Self Service Registration Procedure

Self Service Registration Procedure

Step 1: Request Account Link
Visit under the login area on the left, click "Request Account".

Step 2: Supply Information
You will need to supply your student ID number as the "System ID" (no dashes, just numbers), first name, last name, and date of birth. Date of birth should be formatted as MM/dd/yyyy. If what you have supplied matches the database, an account will be created.

Step 3: Check Your Email
The email address on file for your account will receive a message showing your login ID and password. The password will be complex so you may wish to copy/paste it into the box when you login for the first time; be careful to not copy any trailing spaces. Your username will be automaticallygenerated in three possible ways based on first come first serve availability:
Example Name: Jarod James Waxman
Option 1: First Name FirstLetter + Last Name (JWaxman)
Option 2: First Name FirstLetter + Middle Name First Letter + Last Name (JJWaxman)
Option 3: First Name First Letter + Last Name + Random Number (JWaxman1234)

Step 4: Login First Time
Go back to supply the login information from the email you receive.

Step 5: Automatic Requestto Change Password and Supply Security Question and Answer
You may or may not be immediately prompted to change your password and set a security question and answer.If so, you will see the below picture. If not, proceed to Step6 and7 below. It is very important that you remember your security question and answer. If you forget your password, you can request it be reset. The system would then ask you to answer your security question. If you are correct, a new password is emailed. If you are not correct or forget, you will have to call or email the IT department and answer specific questions to get it reset. See the very bottom for this contact information if you need it.

Step 6:Manual Change Password
If you did not get prompted to change your password upon login, click on "My Profile" on the menu tabs. Then click ""Account Information" in the list of horizontallinks below the tabs. Then click "Password" on the left hand vertical menu. You will have to supply the current password and set the new and confirming the new. Hit Save to save.

Step 7: Manual Security Question and Answer Entry
If you did not get prompted to change your security question and answerupon login, click on "My Profile" on the menu tabs. Then click ""Account Information" in the list of horizontallinks below the tabs. Then click "Security Question" on the left hand vertical menu. You will have to supply your current password and then pick an available question and type your answer to that question. It is very important that you remember your security question and answer. If you forget your password, you can request it be reset. The system would then ask you to answer your security question. If you are correct, a new password is emailed. If you are not correct or forget, you will have to call or email the IT department and answer specific questions to get it reset. See the very bottom for the contact information if you need it.

Password Reset Tips

To help with account creation andpassword resets in Self-Service, I wanted to pass along a few helpful points that many folks are commonly running into today.
#1 -Initial Password Entry: When you have requested your Self-Service account, the password will bevery complex unfortunately. If you have trouble typing the password, you may want to copy/paste the password. If you do this, be careful with the characters you select in the email. The operating system, when double clicking, has a tendency to select additional blank spaces that are not part of the password. Click and drag very slowly across the characters and ensure there is no space selected after the final character of the password.
#2 -Password Keychains / Browser Saved Passwords: Many browsers will ask you to save the password you have typed so that you never have to type it again. If you have previously used this feature for Self-Service, you should consider deleting the old values from your browser or keychain application. This has caused many folks to not be able to set a new password or security question and answertoday because the browser is loading an older and invalid password. To review and delete the previously saved passwords, please see the below options for your browser.
In Firefox: Options --> Options --> Security Tab --> Saved Passwords...
In Chrome: Menu --> Settings --> Show Advanced Settings --> Passwords and forms --> Manage passwords
In Internet Explorer: Control Panel --> Credential Manager
In Safari: Menu --> Settings --> Passwords (or Auto-fill under older versions)
If you use 3rd party password vaults, you will need to review and modify those as well.
#3 -Password Strength: The system will require you to use a strong password with letters, numbers, and special characters. Be prepared to input an appropriate password.

Forgotten Passwords

If you forget your password, there are two ways to get it reset. The first is by supplying information in Self-Service to automatically have it reset. The second is to call or email the IT department and answer a set of questions to get your password reset. The preferred and fastest way will be to use the automated mechanism is Self-Service. The appropriate password help contact information is listed at the very bottom.
Step 1: Click Forgot My Password
Visit click "Forgot My Password" below the login boxes on the left of the screen.

Step 2: Supply User Name
Supply your login username in the text box.If found, you will get to the next step. If not, or you forgot, you will have to contact the IT department by phone or email.

Step 3: Answer Security Question
Your security question will be presented. If you supply the correct answer, your password will be emailed to your email on file. If you do not get it correct or forgot, you will have to contact the IT department by phone or email.

Step 4: Check Your Email
If Step 3 was successful, you check your email for the new password. You then login to You may or may not be prompted to immediately change it. Refer to step 6 in the above section of this website to manually reset the password.

If all else fails, you will have to contact the IT department by email or phone. You will be asked a specific set of questions to verify your identity. If you are verified by IT personnel, a new password will be given to you. Please supply your student ID, date of birth, first and last names when emailing.

IT Contact For Help

Email:

Phone: (321) 274-9090

What Can Self Service do for you?

Below is a list of the various features of Self Service which are available to students along with a

brief explanation of each.

My Profile > Personal Information This feature allows you to update information about such things as

your marital status and denomination.

My Profile > Addresses This feature allows you to update your address information. Any changes

you make here will be reflected in the Online Directory.

My Profile > Phone Numbers This feature allows you to update your phone numbers. Any changes

you make here will be reflected in the Online Directory.

Search > Course Catalog This feature allows you to search an online catalog for course descriptions.

Search > Section Search Using this feature, you can see what classes are being offered in

upcoming semesters and download syllabi for those classes.

Classes > Schedule > Student Schedule This feature allows you to view your current schedule in either a text or grid

format.

Grades You can use this feature to view your grades for any semester in which you took

classes.

Grades > Unofficial Transcript This feature allows you to view/print an unofficial transcript.

You can also make changes to your schedule any time before the semester begins.

Finances Here you can access the history of charges and payments on your

account in a given year and term, and makes payments.

Search > Directory > Student This feature allows you to search an online directory of both Faculty

and Students and access their contact information and see their current schedule.