related factors
  • Followed up on team CRM activities to ensure maintenance of company critical database in compliance to organizational policies and procedures
  • Evaluated team performance & rendered productivity enhancement feedback. Organized training sessions for team members based on identified training needs
  • Updated business status to the senior management and other stakeholders using detailed reports & presentations to enable effective decision making

Nashua Cape Town/Nashua Tygerberg / Nashua Limited ~ Aug 2011 - Feb 2015

Regional Product Specialist – Western Cape

Key Highlights:

  • Successfully organized quarterly production breakfast and facilitated guest speakers to interact with prospective clients in the P4P market segment for enhancing business generation

Key Responsibilities:

  • Rendered specialized product support to regional offices in Cape Town, Tygerberg, Paarl,Winelands and Worcester for effectively closing critical business deals
  • Guided team members during meetings, presentations and demonstrations on related production products including drafting proposals, configuring and pricing products
  • Spearheaded team efforts during tender & briefing sessions related to tenders, drafting Request for Information (RFI) and Request for Proposal (RFP) responses
  • Represented the organization in corporate presentations & high profile client meetings for identifying and developing new business opportunities
  • Generated market awareness on products in mono segment 5, and colour segments 4 and 5 within each region and organized product awareness sessions for targeted clients at regional offices
  • Implemented marketing teasers to ensure dissemination of product related information through targeted Marketing within market verticals in the region
  • Participated in launch & managed sales incentives related to the sale of Production Print Product Range. Conducted training sessions for team members on products in the Production Print Segments

Ricoh South Africa ~ May 2008 - Jul 2011

Regional Product Manager – Western Cape

Key Highlights:

  • Acknowledged for enhancing sale of specialised and new products by 200% and sales volumes of general hardware products by 20% in 1st year

Key Responsibilities:

  • Managed sales & operational aspects of special products in the Western Cape Region in coordination with support staff. Rendered operational support to the corporate division based on business as well as operational requirements
  • Developed rapport with 3rd party partners and suppliers, including Papertrail, Microfile, Mimecast and others for effectively closing identified business deals
  • Guided sales managers in managing partners and coordinated with channel managers & regional trainers in organizing training sessions on products in the Production Print Segments based on monthly training needs analysis
  • Coordinated with support staff in presenting software solutions & interacting with relevant third party suppliers, organizing meetings, presentations and demonstrations on related production products
  • Managed administrative aspects related to drafting proposals, configuring & pricing products, organizing tenders and briefing sessions relating to tenders as well as drafting Request for Information (RFI) and Request for Proposal (RFP) responses
  • Prepared & presented various status reports for the senior management and other stakeholders to enable effective decision making

Motion Business Solutions & Canon Business Centre, Cape Town ~ Jun 2005 - Apr 2008

Sales Director and Owner/Shareholder

Key Highlights:

  • Successfully enhanced business from start-up to averaging over ZAR1 Million per month in sales revenues leading to strong foothold for the organization against long-standing competitors

Key Responsibilities:

  • Led a team of 5 Sales Managers with teams comprising up to 6 sales persons per team and 2 Telesales in fulfilling organizational business targets
  • Followed up & evaluated sales operational performances relating to the sales channel and implemented effective remedial measures based on identified deviations
  • Drafted & presented proposals to the manager for obtaining approval onsales incentives, discount offerings as well as for implementing new strategies within the channel to enhance sales and optimize operations
  • Maintained regular interaction with business partners and organized Business Partner forums on a quarterly basis based on business and operational requirements
  • Enhanced market penetration & product range by identifying & developing new channel partners across the region
  • Focused on recruitment, grooming & mentoring team members followed by evaluating team performance and rendering productivity enhancement feedback
  • Highlighted critical issues and other potential performance bottlenecks to the senior management for implementing effective remedial measures

Previous Assignments

Organization / Designation / Duration
Oxbow Xerox Western Cape / Sales Director / Feb2004 - May 2005
Nashua Cape Town / Regional Training Manager & Product Specialist – Nashua Western Cape / Jul1997 - Jan2004
Nashua Limited / Product Manager – Copiers / Mar1994 - Jul1997
Nashua North / New Business and Special Accounts Sales Representative / Aug1991 - Feb 1994

Credentials

Academics:

  • B Com, University of the Witwatersrand (WITS) (1987)
  • B Com, University of the South Africa (UNISA) (1989)

Accreditation:

  • Managing for greatness
  • Tactical Sales Management
  • Innovate to win
  • Superior selling strategies
  • Key skills for effective managers
  • 3rd Wave Management program
  • Professional Telemarketing – Advanced selling skills
  • Presenting and negotiating
  • Professional Selling Skills
  • Presentation Skills Training
  • Behaviour style programming
  • ISO Awareness
  • Computer Application skills – Microsoft Office Products
  • EFI Fiery – Colour Management
  • PlanetPress
  • Ricoh Production and Colour Printing Expert - South Africa
  • International Demonstration Competition Trainer and winner at Ricoh Netherlands
  • Professional Sales Management - Richard Mulvey
  • Management Excellence - Nashua
  • EFI Fiery Colour Management Course

Personal Details

  • Date of Birth: 31st December 1968
  • Languages Known: English, Afrikaans and German
  • Nationality: South African
  • Visa Status:Family Visa CPR

~ References Available Upon Request ~